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Customer Ratings & Reviews

Your price for this item is $309.99
The comparable value price is $449.89

Customer reviews

Rating 4.2 out of 5 stars with 645 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.1 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 645 reviews
  • Rated 2 out of 5 stars

    Hoping for Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than our last printer but definitely louder and more difficult to set up. The printer often loses the WIFI signal

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has not maintained a reliable wireless connection and that it’s loud when printing. I can easily understand why these two issues would add up to a tremendous frustration. I want to help you remedy these problems, so I’ll provide some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      Next, I'll explain one factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.

      If the connectivity problem remains, or you believe the noise issue deserves further investigation, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Printer and now I spend way less for ink they need to make one like this for taxing as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP smart Tank 7301 Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this printer again. It has too many problems for the average user to deal with. It is very difficult to install and after about two weeks the Wi-Fi quit and I had to call HP support to get it installed again. This took almost three hours to get it working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the cost. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife’s laptop. Cause she needs to print a lot of things for work! So far it seems to hold up and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, scanner, and fax. Hope for many years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We like not having to change ink cartridges so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Appreciated the conversation with the sales associate in store explaining the ink savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to test how it worked, and it exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great small office printer/scanner. I would recommend this to small office owners everywhere.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t review what would never connect…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to connect to my home wifi. And the HP app is no help whatsoever. Bought another brand printer and had it set up In 10 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp smart tank paper tray broke for no apparent reason. Still trying to locate a paper tray. Only had the printer 3 weeks. Now I have printer I can’t use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost to value makes this an excellent choice - I would highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible printer. hard to print from wire less device at first. after 2 yrs cant print at all. now i can't even print from wired device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go 7301

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to computer and internet. Not very easy to use and print quality is not the best

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new set up bought computer and printer. Really are enjoying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works quietly and smoothly. It’s a great alll in one printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Higher volume printing with great features such as auto scanning

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy camper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still unable to make a copy using the printer. Printer buttons lights are not on and when I press copy nothing happens. I'm returning your printer back to BestBuy and never buy HP product again. I used to be HP consumer long time ago, but now with this experience, I'm back to Epson. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Setup was easier than expected. Ink fill is so simple.

    I would recommend this to a friend
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