Customer Ratings & Reviews

So far so good, wasn’t difficult to set up. Quality copies

This is a gift so I can’t review in full, but I checked it out in person and online and it seems decent. Sadly, the printers now are made of cheap plastic and it is def not as sturdy as the last one I purchased

With the discount from my Best Buy membership, this was a terrific buy to replace my HP Pro 8600 which finally died after many years of reliable service. Very easy set up with quality printing!

This was an easy set up & its quiet when printing pages. This is my first time buying an HP printer and i must say im very happy with my purchase. I love printing from my iPhone also. So far, so good. Plus the 3 months if free ink was too good not to take advantage of.

While the set up by Best Buy took longer than originally promised the printer is working well and accessible through out the home. THANK YOU

Excellent printer. Easy to install and set up. Just follow the app and the printer does the rest.

So far so good. I needed for a daily but not heavily use, it's doing it's job fine. Easy set up, perfect size, I would definitely recommend.

The printer is nice with some neat settings. However, for the price, the paper holder should more easily hold letter size paper. The paper tray has a pin and it does not go all the way down to letter size. Also, look at ink prices before you buy the printer.

Printer is doing its job just fine NOW. If you have a snapdragon processor think twice about HP printers. Their drivers are not working well with this processor. So I gave HP a very bad rating with specifics about the snapdragon processor and inoperability. A few weeks later I gave the website driver a chance and it has been working for 5 days now. Just use caution on HP drivers to ensure they capable with snapdragon processors before you buy.

Prints my pages as it is supposed to. Haven’t had any issues!

Set up was fairly easy, and its output looks good. It seems slow, however.

Would have given it a 5 star except that it has AI-Enabled. Can they just make the product without spying on everyone. Don't need Cloud, Copilot or any other AI Cr@).

Really appreciated the easy setup of the printer and connection to our home network. Have experienced challenges with other technology setup in the past and this was very simple. Great instructions. Great quality prints.

I LOVE this sturdy printer! Duplexes without jamming, print quality is excellent, and easily and cleanly prints large documents containing full color pages. I use it at home for everything and anything! Scans well, too! It’s the best HP printer I have had yet! I also added Instant Ink (as I have done so for years), AND included the paper this time since I’m enjoying the printer. It’s eco-friendly and sustainably sourced paper, too! So glad I chose this woth the help of a Best Buy employee!

Prints quickly. Icons are easy to see. Quality of print and copy is good.

Works as expected, it’s nice and compact, while still providing copying and printing from the glass or through the feeder and scans well. It’s not super fast, but for your own personal home office it does the trick just fine. It’s not slow. I had an older model, and am pleased with the lifetime and benefits of it so I purchased this new one.

I went with this printer because it’s similar to the one I had growing up, and it’s been great so far. It’s really easy to use, and even when it jams it doesn’t turn into some huge problem I have to solve. The app and online features make life easier too because I can print from anywhere. I have a pretty crappy printer at work, so having a good one at home makes it way easier to keep things moving..

Print, scan, copy, even fax (for those that still do that). High quality results.

Hard time connecting the printer with instant ink. It connected to my iPad and phone (Apple) but would not connected to my deck top computer (windows) for several days of working with it.

When the printer works, It’s great. The problem we have is that it will randomly be “offline”. The printer is hard wired to the network, but still at times is unavailable to use. When it works, it works just fine. A little slow, but you get what you need. I wish it would stay connected all the time. Otherwise, it’s a good printer.