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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,232 reviews
  • Rated 5 out of 5 stars

    Good purchase - will buy another

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable thermostat with fridge or freezer option is great. The warning when the fridge has been open for too long is a good safety reminder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 21 Cu. Ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this purchase, service and delivery. Thank you,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Norma,

      Thank you for your feedback on the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're delighted to hear that you're satisfied with your purchase, as well as the service and delivery. Your satisfaction is our top priority, and we're glad to know we met your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big Freezer with lots of room for food to store.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, it’s huge! Had a dent on the side out of the box but no big deal. I love the door alarm.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Really good freezer just hard to open door.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great freezer. The only problem is the door is hard to open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working great, priced very reasonably, happy with decision to buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely fitted my space that I needed for additional storages.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our home and It has worked perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Seal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, only issues is the door seal is too strong and the whole unit moves when you try to open the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    item is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fantastic, However. mine came with the handle screw holes in the wrong spots and a gnarly scratch. I have called multiple times and been instructed to try again later. Then i received a call back to address the issue at 7AM to where the guy said he would call again later and never did. This product is great, BestBuy, sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far it’s great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is large and cools quickly right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but really Best Buy delivery deserves five stars. The first freezer was too big to make a turn in the house. The delivery guys tried to make it work for an hour. Had to give up and Best Buy took it back a d we exchanged for this model. Really impressed by the delivery men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent price, excellent delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far - so good - working fine so far - we like the temp display in the door.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that everything is working well so far and that you appreciate the temperature display in the door. Your satisfaction is important to us, and it’s great to know our product is meeting your expectations. If you have any other comments or need assistance, please feel free to reach out. Enjoy your new appliance! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Simply put...GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and still running like a champ. Quiet and efficient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JamesR! We’re thrilled to hear that your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer is running like a champ and meeting your expectations. It’s great to know that it’s both quiet and efficient. If you have any other feedback or need assistance, feel free to reach out! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    perfect for a garage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our garage when the beef is gone we can use it as a fridge in the summertime and restock again for the winter:). We now own 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry happy with this freezer. Keeps a constant temp and we’ve had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Holds a lot of product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it! Great that it can be a freezer or a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it. Compressor runs on the hot side.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you love our product and that it works great for you. We appreciate your observation about the compressor running on the hot side and will take it into consideration. Your satisfaction is very important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Service is questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer but the men that brought it were the most rudest men ever. Will never get an appliance from them again. Still can’t get help to stop it from rolling all over the place every time I open the door. I’m a senior women and can’t be pushing it back in place every time I use it.

    I would recommend this to a friend