Customer Ratings & Reviews

It seems to be doing ok but we don’t do a lot of printing. The paper tray seems hard to pull out and the printer seems a bit noisy. We wanted a printer that could scan from email and after trying several printers we were told by HP that this one would do that. It does scan from email but it is a little complicated but that could just be us since we are not computer people. I contacted HP and everyone I talked to gave me a different answer which only affectionate confusion.

Instructions to hook up. This printer are very poor and in accurate. You do not need to download the HP drivers for Bluetooth. The security system or help that using the QR code messed up my computer. It took several weeks to correct and remove unnecessary processes that they applied to the computer. Otherwise, the printer works fairly well. The printer is very noisy when operating.

Because I had an older version of this printer which worked well, I purchased this one and am very pleased. I use it mainly for printing for my tasks as secretary to an organization as well as home printing--I write a lot. And I use it to scan. I especially appreciate the ability to print items on both sides of paper and from my laptop so when I get something I want to print I can quickly do it while continuing with whatever I was doing on the laptop. The ink cartridges are expensive but I don't know what is cheaper.

Very easy setup and takes up less space than my older model HP.

The setup was relatively easy; ink installation relatively easy; very good print quality.

This all in one printer is fine for our small office needs. It is fast enough and compact for our limited office space. I would recommend it.

Easy to set up. Nice at home printer that gets the job done. Good value for the price.

The print quality is good but it is noisy & there is no way to adjust the paper length in the paper try so sometimes the paper shifts & I get the "paper empty" message when it is not empty.

WORKS LIKE A CHARM. EASY TO SET UP, TOOK JUST A FEW MINUTES TO LEARN THE CHANGES FROM MY OLD OFFICE JET, AND GOOD TO GO.

Not plug and play for sure. After scanning QR code for installation, directions online don’t correspond with printer screen and printer software doesn’t load. HP download page lists 9120e driver, not 9125e. Had to contact Geek Squad to get printer to work and they couldn’t get it to work. Geek squad took control of my computer and confirmed nothing was wrong with my equipment. Took printer back and got another, same problem. Took that one back to get yet another and kind of got that one working with Geek Squad help again. Loses WiFi connection. Every day have to turn off then turn on WiFi. Not happy about the whole situation. My old WiFi printer worked fine until the ink cartridge's went bad. Should have spent the $110 for the replacement cartridge even though it was a 10-year old printer. Kicking myself for tossing out the old printer before I got the new one working. Had I kept the old printer, I would return this new printer and repaired the old one. Another issue, the touchscreen on printer has such small keyboard icons that it is impossible not to fat finger. My wife needs fax for her work and can’t type in the phone numbers. Always tapping and deleting trying to key in correct numbers with no success. With technology supposedly getting better, why is everything getting harder to use? Never had problems like this with a printer.

I really like HP products but this is the first one I am not totally satisfied with. It is louder than most HP printers I have had and it is slow to receive and start a print job. Overall, it is a good printer, though.

The OfficeJet Pro 9125e has exceeded my expectations. Setup was fast and easy. Access to ink cartridges is simple. The display/control panel is easy to read and navigate. Print quality is outstanding. Spending a little more was well worth the improved performance.

Great printer. Easy to set up. Does a great job with prints, scans, and copies. Been using HP printers for a long time, never disappointed.

Purchased this printer to replace an old HP printer that had served me really well for nearly ten years. The replacement ink was getting difficult to find and it was starting to sound funny, so it felt like time to replace. Everyone told me not to go with HP again, but I've been HP for years with few issues, so I pushed the button on this printer. Wow, do I regret it. Setup was awful and continues to be a problem. I might be in the middle of a print and it says the connection was dropped, or it says the printer is offline when it was literally just printing. Constantly have to run back into the room to shut it off and restart it to get it to reconnect - and then send the document to print again. I tried customer service multiple times but it's all chat bots and canned solutions that never worked. And the app. Ugh. HP encourages all printing through the app. Which does beg the question: how safe is our data when everything we print is funneling through HP systems? Decided not to go with the ink plan and just purchase my ink as needed. But when the printer ran out of ink nearly right away, and I saw how much the replacement ink was - more than the printer cost - I signed up for the plan. I'm not sure how HP counts pages but it wasn't even a week before they started billing by the page because I supposedly had printed 300 pages already. Maybe so, with all those starts and stops due to the supposed connectivity issues. Oh, and did I mention the horrible grinding noises that emit from the machine anytime it's asked to do something? It sounds like it's eating itself alive. The only redeeming factor with this machine is that the ADF does duplex scanning/printing. But that feature alone isn't worth the printing costs and connection headaches, so I'm dumping this nearly brand new printer and going with another brand. It might be just perfect for someone with different printing needs and more tolerance for the chronic offline issues, but running this thing for just a little home hobby office isn't cost effective at all.

Needed a quick an easy replacement for a similar older model which was not longer made. This was an easy and quick swap out and is working well.

I had an old HP printer for ten years, I wasn’t ready for an upgrade but this printer has really set the bar high for me. It prints smoothly and offers very rich high printing ink which makes the paper come out smooth and clear to comprehend. It is new and improved of the HP lineup and Geek Squad did a great job setting it up for me!

Currently working as it should. Prints dark as we'd hoped (which was in stark contrast to last printer which only printed in grey scale). Very happy so far, but also only 1 month into its use.

This printer is easy to set up. easy to use prints fast great color. holds a lot of paper. Got this as a replacement for the one that broke fortunately I bought the warranty which paid for itself...

I love this printer. I was looking for one that can scan as well as printing and with decent quality. It has made my life much easier for handling lawyers and getting necessary documents to them along with any small business needs you could need. Its not the fastest printer but it gets the job done relatively quick and the setup could have been a little easier for the scanning on the HP app but overall I absolutely love it. Do note that Ive only had it a month or so but I have used it significantly in this time. Hope this helps

I'm rating this one better than the 9015 that just gave up on me after almost six years. I'll say that the build quality is much better on this one. The paper tray on my old one started falling apart on the old one in its first few months. The new one at least feels more solid--albeit, just as iffy to get everything to fit together.