Customer Ratings & Reviews

Printers good and stylish but easy easy replenish messed up

Does not sync very well. Disappointing but yet very functional and stylish

not a bad printer just always going off line and you have to take the printer off your device and add it again, ive had to spend more times with HP customer service to have them remote fix it then what its worth .

Very very cheap product than can easy do what is nedded for.

This is without a doubt the worst printer I have owned in over 25 years of personal computing. It has no provisions for a wired connection, so if it loses the ability to connect to WiFi networks (which in our case, took less than a year), you're left with a $150 paperweight. HP support is worthless, and will give you the same runaround ("download our App! Go to 123.hp.com!" Pro Tip - the app locks up at the first step of printer setup, and you have to force-quit the application). HP refuses to provide actual product support until your warranty runs out, at which point you can move on to a different brand that is actually worth a lick of salt. Oh, and the ink cartridges are insanely expensive and they run out almost instantly.

When I can get it to work it's great. More often than not it has lost it's wifi connection. I have to uninstall and reinstall the app, it actual stinks. I didn't use it enough in the 1st 90 days to know it was awful otherwise I would have returned it.

Not possible to automatically double side print.. what a joke! Seriously? It's 2022 Not worth the price tag at all. Who in their right mind wants to manually double side print!? MADNESS!

I have used HP Printers for years and have been happy with the older printers. My printing needs changed so I opted for a smaller printer to use and I signed up for the HP Instant Ink program. Initially, the printer worked fine and printed pictures and standard documents well. However, a few weeks later when I attempted to print documents, the documents were faded and not legible. This necessitated printing multiple pages in order to get clear documents. Since I am on the HP Instant Ink Program, having to print multiple pages to finally get a clear print is detrimental to my monthly page allotment. I would not recommend this printer due to the cartridge issues.

Mine was defective, it printed but the printing wasn't clear and offset every other line. I ended up having to return it after extensive troubleshooting, and the process to unregister from the instant ink program was needlessly stressful. There is no way to do it online. I waited on hold for an hour before returning the ink shipment to sender. I don't doubt that they aren't all lemons, but don't register for the instant ink until you're sure your unit arrives in good condition.

First let me say, I love this printer for my living room. It is fast, quiet, small enough to fit in and so far after a few months dependable. So what is there that I don't like, well I had no idea how much I would miss that it can't print on both sides of a piece of paper or that I couldn't copy and print. I really am going to miss it, but after eight months, I find that I need those features. I can't keep feeling guilty that I am wasting paper or making it hard to flip through my notebook when there are two pages to turn instead of one. I find it very inconvenient to stop what I am doing to go turn over the paper and then print to the other side. I didn't realize at the time that it would print on only one side so my mistake,,, but a big one.

It glitches out if there's no paper in the tray, and stays glitched out for several minutes after restocking paper. It also takes several minutes after powering on to show up on bluetooth. It ran out of ink after maybe 40 pages, then after changing ink cartridges required a full reconfiguration to be usable again. The app is terrible and troubleshooting instructions are worthless. I didn't realize all the ways you could screw up a printer, thanks for showing me, HP.

Absolutely the worst printer I have ever boughten. The first one I purchased worked for about a week of light printing, and then the paper feeder stopped working. So the print thought that it was printing even though it wasn't grabbing paper. I returned that one and ordered a new one thinking it was just a defective unit. Nope. Same issue has now occurred with the new porudct. Except I'm outside of the return/exchange policy, so it's lucky I purchased the protection plan.

Prints well but is not a 3 in 1 because it does not copy or fax as faxed. I wasted my money on both the printer and the ink, and now must buy a 3 in 1.

Cartridges you get with this printer will be enough for just a few pages which you will all spend while trying to calibrate this peace of garbage. But what they will not tell you that "Easy Replenish" is a sham. They don't have cartridges for that model and will feed you BS how the order almost finished and will be delivered any day now. Right until 30 days when you can still return this garbage are up and you still didn't get a chance to even try it.

Cute and small. Listed as 3 in 1 but is basically JUST A printer. The rest is done through an app. Any other app can do that.

The scan function is poor. You take a picture of the document with your phone and the printer will print this out. I have a hard time even calling that a scan.

the printer stopped working after 5 months and they had to send me a refurbished. it does not scan and the app to print is terrible.

Too difficult to sync with phone, any interruption in WiFi means it has to be reconnected. Definitely not user friendly

The company provides a free trial and without further warning begin charging your account, despite using the ink that came originally with the printer. For some the subscription is worth the price. For most others, it’s just another meaningless deduction from your monthly income. The advertise free photo prints, but the quality is horrible. Your better off buying a quality brother printer than this gimmick.

I wanted to love this printer but unfortunately we couldn't get it to maintain its connection to our network longer than a few days at a time. After spending dozens of hours trying to resolve the issues I finally gave up and we will be replacing this with a different printer. Sadly best buys return policy doesn't allow for us to even exchange it for a different printer.