Customer Ratings & Reviews

The new HP Gen AI laptop truly lives up to the hype. Powered by cutting-edge AI capabilities and optimized hardware, it handles context-aware tasks with exceptional speed and accuracy. Whether you're generating text, analyzing data, or running multimodal AI apps, the performance is incredibly smooth and responsive. The integration of dedicated AI accelerators (like NPUs) ensures that on-device tasks like summarization, code generation, and creative writing run seamlessly without cloud lag. Battery life is surprisingly strong despite the power-packed features, and the thermal performance remains cool under pressure.

Got this laptop to be able to work from home, but it does so much more. I've worked on it, created tattoos, streamed movies, played games online with my bf while he's out of town working, the works. Battery life is great, doesn't really get too warm unless I'm doing a lot on it while it's charging. Nice large screen. Great laptop for the price

I really like this product. I purchased this OmniBook soley for my work, and it has been a great investment. The camera and audio are good, it is quick, and I really like the touch-screen. My only critiques are the keys and num-pad. It's purely a personal thing, but the number keys at the top are definitely not optimal for my work. And I can't pinpoint it, but typing just feels weird. I think its the size of the keys (which are comparatively large). Either way, these are personal preferences and I'm sure I will adjust with more time. Great investment.

This computer has made life so much easier than it was while using the old one. Here is a computer that does everything that a laptop should. It boots up quickly, has a touchscreen and connects quickly to the internet. The staff at BB also helped to get everything set up perfectly. Thank you.

I couldnt be happier with my purchase. Serves as both a laptop and tablet. Has all the latest technology needed for modern use such as Copilot which is a very user friendly built in AI system (first time user). Device seems well built and of good quality. The process responds quickly. Would definitely recommend for school or work.

When I purchased this laptop, I did not realize it "flips" into a tablet style device. The screen adjusts to the way you are holding it like a phone. You can write or draw with a stylus in certain programs. Very versatile. Battery life is very good so far.

I purchased this for my youngest daughter, replacing her college laptop, and it works very well. The screen is large, clear, and the processing allows her to work her college and personal applications without delay.

The HP Omnibook X flip 2 in 1 was a great purchase! I looked at less expensive models but decided the Omnibook was worth the higher price. It is so much faster compared with my old HP laptop with a hard drive. As part of the setup process it loaded most of my files without worry. I highly recommend this laptop!

I've only had this laptop for a few days, but so far it has been great. Quick boot-up and opening of apps. Doesn't come with a lot of bloatware. Like the large keys on the keyboard. Really like the built-in shutter cover for the camera. Speakers sound great. Display looks awesome without changing any settings.

Great sale price on this awesome laptop. It is very fast and the battery lasts all day. It was brought to my attention by a Best Buy employee and I ended up buying it that day. So glad I did.

I recently purchased the flip x laptop and have been thoroughly impressed with its performance and, especially, its versatile design. This laptop successfully bridges the gap between a high-performing work machine and a flexible, portable tablet. ​The Flip Feature: A Game Changer ​The standout feature is undoubtedly the 360^ circ hinge. The ability to effortlessly transition between Laptop Mode, Tent Mode (perfect for watching videos on a plane or small desk), and Tablet Mode has significantly enhanced my workflow and entertainment. The hinge feels sturdy and well-engineered, giving me confidence that it will stand up to frequent use. In Tablet Mode, the touchscreen is responsive and accurate, making it great for light browsing and media consumption. ​Performance: Snappy and Reliable ​In terms of raw power, this laptop is a beast. Powered by a AMD Ryzen 5 Ai processor and 16GG of RAM, multitasking is a breeze. I've been running demanding applications like Photoshop and a dozen Chrome tabs / large spreadsheets and video conferencing simultaneously without any noticeable slowdowns or stuttering. ​Speed: Boot-up is nearly instantaneous thanks to the SSD storage. ​Graphics: [Optional - only if relevant] The integrated/dedicated graphics light gaming / high-resolution video editing surprisingly well. ​Design & Build Quality ​The overall aesthetic is sleek and modern. The chassis feels premium to the touch, and the weight is manageable for a flip-style device. The Full HD / 4K display is bright and the colors are vibrant, though I would perhaps wish for slightly thinner bezels / a little more brightness when working outdoors. ​Minor Drawbacks ​No device is perfect, and I have a couple of minor gripes: ​Battery Life: While good, it's not phenomenal. Under heavy load, I get about 5-6 hours before needing a charger. ​Port Selection: I sometimes miss having a dedicated Ethernet port / full-size SD card slot. However, the USB-C / Thunderbolt] ports offer great connectivity with a dock. ​The Verdict ​The FLIP X 2 in 1 delivers on its promise of combining excellent performance with unmatched flexibility. If you're looking for a powerful machine that can easily adapt to different scenarios—from a serious work laptop to a relaxed tablet for movie night—this is an outstanding choice. Highly recommended for students, professionals, and anyone who values versatility.

This new HP laptop is a game-changer, It's so fast and intuitive to use, The interface is really user-friendly, Touchpad is incredibly responsive and the whole machine is so fast.

I do like it. It is faster then previous laptops I have had. It is nice looking and does double as a tablet if you fold it back. However, it is VERY heavy. I am disappointed in the weight. Were it have not been on sale; it would have been returned!

The look is great and its is very light to take anywhere. The flip of the laptop is just another addition to the comfort of this laptop. The speed is great for editing a video.

This computer is awesome! It has a large bisibility screen display, it has touchscreen, and it has a great software. It can handle basically anything!

So far i love this computer. Fast, quiet, works great. A little on the heavy side compared to previous laptop, but otherwise i would definitely recommend.

Great laptop for students, like the convenience of laptop and tablet in one , powerful enough for most task , beautiful display, backlit keyboard

It’s great. Its everything I was looking for in a school laptop it folds, has touch screen, and runs very smooth

Overall it's very good. 2 very little things that might not matter to everyone. 1. it's a bit heavier than my last laptop. 2. no number keypad, which I can learn to live without. I do love the flip option!!! It's my 1st on that can do that! The price I paid for what I got was phenomenal! Thanks Best Buy!!

I love my new laptop It is so fast and easy to use. I am 80 years old and the functions I need are way above what I expected. I don't know why I waited so long to purchase a new laptop I do a lot of quilting on line, and genealogy among many other things Thank you Best Buy for all your help in helping me choose the right laptop for my needs. word perfect is so helpful and all the other programs I purchased.