Customer Ratings & Reviews

HP is a great product! Very easy to set up and use.

Was easy to set up with the various devices. Easy to use.

Replaced an older HP with this one, and found it exceedingly hard to connect and get all functions working. HP support is somewhat difficult to reach by phone, and the printer requires an app to be used. =/. This doesn’t appear to be a necessary feature…since it was never necessary before. Makes one feel that HP is tracking all our activity. Not real comfortable with that. As for the Free 3 months of Ink, we may never get this since the app wont open it, and keeps throwing out an error, and its support team claims its got to be “reset This would then be the 4th reset since we’ve owned this machine…and the 5th tech we’ve spoken to at HP… and it means having All devices in the same place, and likely another long session on the phone to get everything done. Maybe it’s not worth it since other reviews state HP sends the ink when HP wants to, not when the customer wants it. The ink runs quickly, and then the agents at HP will have you printing like crazy, “just to make sure”. It’s a little like a game after a while…”how much of your ink can we use to get you to buy more. =(. Nothing against Best Buy, but maybe this deal wasn’t the smartest one.

Very easy to set up and prints very nice. Like the double sided features.

My original HP OfficeJet Pro 8600 Plus lasted 15 years. It was very large and heavy. This new printer is smaller and much lighter. I am able to move it on the table or completely pick it up. I find it takes longer to locate the functions I want, but once I have it set up, I really like the printing results. This printer holds less paper. Also, the special ink is more expensive. The ink ordering plan was explained to me, but I did not elect to take it. Instead, I order ink needed according to my printing needs.

I went with this printer because it’s similar to the one I had growing up, and it’s been great so far. It’s really easy to use, and even when it jams it doesn’t turn into some huge problem I have to solve. The app and online features make life easier too because I can print from anywhere. I have a pretty crappy printer at work, so having a good one at home makes it way easier to keep things moving..

Item was a great purchase. Wish it was a little more quieter.

Good quality printer with two-sided capability, especially for the price. Scanned images are high quality and easy to use. Setup was very easy, including wifi and alignment.

Great printer, but setting up the subscription was tricky.

So far so good. The printing is great, I love that it prints on both sides. I haven't had to replace ink yet so can't comment on what that's like.

Great product for the value! Some connection issues but mainly from Wi-Fi issues.

Easy set-up. extremely fast printing. Knowledgeable associates.

Love the speed of printing. Was easy to setup and use

I'm "technophobic". My tech support team are in another state. My printer died. I did some research and didn't want to spend a fortune. This printer is everything that I need AND I managed to install it ALL BY MYSELF! Also, it's much more compact and weighs much less than my old printer. I'm thrilled! THANK YOU BEST BUY!

Would have given it a 5 star except that it has AI-Enabled. Can they just make the product without spying on everyone. Don't need Cloud, Copilot or any other AI Cr@).

The ink lasts FOREVER and works great. It scans multi pages effortlessly and prints well. Not too happy that I have to sign up for online store subscription to get the advertised "free ink". False advertising. You get the printer. The free ink not so much.

I had some difficulty setting it up but once that was done it is working fine

HP-OfficeJetPro9125e has provided my work product to an enhanced level in its presentation. It has drawn attention to the quality of the print with details that qualifies and distinguishes the work product of an expert company.

I'm quite impressed with this printer. The control panel's User Interface could be a bit more ergonomic and straightforward, but once you get the hang of it, the functions are pretty robust. Leveraging some of the cool features and options in the HP Smart app on my Mac, PC's, and mobile devices is excellent.

Great printer for multi purpose projects, easy to use and set up.