Customer Ratings & Reviews

Constantly giving connectivity errors. You cant use a direct printet cable because there is a sticker covering the port that says that you must use wifi. I currently have an error that says “printer setup incomplete”. Which points to the printer having some sort of cloud services and not being registered. Even though the printer somewhat “worked” previously. This is the most complicated printer setup that I’ve done and I’m an I.T. technician.

This printer is one of many HP printers I have purchased over years. My most recent printer was an 8230 which serviced me well. My wife is using it now. It is very fast and quiet.

The first one I got was DOA. It did not pass the set up process. I brought it back to the store and customer service was amazing. I told them what was wrong with the unit and they exchanged the unit no questions asked. I was in and out in under 10 minutes. As for the product itself.. It is a great quality printer. Perfect for everyday printing and office work. It is nice that it has 4 cartridges. 3 for color and 1 for black. If one color gets low, only replace that color. The scanner works great as well. It was easy to hook up to the wireless network so you can print from either your computer or smart phone.

Seems OK, took a long time to receive came from the west coast of USA! Why?

Easy to install. I am surprised by the speed of printing. Very happy with my purchase.

Great product. Would recommend this printer for any business.

The HP 9125e printer works very well once one has struggled through the setup procedure for installation without committing to an HP supply contract.

The printer is great. It's fast and has vibrant color printing. And with the instant ink you can save a lot of money.

Very Fast delivery, great product I love Best Buy. I’m very impressed

Meets my printing and scanning requirements, too bad can't use older model cartridges

Easy to setup and produces nice prints. Shame the ink cartridges are so small and expensive.

overall a great printer, copier and scanner quiet and easy set up

Great printer, easy to use and works great. Also very low price for a printer of this quality.

Scanning and printing produce good quality and tasks are easy to perform through the app

The best purchase I have ever made in 2025 at a low price

Very disappointed. HP not what it used to be. Had trouble installing software, printer worked for a while then in the middle of printing it stopped... had HP chat tech online for an hour to fix, he/she just made a mess, had many different printer devices loaded(?) nothing worked then lost the connection...I think they hung up! I deleted the mess, installed the printer again. Printing worked but three days later scan software had to be loaded...why? should have been done during install. Instructions are terrible, manual is a joke for a manual. I printed confidential stuff so how can I return this piece of junk now! $200 wasted!

An absolute awesome printer! It's fast too. No complaints here, just should have bought it sooner. Go Bestbuy!!

I had a lot of problems with the 9120e, well so far so good. but I had an 8710 same brand and no problems at all.And so far I had to call about 3 times to get the problem resolved..

This all-in-one printer is way faster than i expected. Makes printing and scanning a lot easier. The integration with HP Smart App makes it seamless to use all functions through a smartphone, tablet or PC.

Great product for a great price! Good for office soace