Customer Ratings & Reviews

I bought this to replace my windows 10. Boot up and shut down times much faster. Transferring of files was much easier and quicker than I remember from last time.

I am techie illiterate and this desktop is a great match!

Seems to work much better than the cpu we replaced

Great desktop for the price. The quality and speed are great!

This is a great computer, gets the job done and at a great price!

Very nice computer. Quick and easy to use, ease of adding my files from previous computer was amazing.

keeps losing display #2 after update reboot. Have to reset from display settings

Got it for Christmas 2025. It is the end of March now. I completely locks up about once a month and has to have a hard reboot.

I had a Dell Tower that was working fine for my purposes. However, I learned that it could not run Windows 11. Had some good experience with HP in the past. The time for computer start-up is greatly improved.

Overall, works fine except when playing multi-player games. Crashes/disconnects a lot during those games even after Geek Squad looked at it.

Very satisfied with this upgrade; it fulfills all my requirements. Thanks Best Buy!

Not as fast as I thought it would be. Much smaller than I thought so it doesn't take up as much room.

Great Deal! Price was right especially with the Great specs. Setup was easy. Tempted to buy another for my environment

I love this unit and as soon as I can get the Geek squad to correct the job they did transferring my programs and documents from my old computer to my new one it will be good.....they put most of my old documents in code that I can't open

Got very good help with my purchase. Thank yall very much.

My wife loves this computer. And so do I, it was easy to setup and use. It works well with my new printers, and other devices. Small footprint that fits well in my sewing room.

This HP doesn't come with the superior Windows 10 OS - instead it is installed with the jumbled Windows 11 OS; is that why it can't make up its mind whether it's in Sleep mode or in Hibernate? When it's wakened from Sleep mode it will claim to be unconnected to the internet - even though it is connected! - and then it must be restarted so it can convince itself that it definitely is connected ... restarts are continually needed - what a drag! And even though its settings are set properly to open with the previous session, sometimes it does and sometimes it doesn't, or instead sometimes there's a Restore Pages button or sometimes not. And also, unlike our older hard-drive computer with Windows 10 that turns the power light off in hibernate mode, this digital-drive computer with Windows 11 always keeps the power light on and can never turn off unless it's completely shut down - thus the current must always stay on even in sleep/hibernate and the light stays on, wearing the machine out in less time so that it's destined to fail sooner so that it must be replaced sooner - so that ultimately the customer will be parted from his or her money sooner, to replace it with a new computer - again!.

Great product, great service, easy to use, we love it.

Great PC for my needs. Fast and easy to use at a good price. Would recommend for normal computer use. I am NOT a gamer so I cannot comment on that.

Works okay - costs too much. Disappointed that there was no disc drive. Have to have all our photos transferred now. On personal side - asks way too many questions.