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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1392 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,392 reviews
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah was an awesome helper in setting this up!I. I really love my new printer and copy machine! It is easy to use. The manual really helps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP, You can do better. Software is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer 3+ years and would give it sn overall D+ or C- This printer prints great as long as you want basic printing. However, i have spent hours on the phone with support regarding scanning using the printer control panel as well as printer pulling multiple pages when using auto feed. I also have had problems when using heavier weight paper. The settings are very hard to find to change paper type and it occasionally will tell me i am not an authorized user and cannot make changes. the software is lousy and support has acknowledged that to me, i have kept it because it does print well but it was expensive (back then it was $379) to be used as a basic printer. The other functions i wanted it for (scanning from the printer control panel, different weight paper, auto feed) i would rate a D. If it ever stops printing i will NOT replace it with an HP and i have had HPs forever. I purchased a standalone Epson scanner to do my multiple page scans .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer, the fact that the print speed and clarity of the colors are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, does the job, prints clearly, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in all it's a good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it's a good printer. It is a little slow to get going and I've noticed when printing multiple copies of the same thing, the shades vary but for what I'm using it for, it's not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement AIO Printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy setup, great build quality, user interface very intuitive,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Print setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was first set up it kept getting a fatal error. I kept it on for about a day and now I have no fatal error. I also downloaded The HO Smart app which helped with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very user friendly and easy to use. I recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wouldn't work. Brand new machine paired with a brand new Windows 11 computer. It would not setup via WiFi...no option to connect via cable (no cable provided). HP should be embarrassed. The printer's control panel just said, "Go to setup website," which of course didn't work on 3 different devices. And of course HP support is not 24 hours. There's a reason why this lemon only earns 4.1 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Caring Is My Calling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer ever. The quality is excellent!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wooks good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good have to download instructions to do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Mach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again Never Again Never again Printer works but 2 much baloney between U And HP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No printer drivers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to work fine once you get it set up. The set up manual is so full of marketing contamination that it took me three days and a call to customer service just to get the drivers installed! I do not recommend it!! Rewrite the manual and include the drivers with the machine!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simplified operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little time for me to use, wireless, no cordsGreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my lid HP printer to the newer version. Works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk printer, predatory business model.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing the current version (9125e) because HP discontinued the previous, largely identical version I purchased (9015e). I have owned this HP printer for 3 years, and it has been the most infuriating printer purchase I've ever made. You're constantly goaded into their "Instant Ink" subscription service, which is never a good deal for the consumer, and threatened when you dare attempt to use 3rd party ink cartridges. I was able to keep the printer disconnected from the internet to avoid it constantly 'phoning home' to HP, but having access to wireless printer means needing knowledge of advanced router configuration. After 3 years of very light use, the paper feed gear shredded itself because it's made of cheap, flimsy plastic. I've printed at absolute most 1000 pages on this printer, and it's a brick. Luckily a third party company is manufacturing and selling replacement gears for $20 for the widely known issue that HP support won't acknowledge. You need to fully disassemble the printer to replace the gear. HP phone support is completely helpless by design, they aren't given the tools needed to solve problems, which helps HP sell more printers. I'll never buy another HP printer, and neither should you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP: making our world more difficult

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On January 22, 2025 I went to bestbuy.com to order a new HP OfficeJetPro 9125e and was redirected to the HP.com Store where ordering the printer and extra ink cartridges were easy and seamless. Delivery was prompt. I unpacked and plugged in the unit. You first have to download the HP Smart app. I required this printer to recognize several devices for printing and scanning purposes. It was the most painful process that i ever experienced and the printer or scanner did not recognize any of our PC's without multiple convoluted steps. HP online chat assistant Fahad valiantly assisted me with one device. Nothing about this was 'plug & play' so be prepared. Also the touch screen is very small so if you have large fingers you will have a very difficult time navigating. HP made the printing world more complicated with this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our home excellent. Have used it for copying as of yet. Hopefully rest will work just as outstation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP lost me as a customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 10 HP printers in the last 20 years. I wanted a different HP model, but decided not to wait, and got this 9125 at the store instead. After 1 day of use (maybe 40 pages used) I did an HP update, that totally froze the internal software in the machine. My 'computer tech' told me it is a constant issue with HP, and never recommends updates. I returned it, and got a Brother thru Amazon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All in One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i made this purchase. This all in one works very well and gets the job done.

    I would recommend this to a friend