Customer Ratings & Reviews

Jeremiah was an awesome helper in setting this up!I. I really love my new printer and copy machine! It is easy to use. The manual really helps.

I have had this printer 3+ years and would give it sn overall D+ or C- This printer prints great as long as you want basic printing. However, i have spent hours on the phone with support regarding scanning using the printer control panel as well as printer pulling multiple pages when using auto feed. I also have had problems when using heavier weight paper. The settings are very hard to find to change paper type and it occasionally will tell me i am not an authorized user and cannot make changes. the software is lousy and support has acknowledged that to me, i have kept it because it does print well but it was expensive (back then it was $379) to be used as a basic printer. The other functions i wanted it for (scanning from the printer control panel, different weight paper, auto feed) i would rate a D. If it ever stops printing i will NOT replace it with an HP and i have had HPs forever. I purchased a standalone Epson scanner to do my multiple page scans .

I like this printer, the fact that the print speed and clarity of the colors are really nice.

Good printer, does the job, prints clearly, easy to set up.

All in all it's a good printer. It is a little slow to get going and I've noticed when printing multiple copies of the same thing, the shades vary but for what I'm using it for, it's not an issue.

super easy setup, great build quality, user interface very intuitive,

When it was first set up it kept getting a fatal error. I kept it on for about a day and now I have no fatal error. I also downloaded The HO Smart app which helped with setup.

This printer is very user friendly and easy to use. I recommend

Just wouldn't work. Brand new machine paired with a brand new Windows 11 computer. It would not setup via WiFi...no option to connect via cable (no cable provided). HP should be embarrassed. The printer's control panel just said, "Go to setup website," which of course didn't work on 3 different devices. And of course HP support is not 24 hours. There's a reason why this lemon only earns 4.1 stars.

This is the best printer ever. The quality is excellent!!!!

works good have to download instructions to do anything

Never again Never Again Never again Printer works but 2 much baloney between U And HP

The printer seems to work fine once you get it set up. The set up manual is so full of marketing contamination that it took me three days and a call to customer service just to get the drivers installed! I do not recommend it!! Rewrite the manual and include the drivers with the machine!

Took a little time for me to use, wireless, no cordsGreat

Upgraded my lid HP printer to the newer version. Works great

Reviewing the current version (9125e) because HP discontinued the previous, largely identical version I purchased (9015e). I have owned this HP printer for 3 years, and it has been the most infuriating printer purchase I've ever made. You're constantly goaded into their "Instant Ink" subscription service, which is never a good deal for the consumer, and threatened when you dare attempt to use 3rd party ink cartridges. I was able to keep the printer disconnected from the internet to avoid it constantly 'phoning home' to HP, but having access to wireless printer means needing knowledge of advanced router configuration. After 3 years of very light use, the paper feed gear shredded itself because it's made of cheap, flimsy plastic. I've printed at absolute most 1000 pages on this printer, and it's a brick. Luckily a third party company is manufacturing and selling replacement gears for $20 for the widely known issue that HP support won't acknowledge. You need to fully disassemble the printer to replace the gear. HP phone support is completely helpless by design, they aren't given the tools needed to solve problems, which helps HP sell more printers. I'll never buy another HP printer, and neither should you.

On January 22, 2025 I went to bestbuy.com to order a new HP OfficeJetPro 9125e and was redirected to the HP.com Store where ordering the printer and extra ink cartridges were easy and seamless. Delivery was prompt. I unpacked and plugged in the unit. You first have to download the HP Smart app. I required this printer to recognize several devices for printing and scanning purposes. It was the most painful process that i ever experienced and the printer or scanner did not recognize any of our PC's without multiple convoluted steps. HP online chat assistant Fahad valiantly assisted me with one device. Nothing about this was 'plug & play' so be prepared. Also the touch screen is very small so if you have large fingers you will have a very difficult time navigating. HP made the printing world more complicated with this product.

For our home excellent. Have used it for copying as of yet. Hopefully rest will work just as outstation.

I have owned 10 HP printers in the last 20 years. I wanted a different HP model, but decided not to wait, and got this 9125 at the store instead. After 1 day of use (maybe 40 pages used) I did an HP update, that totally froze the internal software in the machine. My 'computer tech' told me it is a constant issue with HP, and never recommends updates. I returned it, and got a Brother thru Amazon

I am glad i made this purchase. This all in one works very well and gets the job done.