Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 903 reviews
Rated 5 out of 5 stars
Geek Squad is Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were there every step of the way to address any questions. LOVE BEST BUY
I would recommend this to a friend
Rated 4 out of 5 stars
Good installation
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents performed their task to my expectations
I would recommend this to a friend
Rated 5 out of 5 stars
always a good option
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This reviewer received promo considerations or sweepstakes entry for writing a review.
havent had a reason to use it as of yet, so i cant say how good or bad it worked
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good deal comes with a lot of products in this case apple airpods very helpful!!
I would recommend this to a friend
Rated 5 out of 5 stars
I need help now
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The people at B.B. have never failed me!!! These youngsters are great!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Great service. Solved my problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Assistant manager worked diligently to solve my phone set up issue.
I would recommend this to a friend
Rated 3 out of 5 stars
Well, it's the thought that count.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Well, here we are. This was one of those bundled item that came with the Apple Watch I brought. It does give you the peace of mind if you need help with set-up and what not.
Being the type that like to explore around tech, new tech/gadgets, is what I like to do. So I had no use for this.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product to own!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service, very professional, arrived even before the proposed time.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good service highly satisfied with service and knowledge of the products.
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recommended . This a great product. I like it . Service an quality is perfect
I would recommend this to a friend
Rated 4 out of 5 stars
Helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When needed, they are accessible and helpful for their customers.
I would recommend this to a friend
Rated 4 out of 5 stars
Good knowledge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good knowledge of products especially product I bought
I would recommend this to a friend
Rated 5 out of 5 stars
Apple Watch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They have a good service ond the pick up at store i recommended this store
I would recommend this to a friend
Rated 5 out of 5 stars
Always helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The employees are very help all the time, anytime I've had an issue they help!
I would recommend this to a friend
Rated 5 out of 5 stars
Good to know they were there
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't need to use the geek squad service, but good to know it was available.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had problems with projector and got things working thanks Best Buy
I would recommend this to a friend
Rated 5 out of 5 stars
Nice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very friendly people, they are always up to help you and solve your problems
I would recommend this to a friend
Rated 4 out of 5 stars
great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
its great buying something and knowing you can get instant support
I would recommend this to a friend
Rated 5 out of 5 stars
Great Customer Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Helped me sync my Apple watch to my phone. Amazing skill, fast, and personable.
I would recommend this to a friend
Rated 5 out of 5 stars
Appreciate being personal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Helped expedite the setup process and getting me into my new phone quickly.
