Customer Ratings & Reviews

I still have issues with set up this printer. I have no time to take care of HP support system.

Told my parents not to buy an HP...they did. It met my expectations. Tries to sell you on everything and works with nothing besides HP junk.

I will be returning this item. I have been having problems since I purchased it. Error messages stating the door is open and out of paper.

The printer will not stay connected via wifi. I have to restart printer more than one time daily. It loses connection.

This is a cheap piece of plastic crap. Can't get the scan function to work. Cannot recommend.

Returned the printer due to a critical error code that could not be cleared.

Could not get HP Printer to work with Samsung cell phone or Samsung Tablets.

This printer makes a loud annoying noise whenever it calibrates

very hard to set it up for desktop and laptop. Not used friendly.

This printer is a piece of trash. It is useless, and HP support is also useless.

Horrible printer, constantly disconnects from wifi

The aesthetic of printer is so cute, but I am having to refresh and unrefresh

Screen to use it is horrible. To small. Challenged for tpying

After 1 month 2 days the gears started making a loud noise.

Summary: The HP OfficeJet Pro 9015e Wireless Color All-in-One Printer is priced to sell with the features most want, duplex scanning and printing (huge time saver), easy setup, relatively compact, and ink designed to last with separate cartridges. There are some quirks, the screen is small for a touch screen, and the overall construction is not as inspiring as more costly models. Pros: - Fast for a budget printer - Automated duplex printing and scanning. - Reasonable print quality for business. - Works with cardstock - Integrates well with your phone (I use an iPhone) - Fax - Separate ink cartridges (cost saving) - Wifi, ethernet, or USB connect (once set up) - Compact, takes less space than many comparable printers Cons: - Fairly loud - Compact, page scan area is smaller. A Matter of Taste: - Requires the smart phone app to set up - Requires WIFI to set up, once set up can connect via usb and ethernet too. - Unconventional loading of paper, tray lacked a back - Fairly loud - Sleek and modern looking, for a printer. - You will want better print quality if your main application is photo prints. - If you expect the App to manage all the printer’s features, you will be disappointed. It does handle the basic ones well. -The HP instant Ink program means never having to say you’re sorry. No, it means not having to ever worry about running out of ink, the ink gets delivered to you beforehand. Some will like the convenience; some will want more control over expenditures. Good news is first 6 months is free and can be cancelled at any time. More Words: It’s a printer. It prints. Fast, reliably, and automated full duplex. And prints from all my wifi connected devices, computer, phone, and iPad. The print quality is fine for business applications. The price is low, where is the trade off? Lack of physical controls, a more ‘plasticy’ build resulting in it being louder and more ‘clanky’, and compact footprint, which is a plus but also means scanning oversized documents can be hard. These things don’t bother me, I like the price. Two things will be polarizing, the App and Instant Ink. Some will love them; some might hate them. The App is simple to use, though sometimes looks like advertising space, but it does NOT control every aspect of the printer. A few set up things require you to use the printer’s touch screen. This wasn’t a problem with me. It did 99% of the things I needed from anywhere in my house, and the 1% wasn’t an issue as the printer was in my office with me. The instant ink program is another thing. I can see its appeal, the idea that your printer calls home and ink is sent to you automatically so theoretically you never run out. However, this clearly doesn’t apply to crunch jobs where you go from not printing much to printing out a lot towards the end of the cartridge’s life (rare but could happen). And I am not a fan of my devices ordering things for me. You have to figure out if the price is worth the convenience, probably won’t be if your print needs are modest. But the good news is the solution is simple for those that want to stay in the good ole days of inventory management, you can opt out of the program no hassles. So, to summarize, people should buy it on price and function. It’s fine for moderate daily use. If you are going to print 500 pages a day you might want to look at something with a more robust build. It’s size makes it ideal for a small home office or even for students.

This is a very nice printer. Setup was fairly easy (one minor snag) and went quickly. You can be up and printing in less than 10 minutes. As is the custom now, there is very little in the way of printed documentation included in the box. The short “getting started” sheet has two steps. The first is to unbox the printer, plug it in, and turn it on, and the second is to go the a website at HP for further instructions and to download the HP Smart app. Setup consists of loading the four cartridges, adding paper, doing a test print which prints a page used to align the print heads, doing the alignment step, and then installing the printer to the wireless network. The recommendation is to follow the setup process at the website, but the printer’s touch screen will also lead you through it. This printer can be connected via USB, but the recommendation is to set it up with a wireless connection and then use USB afterwards if needed for some reason. Connection of the printer to the network and thus my computer was fairly straightforward. I already had the HP Smart app on my computer because I have another HP printer. I started the app, it searched for and found my new printer, and it proceeded to add it to the network. Things seemed to go smoothly, and I was surprised that I was not asked which network to connect the printer to nor for a network password. I assume this is because the HP app already had this information from my previous installation. Anyway, before it could finish the setup, an error message popped up saying that setup could not be completed, it gave a typically useless error code, and it said to try again later, although I’ve never been able to figure what would happen “later” that would allow the setup to complete. Sunnier skies? Wait for the stock market to go up? After acknowledging and clicking away the error message, I was taken to a page that welcomed me to the app and asked if I wanted to finish setting up my new printer. I clicked “yes,” and, this time, setup completed with no problems. Not sure what happened here, but I’ve found that, just like rebooting a computer, sometimes just starting over again will allow completion of some setup task. Setup also gives you the opportunity to sign up for HP’s “instant ink” program where you select a typical monthly page printing load for you (10 pages a month, 50 pages a month, etc.), and HP will send you new ink cartridges automatically based on this. I picked one of the printing load levels (cost is well less than $10 per month), gave them my credit card info, and we’ll see how it goes. You do get the first three months of ink for free. Overall, as I said at the outset, this is a fine printer. I’ve been printing, and scanning using the HP app, for several days now with no problems. There is a sheet feeder in the lid for scanning or copying multiple pages rapidly as well. Print quality is just fine. I do like the relatively compact size of the printer as it sits well on my printer stand. Discounting the relatively minor setup hiccup, I would have no hesitation in recommending this printer.

The HP Office ProJect 9125e offers a seamless blend of efficiency, reliability, and user-friendliness. I can confidently assert that it is a worthy investment for upgrading your old printer, especially for small businesses and personal home use. Sleek Design and Easy Setup: One of the first things you'll notice about the HP Office ProJect 9125e is its sleek and modern design. It is not only aesthetically pleasing but also compact and lightweight, making it a perfect fit for any workspace. Setting up the printer is a breeze, thanks to the clear and concise setup instructions provided. Even if you're not tech-savvy, you can have the printer up and running in less than 10 minutes, ensuring minimal downtime and frustration. Versatile Scanning Options and Intuitive HP App: The printer boasts a plethora of scanning options, allowing you to digitize documents with ease. Whether you're scanning documents for archiving or images for creative projects, the HP Office ProJect 9125e delivers impeccable results without any blank marks on the sides. What's more, the accompanying HP app simplifies the scanning process even further, putting a myriad of features at your fingertips. With seamless Wi-Fi connectivity, you can effortlessly print from your phone, laptop, or any other device, enhancing productivity and convenience. Impressive Printing Speed and Reliability: In the fast-paced world of small businesses, every second counts. This printer stands out with its impressive printing speed, churning out 20+ pages per minute in monochrome and 14+ pages per minute in color. Gone are the days of paper jams and frustrating delays, this printer delivers consistent and reliable performance, ensuring smooth sailing even during peak work hours. With a paper tray that holds up to 250 pages and dual-sided printing capabilities, you can tackle large printing tasks with ease, saving both time and resources. Enhanced Connectivity and User-Friendly Features: The printer's Wi-Fi connectivity is second to none, eliminating any issues with network connections and enabling seamless printing from a variety of devices. The intuitive touch screen interface makes navigation a breeze, allowing you to access and customize settings with ease. Whether you're copying documents or sending faxes, the HP Office ProJect 9125e streamlines the process, ensuring maximum efficiency and productivity. Additionally, the printer supports different paper thicknesses and types, including plain paper and photo paper, catering to a diverse range of printing needs. In conclusion, the HP Office ProJect 9125e is a standout performer, offering a winning combination of speed, reliability, and user-friendliness. From its sleek design and easy setup to its versatile scanning options and impressive printing speed, this printer is a worthy investment for any small business or home office. With seamless connectivity and a host of user-friendly features, it's clear why I strongly recommend upgrading to this printer.

The HP Office Jet line of printers fits squarely between their entry level Desk Jet series, and the top of the line HP Laser Jet pro. Let me start this review of the HP Office Jet Pro 9125e printer by stating that I’ve had no less than half dozen printers over the previous decades, covering many various brands for a variety of intended purposes (3x5 and 4x6 photo specialties, black and white laser office prints, full page color glossy printer for a photo centric business, etc. In all that time, this has only been the 2nd time I can recall having to contact HP customer support. My issue was initially diagnosed by tier 1 support, and thusly expedited to tier 2 when the basic “unplug, take cartridge out and re-insert, reinstall software” etc did not work. Tier 2 support had me take more aggressive steps to troubleshoot, factory reset to defaults, etc. I commend HP for bringing on the engineering support without great delay. After 2 rounds of trying to describe in words what was happening, I was thrilled that HP Engineering support has a tool to send a text requesting access to your mobile phone camera, so they can see exactly what the user is trying to describe. It was determined that this particularly unit had a defective print head, as well as cyan and magenta ink cartridges which were preventing the printer from printing. Once received installation progressed just as easily as I’d have originally expected. This printer is a “jack of all trades”, feature packed, and does everything it tries reasonably well; printing check, photo scanning check, photo copying check. One feature that i like is the Scanner can scan to external USB drive, as well as to email. My biggest complaint with previous HP printers of years past they often lack not just a touch screen, but ANY screen whatsoever, thus the requirement of the HP Smart app to access any and all functions, instead of visual identification of status messages. Another feature that I found extremely useful here is the wifi network self-healing feature. In the past I’ve had multiple printers online, and a wi-fi glitch takes them all offline, not exactly what many users prefer to trouble shoot while under time crunch deadlines. No worries here with this. Specs : B&W prints @ 22 pages per minute : B&W resolution 1200 x 1200 : Color prints @ 18 ppm : Color resolution 4800 x 1200 : Display 2.7 inches : Wi-Fi, Ethernet, USB 2.0, AirPrint : Dimensions 11 in x 17 ½ x 13 ½ , and 20 lbs : Tray holds 250 sheets paper : Flatbed scanner 1200 x 1200 resolution : Ink Cartridges 936 black 1250 pages, color 800 pages : Ink Cartridges (not included) 936e, black 2500, color 1600 Pros + feature packed + beautiful touch screen + color prints look great + scanner quality superb + 3 months free Instant ink HP+ + dual band 2.4 and 5 Ghz Wi-Fi + respectable speeds for B&W + color Cons -document and photo scanning feels unusually slow -cartridge installation does not securely snap in place -personal defective print head, warranty replacement -personally not a fan of ink replacement subscritpion Conclusion *All in, considering the primary pinter manufactures, HP, Canon, Epson, Brother, Ricoh, etc, each have their own pros and cons, but in the end options are plentiful. It is hard to go wrong with HP mid-level Office Jet series of products. Depending on your usage needs, this 9125e offers most users everything a Small Office, Home Office might require. However if you are operating a small business or expect to print a large quantity of black and white, as well as color documents, I feel the pay as you go costs of HP+ ink replacement 9036 cartridges will cost more in the long run than stepping right into the more professional top end LaserJet series of printers. Recommend : buy for minimal printing needs, upgrade for larger needs.

The HP OfficeJet Pro 9120E printer is a nice printer for home and small business users. It uses inkjet technology, can print on both sides of the page, and can scan from the glass or automatic sheet feeder. prints at up to 22 pages per minute and can print at a resolution of up to 1200 dpi by 12040 dpi or 4800dpi by 1200dpi optimized. It utilizes 4 ink cartridges; black, cyan, yellow and magenta. The black cartridge can print up to 1200 pages and the color cartridges can print up to 800 pages. In April, HP will be releasing new high-yield “Evomore” cartridges where the black will be able to print up to 2500 pages and the colors up to 1650 pages each. The cartridges have chips in them that allow them to work with the printer. No third-party ink cartridges can be used in the printer because of these chips. The printer has a rated duty cycle of up to 1500 pages per month The HP ink cartridges currently retail for $41.99 for the back and $26.99 for each color or you can by a kit of all 4 inks for $120.99. Pricing is not yet available for the high yield cartridges. As an option, you can sign up for “HP Instant Ink”. The printer includes 3 free months of the service. After that there is a month fee for the service, based on your printer usage. With this service, you pay for the service and they send you ink whenever you need it. Note that if you cancel the service, the ink cartridges will no longer work and you will have to buy new ones. The printer operates in conjunction with the HP Smart Print application so you can print to it from Windows, Android, Mac and IOS devices. It can also print from Chrome, Linux, Unix and SAP. It has a 250-sheet paper tray capable of holding paper up to 8 ½”by 14”. It can also hold up to 30 business size envelopes. It has a 30-sheet document feeder for the scanner and a 60-sheet output tray. It connects via USB or Wi-Fi. Overall, it’s a very nice printer. It prints high quality images at a very good speed. The duplex feature can save you a lot of paper. The scanner does an excellent job of reproducing the original and the sheet feeder works very smoothly. I can’t really find any negatives about this printer other than the requirement to only use HP Ink, and the price of that ink. If you are ok with thoise itesm, I can highly recommend this printer to you.

The HP - Office Jet Pro 9125e Wireless All-in-One Printer is a great printer for your office and personal needs. The setup process was very easy and the instructions were detailed and to the point. The Quickstart paper guide only has 2 steps, turn the power on and a QR code to download the app. The mobile app guides you through a very detailed process with animations and instructions. I’ve setup printers before that would have some type of glitch during setup. This printer’s setup process was flawless. The ink cartridges were easy to install and there was no worries of spilling ink. The screen on the printer is touch screen and the viewing quality if great. It’s much better than the screen of other printers I’ve used before. The screen can also tilt for better viewing. The ink cartridge alignment didn’t take too long and everything was ready to go. The overall print quality is very good and the scanning speed is pretty good. Overall, I’m quite pleased with quality of this printer and hope to get years of great use out of it.