Customer Ratings & Reviews

I was given the HyperX - Cloud Jet Dual Wireless Gaming Headset in return for an honest review. The unboxing was uneventful. There were no surprises. In the box is a charging cable (USB-A to USB-C), a USB WiFi dongle, and a nice bag containing the headset and a small booklet of instructions in many different languages. It's called a "Dual" headset because it allows connections using the USB WiFi dongle as well as Bluetooth 5.3. I set it up on a Windows 11 PC using WiFi and the dongle. Setup was easy and there were no surprises. The ear pieces with their 40mm drivers are large and well padded. The controls on the headset (volume, on/off, bluetooth/wifi) are simple and quite tactile. After charging it for a few hours (full charge is estimated to take 4.5 hours if fully discharged), it was time to try it out. Note: the battery life is said to be 20 hours. I wasn't able to measure that. The sound is reasonable for a single driver/side. The frequency response is said to be 20hz - 20 khz, but the total harmonic distortion is 2% which is quite high. I found the sound reasonable pleasing to my old ears, but those with better hearing would be better judges of that. The mike is muted until it is pulled all the way down into position. The mike sound seems quite natural. My big issue with the headset is the lack of adjustability. The comfort band can be adjusted slightly, but I wasn't able to find a position that was comfortable to my ears. That and the lack of XBox support (though it does support most other devices) was a problem for me. I suppose it's fine as an inexpensive entry level gaming headset, but for long term use, I'd want something a bit more comfortable with better specs.

Absolutely the worst headset from HyperX. If I could have rated this a zero I would have. I have much experience with gaming headsets including owning/using almost every model released by HyperX, and this review will only focus on the build quality, as I am a firm believer that if a headset is not comfortable, than it's coming right off. The two areas to focus on is the flip-to-mute mic., and the suspension headband. First, the suspension headband is NOT adjustable to make it smaller, and this is because there is no way to adjust the slots to go downwards, only upwards by one to make it bigger, but for the downward position, it's not possible, so that in itself was a huge deal breaker. Now for the microphone, there is no tension when in the upright position, meaning it is sooo loose that with any little movement, the arm will fall down. They should have made the swivel mechanism more tighter. What an absolute bummer.