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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 903 reviews
  • Rated 5 out of 5 stars

    Nice best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful for beginner or old people who does ot know texhnology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service, knowledge, and personality by those at my store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to make sure everything for my new camera was set as it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best buy support give me additional confidence when things may break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great group of people always there to help no matter what question I have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you with setting up your device, mine came for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the small size, I can do everything with one hand. Power of a iPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect this for free! I didn't need it but I am sure someone will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound quality is astounding and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a really good gadget for the school and work, really easy and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very comforting to know that Best Buy had my back if we needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful setting up my wife's watch and showing her all of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working without any issues, good purchase for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and lots of helpful tips on setup on my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the BestBuy I go to, GeekSquad people are nice and know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but well-made and consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth almost never drops. They don't fall out of my ears at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,very helpful. Would recommend,definitely useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never use it, i don't know how to judge it. sorry for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there and ready to assist! Highly recommended with each purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad with amazing support as always. Assisted with setup of my item.

    I would recommend this to a friend
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