Customer Ratings & Reviews

First upright freezer we have purchased. absolutely love it.kind of a where have you been all my life.so much easier to use than a traditional deep freeze

I bought this freezer to replace a Insignia freezer that didn’t function properly. It took a week for it to be delivered but I received it within their delivery window. The freezer got cold within two hours and is now keeping my food frozen.

We absolutely love this freezer/refrigerator. The crew that came to install it in our garage were courteous and very knowledgeable. This holds a lot and we love the storage on the door for bagged items. When we run low on freezer items we will turn it back into a fridge during the holidays for all the extra guests. Easy push of the button on the front of the door for conversion. Highly, highly recommend!

I love the freezer. The drawer and shelves allow me to separate everything I have in there. The temperature control on the door lets me set the temp inside. I also like the it beeps when you open and close the door. It’ll also beep if you leave it open to remind you to close it. The stainless steel door allows me to write on it with white board markers to keep track of what is inside. Best decision to buy this freezer!

Loved the easiness of how the whole transaction took place, whether it was the online purchasing, or the delivery process precision and timing all was excellent, the product was exactly as described

This unit is freeze or fridge only. Which works for us as we have a deep freezer. Is has no water dispensing capabilities, which is wonderful since that is the first thing to break on any fridge. It makes a beeping noise when it opens and a dinging if opened for too long.

This is a great freezer. The shelves are spacious. The temperature is consistent.

Love the fact that it can be either a refrigerator or freezer for what ever your need is. Thermostat is on the door so you do not have to open to adjust settings. It's also spacious

I purchased two of these for my garage. One as a refrigerator and one as a freezer. We are 6 months in and overall the units are really nice. They maintain their temps and have a fair amount of storage space. The 3-star rating is for the quality of the units. I have had issues with the handles on both units. One, I was able to remedy myself. The other, the handle completely broke off. I contacted Insignia and was told this is a wear and tear issue and that it is not covered by the warranty. Really? After less than 6 months of use, it’s going to break. So, overall, the unit is good but don’t expect help from the manufacturer if you have an issue.

I purchased to use as a basement freezer and have had no issues at all

Haven't had any problems with it and I bought it almost a month ago. The only downside is how hard it is to open it, and I understand it's because its brand new, but it is a little annoying I need both hands to force it to open. Overall, does the job of keeping everything nice and frozen.

This freezer does an amazing job — everything stays cold and frozen solid, just like Elsa planned it. ❄️ I never have to worry about my food thawing out; it’s like living in Arendelle year-round. The only small issue is the handle — if you don’t tighten it really well with the Allen wrench, it might pop off faster than Olaf in summer. Still, I love this freezer, and I’d happily “let it go” and buy it again.

Love this fridge! It can convert from full size refrigerator only to full size freezer only, which would be very handy sometimes, but we only need a full size fridge with no freezer, so this is perfect in every way! It cannot "accidently" get switched over to freezer (which I was concerned about with small hands and curious fingers!) it is very intentional with the the button lock and always visible display telling you what it is set on. I love having an entire refrigerator without having to share part of it with a freezer!

We bought this freezer October of 2023. We thought we would be switching back and forth with the refrigerator and freezer options. We have used it as a feeezer all but twice. It works so good with the -11 below zero it is our preferred deep freeze. We love it and will always have one from now on.

This freezer has been a fantastic addition to our garage. It can operate as both a fridge or a freezer and has consistently maintained the appropriate temperature without any hassle. It took less than 10 minutes to setup and the quick freeze option worked like a charm. The LED display and external controls make controlling the temp super easy. Overall this has been a huge upgrade for our family and we couldn’t be more pleased.

I can’t even begin to describe how amazing this freezer was! I love it! It holds so much! We got this for meat storage and I love it. Now we can see everything we have without having to dig through our chest freezer.

We ordered two of these--on is used as a refrigerator and the other as a freezer. They give us all the extra refrigerator and freezer space that we need after shopping in bulk. Great price for the amount of cubic feet that we are gaining. The only negative is that the door is not reversible.

Excellent freezer/fridge. It can be used as either or. We use it as an upright freezer in our garage. Love it way better than our previous deep freezer. I have no complaints about it. We love it.

Was unsure if it would be big enough. But it was. Sealed really good. Had the power off for a few days. The only a few things thawed a little. Some dread on door as well as ice cream. That was all. Meat was still frozen & pre made dishes. I can also use it as a extra refrigerator it I need one. ( Like all the food for holidays)

This is a great freezer/refrigerator! We own the same brand chest freezer, so we knew the quality would be really good. We are very satisfied with the price too. I also like the fact that it can be a huge refrigerator. It’s not something that I’m probably going to use, but it’s a nice option. It has more than enough room for all of my food. I would definitely recommend this product.