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Customer Ratings & Reviews

$699.99
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Comp. Value: $999.99
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Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,232 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very difficult to open. Which is a great thing. That means the seal is perfect. Very large to hold all my frozen goods.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from chest freezer to this upright freezer. Best decision ever! Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ronqwaters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this freezer a couple of months, but it seems nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger and taller than i thought. Very huge and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Freezer is just what we needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that this freezer can be converted to a refrigerator. The lady and main chef in the house loves it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Allow me first to thank you for taking the time to share your feedback about our Convertible Freezer/ Refrigerator. We are really glad to read that you like them, and believe us that your comments will help us to deliver you a premium quality in our products. Please feel free to contact us at anytime, and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made! The best part is that you can utilize it as an extra refrigerator or freezer. It has plenty of space. You will not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convertible feature - works great for our catering business. Only draw back is the shelves - I wish there were a couple more with spacing options. The current shelves are fixed but can be removed - however there are no additional spacing options.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HUGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our freezer was delivered I couldn’t believe just how big it actually was. We are so happy with our purchase and would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Size And Works :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use as a Freezer. Works perfectly and has a lot of room for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these. One to use as a freezer and one to use as a fridge. They were delivered on 12/19/2024. One of the just stopped working on 1/13/2025. The freezer is working great!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that one of your units is performing well as a freezer. However, we sincerely apologize for the inconvenience you've experienced with the other unit that has stopped working.

      We take product reliability seriously, and your experience is important to us. Please reach out to our customer service team or visit our website for assistance with troubleshooting the issue or exploring warranty options for your malfunctioning unit. We want to ensure that you have a fully functional appliance that meets your needs.

      Thank you for choosing Insignia, and we appreciate your understanding as we work to resolve this matter. BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    My Favorite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator/ freezer. I love the fact that it can be a refrigerator or a freezer. It was definitely worth the price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer/

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Extra freezer for storage great delivery and set up crew. Been trouble free since install.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. We have bought 2 of these and they have been a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Refrigerator Freezer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge! I like that it works both as a fridge and freezer. We will see how long it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Insignia freezer/refrigerator - ummmm

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option that this unit can be a refrigerator or a freezer. It holds tons of food. I use it as a freezer. Not sure if I would recommend it or not. I think I might have a problem with the seal around the door or something though. I have "frost"/ice build up and the bottom. I clean it off and it comes back. It has been doing this almost the entire time since I purchased it. I guess I need to call and see if they will send someone out to check it out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Candy! Thank your for leaving a review on the Upright Convertible Freezer/Refrigerator. I understand that you're concern about the food you store in this unit. Please contact us to help you set up an appointment with our technician.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-usa BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    One of the best !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and works for everything and the cool system, great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice looking refrigerator/freezer. For the garage. Using as a freezer. Hopefully time will tell. Large inside with draws and door shelves

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the light and space in this freezer!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Large freezer with no frills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The size of the freezer is what we were looking for. The sales process and Delivery were very professional.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Great, but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but needs more shelves. Too much space is wasted or becomes hopelessly disorganized.

    I would recommend this to a friend