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Customer reviews

Rating 4 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    AWFUL replacement for my old Omen laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY good things about my new Omen is the keyboard isn't worn out like my old one is, the ventilation/fan setup is much better than the now rattling one on my old Omen and a white screen is all white... Other than that EVERYTHING is WORSE on the new laptop!!! Much of it is probably related to Windows 11: 1} TINY dialog boxes!!! [bought a magnifying glass to read them as I do NOT want to magnify the entire screen] 2} EVERYTHING takes more effort on my part to achieve what was EASY to do or automatically occurred on my old Windows 10 Omen!!! 3} I do NOT want to do ANYTHING in a cloud but evidently this laptop is trying to FORCE me to use the cloud!!! 4} It is SLOWER than my old Omen!!! There are MANY more things which make me FURIOUS with it [just trying to use it like I used my old Omen] but yesterday; this became PROBLEM ZERO => CAN NOT connect my printer to it!!! I connected my old Omen to it via a cable [NOT wifi!!!] so I do NOT have a WPS pin to allow me to do it as the laptop REQUIRES me to do!!! NO option for simply manually connecting it!!! Will not even 'find' my printer without my non-existent WPN pin!!! Slower, EXTREMELY unwieldy to use... NOT user friendly to ME!!! My sister who actually travels the world teaching computer course said she could write off her Thanksgiving visit due to all the work she did to do the best she could to make my new Omen look and act like my old Omen; she was only semi-successful... Simply reading an article REQUIRES me to use the mouse [in my case thumb ball trackball] to navigate through any article!!! She could not figure out a way so that the way I've used for YEARS [simply using the up/down/left/right arrows to read it] functioned properly!!! SOOO MANY unused unnecessary items [Document saving everything I save/download; NOT to the download folder, which I don't use, but a Folder she named Old F Drive to replicate the function on/in the new Omen or my standalone external hard drive is just one example] I could go on and on about all of the things that annoy me about this new Omen, but I won't... I told her I will probably HATE this laptop more than I HATE my car [ripped off on the sale, wrong color, 1st & reverse too easy to mix up, etc. but it is all paid for]... I was right!!! Yesterday I used more of my first language [I told them English is my second language... Profanity is my first] trying in VAIN to get my new Omen to print out something; thankfully my old Omen functioned [and evidently will NEED to continue to do so] to print it out... I've made some bad purchases in my 70 years... This is probably the WORST!!! But like my car, I'm stuck with it....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for Christmas. I couldn’t be more happy with the performance and screen size of this laptop. It’s primarily used for running multiple programs at once and there is no lag or issues. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, It meets all my needs for the graphics for my Silhouette and Hatch Embroidery progams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Can't wait to buy another one for Christmas

    I would recommend this to a friend
  • Customer reviews from hp.com

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  • Customer reviews from hp.com

    User rating, 4.3 out of 5 stars with 9 reviews on hp.com.

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