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Customer Ratings & Reviews

Your price for this item is $689.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1078 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,078 reviews
  • Rated 4 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for schoolwork, very smooth, and can use like a tablet or iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Specifications, Powerful, Reliable, Sharp Display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but can't turn sound up or down. Love the keyboard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed blessing sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast sale but we could have given the computers to Geek squad that evening rather than having to come back the next day to drop them off for programming. The Geek Squad never advised when they were done with programming and I called and left phone numbers twice and they were never returned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received but charger was not included in the parcel . Mentioned excellent condition but item was not complete

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great and easy to use monitor is just the right size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, support and services setting it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and price good for the reason purchased. School laptop to work on home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Did need to upgrade.Service was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to use. My son uses for college and so far he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Omnibook Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the sleek style and versatility of this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. .. and customer service. Recommend again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a computer I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish their was a number pad on the side otherwise I guess it’s decent

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband who started school, pretty good so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a screen flickering when watching videos and playing online games

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    copilot activation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little confusing at first so many new items to consider

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, it has all the features and functionality that I need, great value as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. On line sales messed up Appts that caused a lot of waste of my time. Geek squad did get everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very big screen colorful fast. keep plugged in ready to go

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I guess it’s ok, time will tell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school specifically and it was working fine. But 1 day the touchscreen stopped working, googled, called Best Buy, and then hp…was on hold for 30+ minutes and out of no where the touch screen started working again. I didn’t have this laptop for more than a month, so I’m hoping this issue doesn’t pop up again because I had homework to do and the screen not working made the assignments longer than it should have and it was completely frustrating…

    I would recommend this to a friend
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