Customer Ratings & Reviews

This OfficeJet Pro was a great choice for a color printer for my home office. It offers a lot of functionality: 2-sided scanning and printing, fast color printing, and lots of paper capacity/size options. I have owned a few HP printers, which have all been reliable and easy to use - so far, this new OfficeJet has met all my expectations. ---Pros--- 1. Size and design. I like the low profile, square edges, color combination, and the large adjustable color screen - making this printer look very modern. The printer easily fits on my 20x20 side table with a few inches to spare in every direction - keeping in mind that you need to leave a little space for access to the back paper feed door (has not happen to me, but this is used to clear jams). It is about 26lbs, but 2 integrated, textured hand holds along the bottom edge help you move it if needed. 2. Input paper capacity and variety. It has 2 x 250 sheet trays (500 total, better than my laser printer) that are both expandable up to 8x14in (legal paper). Tray 1 also takes a variety of other sizes, including envelopes, stock for cards/photos (3x5in, 4x6in; 5x7in, 8x10in). 3. Automatic double-sided printing AND scanning. You have to use the document feeder for double sides scans and copies, but it works well. For double sided scans to a file in the HP app, you have to select the "2 sided feeder" input source option in the scan settings. 4. Scan (300dpi) and print quality (1200x1200dpi) are good even just using copy paper and the document feeder text copies are sharp and look professional. I did not try it with photo paper, but color images on regular paper were sharp with accurate color tone; I am sure it could produce frameable photo prints with the right paper. 5. The HP Smart app is the awesome. Both wireless scanning and printing using the app are easy and quick. It works well on every platform I have tried; I have this app on my computer, tablet, my wife's iPhone, and my Android phone. I often print email attachments directly from my phone or scan a document without having to turn on my computer. You can also see ink levels (even order ink) and change lots of printer/scanner settings. 6. Front USB port for thumb drives is handy, allowing you to print or scan without any device. It reads my thumb drive with no issues, and navigating through the folders and files on the printer's touchscreen is easy, and you can preview before you print. 7. Fax capability (phone line in and out), wired USB-B direct connection (covered with a removable sticker recommending Wi-Fi), and wired network port (LAN). 8. Wireless printing and scanning work perfectly with the ChromeOS built in utility on my Chromebook. ---Things to Consider--- 1. Quick multi-page printing - this printer is fast; I have seen well over 20ppm black & white set on draft quality (it is rated up to 25ppm in the specs). The only issue is that it takes a little longer to get started than I was expecting. The quoted first page out time of 10 seconds is worse than my laser printer (with warm up) and with larger or high-quality printer jobs, it sometimes takes 15-25 seconds for the first page. Once it gets going, I was impressed with my real-world results for my typical small to medium sized printer job: black & white, draft quality, one-sided ~22ppm; color, normal quality, one-sided ~10ppm; color, high quality, one-sided ~ 3ppm; grayscale, normal quality, one-sided ~ 14ppm. For double-sided printing the speed is just under half the one-sided speed (as expected). 2. This printer uses the HP 936 ink cartridge that is rated at 1,250 black pages and 800 color pages which is around 1 cent per page for black and 16 cent per page for color at the current price for the 4 pack (black + cyan + magenta + yellow). You can purchase just one cartridge if you run out (black is my most used). For a mixed-use printer this is pretty reasonable, although laser is probably a better option if you only ever want black & white. 3. The paper output receiver (or "tray" I guess) capacity for holding finished print jobs is only 100 sheets in the specs and I would not even get close to that number (maybe 50 pages). It also has to be extended or the printer will throw your printed papers on the floor. This is a minor issue in a small home office, but walking over to extend the output paper receiver after someone else has pushed it in really defeats some of the "wireless" printing fun. 4. The power cable could be a bit longer at just under 5ft but was not an issue for me. No USB or phone cable are included for the fax or direct connection to a computer. 5. Lots of options are available in the settings for managing where scans are sent directly from the printer (email, cloud, network folder) - I did not try this feature, because the HP SmartApp works so well for sharing scans. 6. This printer makes some noise, especially printing double sided. It does offer a quiet mode (that reduces printer speed approximately in half) to cut down on noise - it does help but the paper handling clicks are still noticeable. It is in the same room as my computer and it doesn't bother me, but I would not use it for double-sided printing during a conference call.

Overall, this is a great printer. A big upgrade from the HP8028. Fast and great quality printing. Much better quality paper trays. Intuitive interface on PC. Scanning function works well and super fast....except that it seems to frequently drop the wireless connection for this function, requiring turning the printer off and back on to reconnect. Not sure if it's a problem with our wireless connection but we don't have this issue as frequently with other devices.

Works very well, no issues so far. I like that it does double sides if needed. Also, like that it’s not bulky—plus it’s a nice-looking machine.

It’s a solid unit. Well-built, feels sturdy and heavy. Takes a little oomph to lift it out of the box and set it on the stand. Set up is about as easy as it comes. I am not a fan of having to use an app to set up a printer, and HP obliges by making set up entirely possible from the front panel. The front panel is a brightly colored 4.3” LCD screen and very responsive to the touch. My main use for the 9135e is as a black and white printer/scanner. My wife is a teacher and is printing out literally hundreds of pages a week, as well as scanning in papers and uploading them to the cloud. The 9135e excels at both. Print quality is excellent, and scan quality with an auto feeder is excellent. I low how there are two trays for paper. My wife often needs to print visual aids on card stock, and having a separate tray that can hold card stock is such a benefit! No more need to swap paper in and out of a tray or accidentally print regular docs on expensive card stock. This is truly a great option to have on a home office printer. Print cost is always something that is interesting to consider. I have a couple of printers that have the large ink tanks on them that can be refilled, and I do get spoiled by the low cost of printing. A replacement black HP 936 cartridge is around $42 and says it should yield 1,450 pages. Math turns out to be around 3 cents a page for black and white. Color of course is a bit more expensive, with the replacement carts (all three) costing around $80 for ~800 pages. That’s around 10 cents a color copy which isn’t too bad…. But could be better. If you are using this printer as a mostly black and white printer, I feel like you can’t go wrong.

I have had this printer for about 2 weeks now, and I like it a lot. Very nice quality prints. I haven't used the scan yet, but I can update this review later to add my comments on that. One thing I have noticed is that if you turn it off and start it up later, it seems to have problem finding the paper in the tray. All I have to do is slide the paper tray out a few inches, then push it back into place, and the printer immediately clears that error message. I didn't get the Instant Ink option, as I probably will not go through that much ink, and also based on some previous reviews I read. But overall, I am very pleased with this printer and would buy it again. I would advise potential buyers to read some of the detailed reviews where people talk about how they set it up. I found it pretty easy to set up and get running. It took maybe an hour to work through everything. Oh, and HP really did some nice thinking on the packaging. I was a little worried about lifting this pretty heavy printer out of the box, but found that HP had already thought of that and the printer was inside a plastic bag that had nice handles, so it was very easy to remove from the box. Thanks to HP's packaging engineers!

Great printer and very fast. Very easy to set up. Good instructions.

Terrible, crappy software. But, it sure prints fast with great print quality. 1.) Terrible setup and installation software. Following the 1-2-3 procedure the WiFi did not work. Downloaded the installation package from HP support. During setup it asked for a printer PIN. After I found that and entered it, the WiFi worked. Why didn't the 1-2-3 installation ask for a PIN. 2.) The sales info said the 9135e can scan to cloud services. Turns out it can't scan to OneDrive personal like my Brother does (only Sharepoint and OneDrivePro). The software to allow scanning from the printer panel is confusing and buggy. 3.) It won't scan multiple pages into 1 pdf file when scanning to a computer folder from the panel. After scanning one page, the display offers to add the next page. But selecting that option does not work. I only get the first page. 4. The WiFi is constantly being dropped. I have to cycle printer power to get it back online. The software for this printer is total crap. Returning the printer. What a pain.

I had to replace my old hp printer. This one is okay, easy enough to setup but not as user friendly.

So far, after a month, I'm pleased with the 9135e. It's fast, relatively quiet, and the print output is good. I don't like the constant reminders for Instant Ink, but that's life now. Moving to the HP Smart concept has reduced the space taken by the old software bundles, but HP Smart can be slow and parts of it not very intuitive. But the printer itself has performed up to expectations.

Works well for standard marketing materials, prints quickly and evenly. The only negative is that it is a rather noisy when printing.

Working as advertised and doing the instant refill program. Very convenient. Not sure about the AI print, because takes longer and seems to sometimes distort picture. Will continue to see if it is a learning curve.

The copier makes nice copies. They are clear and look great in both color and black and white. The HP Smart app is great and easy to use for all functions. The only negative so far has been it's a bit louder than I would like. But for the cost it was worth a little noise.

Item delivered on time, was as described, great customer service. Because there is a "minimum 50 characters," I close in saying the HP - OfficeJet Pro 9135e Wireless etc. has a very noisy warm up cycle.

The setup of the HP OfficeJet Pro 9135e was very smooth. I was up and running successfully printing within 5 minutes. The only issue I have is that it seems a little noisier than past HP printers but not too bothersome. So far I am happy with the printer.

I just installed this printer and it was a difficult process. I spent 2 hours on it and then spent 2 hours with HP Support on the phone. No install instructions were included in the box and the on screen messages referred me to sites online that were not adequate to complete the install. The need to install all sorts of apps was not clear - HP Smart, HP Scan, HP Easy Start. Also no where did it say where to find the password for the printer, which is a critical piece to the installation. The Scan to Computer function was the most difficult one to get working and when it finally did work the quality of the scan was terrible. I will have to process the scanning from the computer since the results using the option directly from the printer to the computer is poor. I have only had it working for one day and it appears to work okay; however, it is much noisier than my previous HP LaserJet printer. I will add that after 2 hours with HP Support a supervisor took over and he was very good, finally determining what needed to be done. HP Support called today to find out if it was working and since I have only had it up for less than a day, I told them I would know more next week. He has scheduled to call back next week to check. I find that to be extraordinary service. I will say "yes" to recommending; however, that could change.

The printer is easy to use. Copies printer clear and defined.

Great printer…easy to install and operate. I like that it has a larger screen. It is quiet and has two paper trays. DID I DAY EASY TO INSTALL!!!!! Great sale

This is my second HP printer I have bought. I use this for my school classroom, very easy to set up and straight forward to use. Quiet when printing and has a great range if you print from another room or your phone, Quality is excellent.

This was an easy set up and the printer works great! When you hit print, it has a little delay before it starts, but if you are printing multiple pages, it prints fast. I like the printer and it has a nice appearence although it may be a little large. The software download was easy and works very well. I had a different brand printer before and it was difficult to use due to the software. Very nice printer!! I am well pleased!!

Easy to set up. Best Buy salesmen are very knowledgeable. I have been purchasing from Best Buy for over thirty years.