Customer Ratings & Reviews

Great for my small business. I was able to get on the HP ink replacement plan. I love it.

Prints great but the wireless setup is the most difficult and frustrating part tonthis printer….even used the geek tech support but couldnt set up for wireless Mobil use…. Had to return this printer before i end up throwing it against the wall!!!

This is the worst printer I have ever used. Signals no paper when drawer is full. Flimsy paper tray. Paper does not match error. Goes offline after working just fine. Do not recommend.

I love this printer and Instan Ink. Awesom awesome awesome

Just purchased, so far so good! Really like the ink subscription option

I tried to return the printer never having opened it, but was told that I could not because Best Buy has a 14 day return policy. If these are your terms, so be it, but I doubt if I'll ever make any big purchases from Best Buy again. I'm not saying that I will never shop there, just that with such a limited window for returns, I'll likely make larger purchases elsewhere.

Very loud and difficult to use. I wouldn’t recommended.

Ordered online for pickup. Ordered 9125e. Friend picked it up as I am disabled. Receipt says 9125, but the box and the printer say 9120, the older model. This one does not have duplex printing.

Got this for my home office. Works great, i can easily scan multiple pages and send to my computer.

Setup was easy and hassle free, works great! Ink and paper are flawless.

I do not have dedicated wireless in my office so I was concerned about printer to comoutwr connection and the ability to connect to InstaInk. I was told both would be fine. Now I need ink, I cannot connect to InstaInk and have been told my HP there's nothing they can do after a total of 3 hours. The print quality leaves wavy lines if printing a big block if color. Only thing I like is 2 sided scan.

Excellent printer and qualifies for Instant Ink. Paper tray a little small for big jobs.

The Bust Buy staff were very professional and helpful in this transaction.

This is, without a doubt, the worst HP printer that I have ever owned. It claims to be established in my Wi-Fi, but yet will not print from mt laptop, iPad or phone. I printed out a wi-fi network test results and it says that more then one Wi-Fi router has been found that matches your Wi-Fi network name SSID, Says to change SSDI name and password to correct. FIOS and I did this, changed these things in the printer setup, the printer claims to have thewifi set up, but continues to use the same excuse to not ptint. I purchased this printer less than 90 days ago and it is useless.

Over all HP 9000 model is just good. Robust. Good for almost everything.

Printer was very difficult to connect to wireless.Took hours

Does not hold connection between printer and p.c. Wi Fi OK and I Input code from printer to p.c. and does not complete set-up. Not working at all to scan etc.

Great printer. A lot of set up - glad I have Geek Squad. The Tech was awesome!

It was unbelievably difficult to set up (wireless). Then after not using for a few weeks it would not connect to the wireless without a password that I couldn't determine. I then spent over 3 days trying to get support from HP but there are no contact phone numbers or available real person chat. The chatbot was absolutely useless. Because I now have a printer that I can not use because the manufacturer is not available for support, I will never buy another HP product.

Touch screen way too small. Very difficult to find copying options, like changing size of copy. Also, seems to disconnect on its own from wifi, so I then have to unplug it and restart the printer for it to reconnect to wifi.