Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The text on the image reads "ARVP H Hype."
  • 000-00907-2000 HPR CAK H662
  • The text on the image reads "ARYPU CRY HYP HP HNPEP." However, it is not possible to group or correct this text without knowing the context or purpose of the image.
  • The text on the image reads: "BATTERY CORDEFFE S N - CHINA - - - - Adia Ce 12 98594 P MADE 90995 RCA a -T CP 200999."
  • The text on the image reads: "G-RIDE 36 T VOL ACUST BA BATTERY 34 ATTERY M IH." This text is likely a description of the bike's features or specifications.
  • The text on the image reads "Hyper".
  • ON/OFF L H LOW MED HIGH MODE 790
  • RevoShift 6 SPEED EnsyGear Changing Shift
  • RevoShift O-DEO LU INDEX SIS
  • The text on the image reads "SOF38V2612 2106C2302 SHIMANO es HYPER F." This text is likely related to the bike's brand, model, or specifications.
  • Alt View 18. Hyper - 26" Mountain Electric Bike eBike 20mph Speed & 20 Mile Operating Range - Class 1 Pedal Assist - UL Approved & Certified - Blue.
  • The text on the image reads "SOOA JJSH 55533 29993."
  • Alt View 20. Hyper - 26" Mountain Electric Bike eBike 20mph Speed & 20 Mile Operating Range - Class 1 Pedal Assist - UL Approved & Certified - Blue.
  • The man is riding a bicycle on a path through the woods. He is wearing a helmet for safety and is focused on the road ahead. The bicycle has a blue frame and is equipped with a basket for carrying items. The man is also wearing a gray shirt and black shorts while riding.
  • Buying Guide: Hyper 26 Mountain Bike video 1 minutes 28 seconds

Hyper - 26" Mountain Electric Bike eBike 20mph Speed & 20 Mile Operating Range - Class 1 Pedal Assist - UL Approved & Certified - Blue

Model:
BBY-E26-3600
SKU:
6593939
Highly rated by customers for:
Your price for this item is $699.99
The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 58 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention the affordability of the 26" Mountain Electric Bike, describing it as an "amazing value" and a "good value for the price." The ease of assembly is also highlighted, with customers appreciating that the bike arrives mostly pre-assembled and requires minimal effort to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-58 of 58 reviews
  • Pros mentioned:
    Speed

    Very sturdy and affordable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bike great speed even for my weight I weigh 300 and still goes pretty fast

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Amanda, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • What's a title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Problem with a Bolt frozen on the axel and missing a part. called Hyper and sent pictures and discussed the problem. They said they would review and get back but it's been 4 days and heard nothing.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Battery life

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4min/mile, up to 3hr of battery usage and overall a great bike

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Chen, Thank you so much for the 5 star review and feedback on the Hyper Mountain bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Barely a decent normal bike. No throttle.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is just cheap all around. When the bike arrived the front brakes didn't work but i wasn't going to worry about it because tou dont really need them fine whatever. The reason I just had to return the bike was after I inflated the rear tire the tube exploded and no I didnt add too much air. You get what you pay for but this bike definitely wouldn't be worth the original price considering what you can buy for the same price. I honestly would have kept the bike if it was in perfect condition because I just wanted an entry level bike to see if I like the hobby. Also it doesn't have a throttle which kind of defeated the purpose of buying an ebike in the first place.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • The service was awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome so is the bike everything’s good?

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and products sold in best buy Dadeland

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Bike broke

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike broke in under 4 months. Very disappointed with it.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, really sorry to hear that you are having a problem with the Hyper Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • A very beautful Christmas present.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and excellent craftsmanship will allow me to use this bike for along time. I need this exercise to strengthen my heart.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Rich, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • This is an average bike

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bicycle is ok. You need to keep peddling in order for the motor to keep going.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Birthday and Xmas present to myself

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy to ride with hubby and doing everything to exercise.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Cons mentioned:
    Seat comfort

    Had to pay $90 to return it back that is not fair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is horrible for 2025 and the seat is uncomfortable thumbs down

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Marco, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • quit working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it stop working less than a month and best buy geek squad warranty doesn’t accept it

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Nell, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Not worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With in a couple of weeks of daily use the pedal assist stopped working

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Michael, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Returned because of manufacture defect.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front tire had a manufacture defect. A spoke poked through the tire. I replaced the inner tube and it happened again. I returned it. Don’t buy it.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Todd, really sorry to hear that you are having a problem with the Hyper Electric Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Terrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service.........................

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Tony, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Pedal assist

    Ebike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing i have bought.it goes at a good steady ace pedal assist is great. For going up hills it climbs up the jill so easily u dont get. Tired i ride it all over im thinking on buying a pair for grandson and granddaughters for going to school itts s very good investment

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product, little light weight compared to other brands. I am enjoying it

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Goutham, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Poor quality and customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this bike for my son for less than 3 weeks ago. Does not have a functional front suspension as shown in the pictures. Looses electric assist on bumpy terrain. Chain keeps falling off. No adjustment available. Come to find out return period was for only 2 weeks. Have not been able to get through to customer service or a reply regarding issues with the bike. It's a joke.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi John, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

Page 3, Showing 41-58 of 58 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.