Customer Ratings & Reviews

This is a gift so I can’t review in full, but I checked it out in person and online and it seems decent. Sadly, the printers now are made of cheap plastic and it is def not as sturdy as the last one I purchased

So far so good. It does everything it was advertised to do without any problems. Ask me again a year from now when I'll have some idea how reliable it is. It replaces an HP printer that lasted more than ten years, so it has a tough act to follow.

Works well to expectations, ease of setup, good print quality.

It seems like HP printers build quality drops with each new iteration. I have been a dedicated HP printer guy for many years, but this particular printer feels cheaply made to me. Further, the output tray does not extend out far enough to fit a standard 8.5 X 11 piece of paper. I will say that the print quality is excellent, even better than my last printer. And the scanner does an excellent job as well.

So easy to install and then just start running! Clear pictures and print - excellent color.

We are very happy with the printer/scanner. I recently semi-retired and moved my office to my home. I transitioned to a very large, effective printer/scanner to this model. Every function is good and professional-like. Scans beautifully through the HP App. The display is great and self-explanatory. The color prints are very good. I would highly recommend.

Quality printer. User friendly. It can handle all of my office jobs.

I am very pleased with this printer. I do a lot of color printing and it does an outstanding job. My old printer (also an HP) was over 4 years old and print quality had gotten to the point where I would have to reprint because I never could predict how it would come out. I was pleased with my old printer, though, because it lasted far longer than I thought it would. I hope this new printer lasts as long!

Excellent printer. Easy to install and set up. Just follow the app and the printer does the rest.

Would have given it a 5 star except that it has AI-Enabled. Can they just make the product without spying on everyone. Don't need Cloud, Copilot or any other AI Cr@).

This is a great printer, easy to install, the only reason I gave 4 stars is because I had some difficulties when I had to replace the ink. The printer kept showing on the screen that one ink cartridge is not placed correctly. I had to call the company to make it work.

The printer is nice with some neat settings. However, for the price, the paper holder should more easily hold letter size paper. The paper tray has a pin and it does not go all the way down to letter size. Also, look at ink prices before you buy the printer.

This is a great printer. It was very easy to setup and use. Print quality is great. I love the instant ink program to make sure that I don’t run out of ink. I highly recommend it.

I went with this printer because it’s similar to the one I had growing up, and it’s been great so far. It’s really easy to use, and even when it jams it doesn’t turn into some huge problem I have to solve. The app and online features make life easier too because I can print from anywhere. I have a pretty crappy printer at work, so having a good one at home makes it way easier to keep things moving..

I LOVE this sturdy printer! Duplexes without jamming, print quality is excellent, and easily and cleanly prints large documents containing full color pages. I use it at home for everything and anything! Scans well, too! It’s the best HP printer I have had yet! I also added Instant Ink (as I have done so for years), AND included the paper this time since I’m enjoying the printer. It’s eco-friendly and sustainably sourced paper, too! So glad I chose this woth the help of a Best Buy employee!

Overall, the printer does its job. the paper tray is short and copies, if making a lot, could bind when exiting. I feel like I have to stand near the copier to make sure this doesn't happen. Also, it's not terribly fast, but it's good enough for basic home use. It'd never work for an office, even a small office.

The main problem with this printer is the ink. HP only gives enough ink to get the printer to print a few pages. You have to buy more ink right away—btw, the cartridges cost almost as much as the printer itself. I’m thinking I should have tried the fill from bottles printer instead. I have had three other office jet HP printers so it is not a surprise about the cartridges, but it would be nice if HP didn’t suck the money out of their consumers.

Set up was fairly easy, and its output looks good. It seems slow, however.

The color is great and prints quick. The most important aspect to me is that it was so easy to set up. Basically you connect to your Internet and it was working. I even took it to a different place and use a different Internet and it worked perfectly. I love it.

Printer is doing its job just fine NOW. If you have a snapdragon processor think twice about HP printers. Their drivers are not working well with this processor. So I gave HP a very bad rating with specifics about the snapdragon processor and inoperability. A few weeks later I gave the website driver a chance and it has been working for 5 days now. Just use caution on HP drivers to ensure they capable with snapdragon processors before you buy.