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  • Front. Geek Squad® - In-Store Setup and Advice by Geek Squad®.

In-Store Setup and Advice by Geek Squad®

SKU:
4535200
See Details

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 903 reviews
  • Pros mentioned:
    Helpful

    Great customer service and they know their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and always on time extremely personable and have a tremendous amount of product knowledge

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Watch is more fragile than an infant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome, watch is already broken. The service was awesome, product is not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Helpful

    Good Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knows what they're doing and are always willing to help you with any questions!

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very helpful. Friendly and courteous. Will definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Notebook 7 laptop from Samsung. The set up was made really easy and the walk through helped.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the geek squad services they offer at Best Buy. They are so knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Great help!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad help is the best if it wasn't for you guys I would be lost with all this new technology!

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always comes through, even though I didn't use them this time - they're a helpful lot.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my daughter a apple laptop and the geek squad helped her set it up and showed her how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional and friendly. I would recommend them to install any electronic in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Friendly, Helpful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store Geek Squad service has been very helpful reviewing the product and answering questions.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Knowledgeable and pleasant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provider of service was helpful and courteous. Patient with determining first camera was defective.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped me set up my macbook was very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys. They really try hard to be helpful and make sure all the questions have been answered.

    I would recommend this to a friend

  • Fast and Friendly Service... but that red sticker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picking up from Best Buy for my online purchase is generally quick and painless. Just show up with driver's license... bam! done! No complaints about the service... If I were nit-picking, I'd say that giant red sticker they put on every pick-up item sometimes doesn't peel off cleanly and looks awful if you're giving the item as a gift. Best Buy, please find a different way to mark pick-up items!

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was very knowledgeable and very helpful. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Easy set up and get straight forward. Does a lot t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and get straight forward. Does a lot to make you want to be more active

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Wow they really made it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a step by step on how to use my watch. They were really helpful

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Thanks for the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad a few times and they have always helped my issues.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad staff is very helpful and knowledgeable about the items they sell.

    I would recommend this to a friend
Page 4, Showing 61-80 of 903 reviews
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