Customer Ratings & Reviews

I bought this printer in the middle of February 2024 to replace an old Office Jet 8600 Pro that suddenly stopped working. We needed all of the same features as the 8600 Pro which led us to a few HP Office Jet printers. Most of the reviews on this printer were positive, plus this one. This printer does double-sided color printing/copying, and double-sided color scanning using an automatic document feeder or from the glass to PDF or JPG (user-selectable from app). It also faxes and can connect wired to a PC or wireless to various Wi-Fi-connected mobile devices. These are the functions that we needed and used on the 8600. I opted into the HP Instant-Ink program and received a set of cartridges in about 8-9 days from the installation. This required updating the firmware that also requires the use of original HP ink cartridges. We once used 3rd party ink on the 8600 and in a few months needed to replace the print head because the cartridges messed it up. We returned to genuine HP ink after that experience. After this new printer was connected to the PC via Wi-Fi, I began testing all the functionality. The one thing that I could not get working was printing from a mobile device directly to the printer. I was able to get mobile devices to print using the "Print Anywhere" feature that routes print to the HP cloud and back to the printer. Print Anywhere is difficult to set up. I think a login to the HP printer using my HP account finally enabled it on the mobile device, but that needed to be repeated on each mobile device. In other words, enabling it on the printer or HP Smart app did not always implement it on other mobile devices. More important I could not print directly to the printer from a mobile device (other than the PC). I submitted a request for assistance to HP. The first tech tried to help and then said he would refer to someone else. A senior support tech picked up the request, contacted me and we scheduled time to troubleshoot. Nothing worked. Over the course of a week this senior tech corresponded with his system engineers and me, working with me over and over to try more options. Finally, today 2/28/2024, HP pushed a firmware update to my printer. I heard the printer reboot afterward. I hoped it was a fix, and it was The Fix. I used the printer queue that was defined to my mobile device, selected an email, and sent it to the printer. It printed immediately. This was the last thing that I needed the printer to do, so it is now good to go. Kudos to HP tech support and support engineers. After reading other reviews I should point out that it appears that some functions, like scanning to a PDF, may need to be done from a device like my PC instead of from the printer. The 8600 display panel allowed me to scan directly to a folder on my PC. With today's firmware update, I see a scan to PC folder is now on the printer's display panel but I have not tried it yet. I do not think it was present before this update, or somehow I did not see a scanning menu item. The screen and print is smaller than the 8600s screen. I have used this printer for two weeks now, doing light printing and a few sets of double-sided multipage document scans from the automatic document feeder to the PC. I hope this printer lasts as long as my 8600 did.

Meets our printing and scanning needs, and print quality is good. a little noisy when booting up and operating. Frequently says internet connection is lost which causes printing errors, and don't understand it as it sits right next to the pc which doesn't drop connection.

Works well but is much louder than my previous HP printer.

So far pretty good. Only negative is that every now and then it thinks it's out of paper when it is not. It prints very fast in high quality, both in color and black and white. Not too big and not too noisy. Pretty easy to setup. Way better than the Epson we used to have.

Fast, quiet printer. Excellent color quality on printer paper. My major disappointment is when printing photographs, they come out with a border, and all of my previous ink jet printers printed them borderless. Also, disappointed that we are not to use any photo paper heavier than 53 lb (200g/m) as I am used to printing on 75 lb (280g/m) paper.

I really like this printer. It was easy to setup and is a pleasure to use. I am using this with a Chromebox and have no issues.

This all-in-one printer is so nice and easy to use. Great asset to our home and business. Super-fast and quite when printing. Easy front load for paper and simple to replace ink.

I picked up this printer in a drive by pick up. Once home I unboxed the printer and begin to set it up. I followed work for work how to pair with my computer, but when I went to print it didn’t work. I looked online and found a print driver that was for this printer and added it. After I did that, it printed. The printer is loud when it is setting up to print. overall a good printer for the price I paid on sale.

Very pleased with the product. Easy to use, good printing quality.

Can not turn device off. "Stop" button stopped working, very concerning to me. It used to work. I don't want to return the device because the printed pages turn out good, I don't mean that the printer is still printing, you just can' turn the "STOP" switch off. How do I get my 3 months o instantf ink for free?

I've always had HP printers and just assumed that their print quality was pretty much standard. Then my old HP died and I didn't want to get involved with the whole Instant Ink business, so in the last 18 months have purchased a Canon and an Epson model with similar capabilities. The print quality on both was very poor. This printer gives me the quality prints I want and I am willing to pay more for cartridges sold by retailers in order to have that. Not a choice everyone can afford, but the right one for me. Very happy with this printer since I was able to decline the Instant Ink option.

Prints wonderfully. The color in the pictures is vivid even on regular paper or cardstock. Absolutely love this printer. Prints quickly and seamlessly. I would also recommend getting the ink subscription, which is cheaper than buying the ink separately. Easy to change the [paper] settings back and forth as needed. I use Microsoft for everything, always print exactly how it looks. LOVE THAT.

I love the HP this printer, but my only complaint is that it does not turn on or off quickly. I takes awhile for it to get warmed up, shut off. Great quality prints.

The printer produces quality prints and copies quickly. The printer is as flexible as the larger office machines when it comes to what most of us print and copy at home. It is not designed to do large jobs such as invitations to parties of more than 25 guests. There was, however, a glitch in the connecting software with the producer of the copy that caused the printer to go off line. It took Best Buy technician to diagnosis and correct the problem. T

I love this printer. It’s fast and does a great job! The only drawback is the printed paper tray is very short and the completed paper lays curved in the tray.

This has been a great home office printer. Love the instant ink and it prints great

The HP OfficeJet Pro 9125e is an excellent choice for anyone looking for a reliable, feature-packed printer for personal or small business use. Its combination of quality printing, wireless convenience, and the Instant Ink subscription makes it a strong contender in its class. If you're comfortable with the HP+ ecosystem and the subscription model for ink, this printer offers a seamless and hassle-free experience.

It was difficult setting up because it wouldn't connect with the internet. Several hours of support from HP and Dell were not helpful. Finally a support tech from HP solved the problem in about 15 minutes. Other than that it has functioned as expected.

I use this printer for a home office and other personal use. The printer works fast and is reliable. The images are crisp and the scans are clean. Make sure that only the correct HP printer cartridge is used otherwise there may be issues with the printer. Other than being locked in with HP printer cartridges, it's a great product.

I've owned nothing but HP printers for the last 25 years and this may be the last one. My 9015 was easy to install, but the 9125 has been, and is a pain. Refused to be connected via wifi to my desktop, though the computer and modem are within three feet. Finally was able to connect with ethernet, and then had to deal with all the "serious error has been commited" messages, requiring continual repowering to clear. What happened to the old error free plug and play where you were up and running in minutes. Speaking of minutes, it takes this thing 48 seconds to start printing after you hit the print button. Tried all of the recommened resets to speed it up with no results. The ole 9015 started printing when you hit the print button. If it tells me one more time I have installed HP ink cartridges !?!? Will not let you connect the laptop via wifi as a second source. Had no problems setting up the scanner feature. Though others have reported difficulty. Based on other reviews and their problems, I think the purchase of a 9125 is hit or miss, and I would not do it again. Good luck with getting customer service!!