Customer Ratings & Reviews

Air print is great! Reliable and dependable. Just what I needed for occasional printing needs.

Love everything about it! The app is an added, easy bonus!

Worked good until it didnt. Dealing with hp for printer under warranty is a nightmare. Said it would take until dec 3 to get a replacement printer unless i pd expedited shipping. I pd for that. Printer comes without printhead and since mine was stuck on the right they had to send a printhead and starter ink. That caame the day after. The printer wouldnt align, then it kept saying cartridges leaking. Had to call hp, and was on the phone 3 hrs and still no good. Was told they had to send out new head and cartridges. Thwy would expedite,. Im still waiting. Had to call again, 4 days later was told its still processing, to call back in 48 hrs. And it would be nice to talk to someone that you can understand, not broken unintelligible english.

Stalled in setup. Can’t activate software, so I can’t access control screen on the Printer. HP support has been unhelpful on online chat or on phone chat (no callback). But here’s the odd thing: I am able to print from three devices; I can’t, however, use the control panel on the printer, so I won’t be able to use it as a copier. VERY unhappy with this product.

NEVER buy an HP printer. It is the biggest headache I have ever had. There were so many issues with the setup-- most notably the ink cartridges-- and I had to return it. Literally horrible in all realms. Essentially: HP had a scam awhile ago because their printers were rigged to only use HP cartridges. The thing is, though, is that many of the printers don't even recognize HP cartridges. I have stayed on the phone for hours with HP personnel so that they could fix the issues that kept occurring with the cartridges being unrecognizable and apparently it's a very large issue. I strongly recommend buying from a different brand that isn't such a hassle.

Not worth the plastic the printer is housed in. I am about to trash my third HP PRINTER. One minute it works perfectly, the next minute it crashes. Each time it's a different issue and no resolution possible, suggesting faulty software. Will not buy ever again

After having problems with my Epson, I decided to go with a HP. Bad move. Unboxed it. Set it up and then it stopped communicating via WiFi and USB. Works like a champ making copies, but I didn't pay for a copier only. Into day 3 with HP Tech (lack of) Support. I've given them a deadline of noon today. If it's not fixed it's going back. Absolutely ridiculous that it was faulty out of the box.

Primarily used for scanning as ink would run out quickly. Maybe printed 100 pages total. Now the cartridges are stuck and won't print or scan. Minimally used, now broken and "out of warranty" based on HP support team. Would not recommend

Turns out if you dont have the subscription, it will disable the printing features…

This should be illegal. You pay $400 for this printer, it won’t work unless you have internet access and they make you sign up for a subscription to use the printer or pay $179 for ink.

Horrible. Slowest most unreliable printer I have ever used.

Do not buy an hp printer they are the worst printers you can buy