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Customer Ratings & Reviews

Your price for this item is $1,949.99
The comparable value price is $2,039.99

Customer reviews

Rating 4.6 out of 5 stars with 126 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-126 of 126 reviews
  • Rated 5 out of 5 stars

    Powerful Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful computer with 2 usb ports and 2 type c ports and hdmi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. Less performance than other laptops with the same specs but for the price it's decent.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for portable power, love the lights and plays amazing with games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for about 9 months, 7 of which the computer has not been functional. It has been out for repair under warranty twice for a total of 4 months. I sent it out since the "e" key and touchpad stopped working. When I received it back, they said they fixed it, and upon return to Geek Squad, I confirmed that neither still worked correctly. Then I sent it out again just to wait 2 months for them to try to fix it, and to again get it back not repaired. I just sent it out a 3rd time. The hinge also makes a noise every time it is opened and closed, and part of the plastic near the hinge hangs off a little bit. Horrible quality control for a "premium" laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a better laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this laptop is overpriced, the performance was not the expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hot on the right side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is heating up right side below the keyboard where we rest the palm when typing. This is during basic work like browser and word applications.

    No, I would not recommend this to a friend