Customer Ratings & Reviews

It took 5 1/2 hours with the help of Geek squad to get this printer up and running. I used to be able to choose draft for printing in order to save ink but the printer will not print when I choose draft. I often get a warning that the printer will not print, however the printer prints.

Does exactly as it says. Very easy to set up. Other printer went out and we found this for a good price.

printer prints great when working. has been updated several times. then needs to be found again in my devices.

I bought this hoping that the well-know issues with the paper tray would have been resolved since the printer came out a few years ago. It isn't, and the paper tray is a very tricky pain to load--any deviation from perfection means problems with paper feeding. Otherwise, it's fine. You need patience for this one, and the learning curve for successful paper loading takes patience.

Love the quality and the the ease of use and setup.

Easy to setup and the smart app is a useful tool when printing special projects. Increased printer paper holding capacity is helpful as well.

The setup for the printer was easy and the printer is also easy to operate.

This is the best copy machine we have ever since we have been with Best Buy.

Works great for at home office needs. It is a little loud when loading paper.

A little noisy but does the job as well as the huge HP printer that it replaced.

Great printer. Bought an HP Tank printer and it was junk. This is great

Too noisy and takes too long from printing to scanning

Acceptable replacement for my HP 4630, like the added capabilities. Only issues, it’s larger, weighs more, vibrates more than my old printer so a little u steady on the printer pedestal on my desk

Works great. Bought a similar one three years ago, thought I was just replacing what I had, but the newer version is much better! Copies are crisper, clearer, and better than before! Thank you HP.

It works great. It was just what I needed. Prints with ease

We purchased this printer for our public library. I would give this item 0 stars if it was possible. From the first day in trying to use it, it flashed "system error" & "printer error" messages repeatedly. It made odd, loud, clunky noises when trying to operate & stalled while trying to print even one copy for a patron. We are VERY disappointed in this lemon printer. We contacted HP & they deemed it defective & are sending the library a refund. For my personal use, I have had an HP printer for many years & have never had an issue with it, but this one was a huge disappointment & it's so unfortunate, since it was to be used in our small community public library. WOULD NOT RECOMMEND!

GREAT PRINTER FAST AND GOOD AND QUALITY GOOD 2ND TIME PURCHASING

This product is use for home office equipment. A must to have to run your work from home business. I always use HP products.

over all great product , prints fast , but ink is expensive.

This printer is great ! And was pretty reasonable in price