Customer Ratings & Reviews
- Model:
- NS-CZ35WH9
- SKU:
- 6226000
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the 3.5 Cu. Ft. Chest Freezer's size, space-saving design, and affordability. Many appreciate its quiet operation and ease of use, along with its ability to freeze food effectively. Positive feedback also highlights the freezer's lightweight and easy-to-move design. A small number of customers wished for an interior light.
This summary was generated by AI based on customer reviews.
Freezer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last a year was disappointed in the product took it back didn’t get nothing for all the food I lost and just got credit for the freezer
No, I would not recommend this to a friendThey threw the freezer in the truck Threw it .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man threw the freezer In the back of my truck and when I told him the freezer cant be laying down the way it was he said yes it can and walked away. Upon opening the package the side of the freezer was all damaged. Clovis and Willow location.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review the Insignia 3.5 Cu. Ft. Chest Freezer, we're very sorry to read you had this experience with the delivery of your Freezer, I would kindly ask you to contact us using the link below, we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
Died after 11 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ruined months of breastmilk my wife worked hard saving for our baby. Opened it one day and everything had thawed. Will have to throw it all away now.
No, I would not recommend this to a friendDisappointing purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer would not work at all, no cooling/freezing. Ended up returning the unit to the store for a refund. I then purchased a similar unit from another retailer, which does work nicely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3.5 Cu. Ft. Chest Freezer. We know how frustrating is that your unit stopped working. We would love to check that situation further with you! Please feel free to contact us at the link below.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Failed in 6 months, non returnable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed in 6 months, Plugged it in, worked fine for a few months, then it stopped cooling, and had to throw out all the food in it. Very disappointed.
No, I would not recommend this to a friendThink i got a bad compressor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. Best Buy did give me a gift card for the total value because I did not want to wait to have it repaired.
No, I would not recommend this to a friendRuined $1000+ of meat
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for less than six months before it stopped working and ruined SO MUCH meat. Very unhappy. We tried moving it, it seemed to work for a day or two and then stopped again. Thank goodness we were smart enough to not put anything else in it.
No, I would not recommend this to a friendShame...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 09/2020, quit working 10/2021. How convenient...
No, I would not recommend this to a friendStopped working less than two years into life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crapped out after less than two years. Don’t get one
No, I would not recommend this to a friendToo loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud to keep in kitchen. First one arrived damaged and was replaced.
No, I would not recommend this to a friendChest freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Path is not taking you can help me keep some food frozen but I have to let her choose mom wanted to return it but I guess after two weeks you can return that anymore so I kind of sucks so be careful out there
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Chest Freezer. We know how annoying is when a freezer does not work as expected. Please allow us to check this case further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Damaged when unboxed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I unboxed this unit to put in my home and there were dents all on the front side of it. Very frustrating. I have still yet to turn it on so not sure how well it functions yet.
No, I would not recommend this to a frienddisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.received item with dent and a small hole inside with the magnet. after 2-3 weeks started to accumulate ice on top of the freezer.
No, I would not recommend this to a friendAwful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 12 months. No exchange or assistance from best buy.
No, I would not recommend this to a friendPower issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powers out from time to time. Came home and noticed it wasn’t powered on, but was still plugged in. This happened twice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Destiny, Hello, thank you for taking the time to leave a quick review of the Chest Freezer. I am sorry to read that you are experiencing power issues with your product, please feel free to contact us at 1-877-467-4289 to perform troubleshooting.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Horrible product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it broke not even having it for a full year of having it. Very upset
No, I would not recommend this to a friendDon't bother, died in 14 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor doesn't work. 14 months old. Insignia won't help with any warranty. Don't buy from insignia or bestbuy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Insignia™ - 3.5 Cu. Ft. Chest Freezer - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Sorry I purchased it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this item turned out to be a lemon so I can not give a fair evaluation at this time
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the chest freezer. I am sorry to read that you are having some issues with the chest freezer. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bought in april - failed in november
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See title. Inexplicably stopped working arond 6 months. Cannot find any warranty information.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you so much for writing a review for our Insignia™ - 3.5 Cu. Ft. Chest Freezer - White, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
Quit working in less than 60 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Quit working after less than months of ownership.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .HI!,
Thank you so much for writing a review for our 3.5 Cu. Ft. Freezer, we would like to apologize for the experience that you went through, I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
