Customer Ratings & Reviews
- Model:
- OJ Pro 9125e /403X0A#B1H
- SKU:
- 10757631
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Customers are saying
Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
Hp printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not make it work. Returned product to store for fill refund.
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing but problems since I bought it. HP rep even recommended that I return and get another model as their is a known issue with the Driver.
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this printer at Best Buy. It is defective. It keeps telling me to reinstall the cartridges and check them for leaks. I've been troubleshooting for the past hour. Going to return, don't waste your time.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently has firmware crashes, paper jams, connectivity issues (bad even by HP’s low standards), gives false readings of the door being open, the paper tray not in all the way. Overall it’s a piece of junk. Returned after less than 30 days.
No, I would not recommend this to a friendI want something simple to operate. Silly me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set the printer. I have reset after every print. Not cool.
No, I would not recommend this to a friendNot Worth The Time/Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a far cry from my old printer HP Officejet Pro 8630. It jams all the time and seems to scan slower than the model I previously mentioned. Do not waist your time purchasing this product.
No, I would not recommend this to a friendDefective Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a replacement. Even experienced professional computer scientist has been unable to make it work.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Machine malfunctioned and had to be returned. Set up was glitchy as well. I bought it having had an earlier version Office Jet Pro for several years. This one sucks by comparison.
No, I would not recommend this to a friendCartridges Are Trouble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made many attempts to set up this printer but it rejected the ink cartridges that it came with every time. A total waste of time.
No, I would not recommend this to a friendHP makes terrible printers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer gets errors, issues and hang ups too often for such a brand new state of the art printer. I don’t recommend HP anymore for printers, horrible purchase choice - and too late to return it unfortunately.
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this item. Ink cartridge would not stay in place. Item was returned to the store.
No, I would not recommend this to a friendHP Printer Problems/ with set up Help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not get service to help get any help for hooking up printer with out another charge, i will be returning printer, if I can't get this resolved. please call me . Thank you, Debra
No, I would not recommend this to a friendAndroid and Mac printing not possible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an upgrade from an older model that had worked great for years. Unfortunately after several hours on the phone with tech support, I wasn't able to print from my Android Device (which is crucial in my family) or my Mac. Strangely, I was able to print from my Windows laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi tikoze,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Android phones as well overall reliability of the printer:
Update Printer Firmware (via Control Panel):
https://www.youtube.com/watch?v=HDzj0LkNIPY
After updating the firmware, use HP Smart app to setup and connect printer to the network.
Hope that helps!
Sincerely,
Teo
C O
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is not installing the ink cartridge, I have to call HP
I would recommend this to a friendDOA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just took it out of the box. Issue with finding the ink cartridge. Error no cartridge install or defective cartridges. Will return the next day. Can not believe it. Out of the box. I can change my mine on my rating with an exchange if that one works
No, I would not recommend this to a friendNot acceptable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus item was returned. Did not work for us. Returbed.
No, I would not recommend this to a friendDisappointed former HP customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible display. Why is HP making the so tiny?? The keypad is so small, it is impossible to enter wifi password. This isnt a pocket device, increase the size of your displays.
No, I would not recommend this to a friendBad service in time of crisis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was not working properly and when I called BestBuy I got no help in the end HP is been helping so I will cancel my credit card and no better not to do business with BestBuy…..
No, I would not recommend this to a friendWorse printer I have ever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse printer I have ever used. touch screen does not always work. It is hard to open the paper drawer because the plastic is too flimsy and hard to pull out.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi LouellaV,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve the touch screen issue as well as improve the overall reliability of the printer:
Update Printer Firmware (via Control Panel):
https://www.youtube.com/watch?v=HDzj0LkNIPY
After updating the firmware, use HP Smart app to setup and connect printer to the network.
Hope that helps!
Sincerely,
Teo
DISAPPOINTED CUSTOMER!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this printer because the Magenta ink would not allow the set-up to complete. It read that it was missing.
No, I would not recommend this to a friend