Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4388 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the 3.5 Cu. Ft. Chest Freezer's size, space-saving design, and affordability. Many appreciate its quiet operation and ease of use, along with its ability to freeze food effectively. Positive feedback also highlights the freezer's lightweight and easy-to-move design. A small number of customers wished for an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 4,388 reviews
  • Rated 1 out of 5 stars

    Insignia chest freezer 3.5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box when I bought it. I plugged it and wait till the next day. And it doesn’t work at all. I have to return to Best Buy !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last long

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 9 months. Was a good freezer up until then, but just stopped working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Note9,

      Thank you for taking the time to review our Insignia™ - 3.5 Cu. Ft. Chest Freezer - White. I understand you found it uncomfortable to use since after 9 months it stopped working and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally just stop working I can’t get this to power on rarely use this machine

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!



      Thank you for writing a review about our Chest Freezer ! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wasted

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Purchased less than 2 years ago and freezer stopped working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi FeliciaJ,
      Thank you for the review. We apologize if the product stopped working. If you have any questions please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go exchange it 3 different times! And it was damaged/bent every single time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. All my food spoiled and a horrible smell that still lingers.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Chest Freezer. We understand how frustrating is that your Chest Freezer stopped working. We would love to check this situation further! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a piece of crap. It worked for two weeks then broke and Best Buy return policy is only 14 days on appliances.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking time of your day to share a comment about your freezer. We are so sorry to read about the issues you had with your freezer, but we want to help you with this issue. Please, do not hesitate to contact us at any time you need to review your case. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good item. Three days after warranty ran out the freezer quit working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CarolCA,

      Thank you for your review. We are sorry to hear that you are not fully satisfied in purchasing our product. We always try our best to get this resolve in a timely manner. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Purchase ever! quit after two months never purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Worked all of 5 months before it broke. Save your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrianL,

      We apologize for your experience with this product. Please know that your feedback is important to us so we can continue to improve the quality and durability of our products. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Mad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t even work such a waste of money and was nit able to get my money back won’t be buying anything again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not My Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did NOT purchase! Would like to know how this is on my account and returned under my account!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Size, Temperature control

    Rated 5 out of 5 stars

    Cheap and works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to fit in smaller floorplans, holds temp great, adds a lot of useable freezer space

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small. I wish I was able to see in person before ordering

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Perfect size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Or was a gift for my daughter in ct she loves it an is very happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived in damages box and is scratched and dented

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in a damaged box and was scratched and dented

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chris,

      I appreciate the time you have taken to leave a quick review of the chest freezer. I am sorry to read that the unit arrived damaged. I do apologize for the inconvenience, I understand that this is upsetting. Kindly contact us to be able to assist you.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, quiet, Keeps things frozen and not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this freezer chest since 2021 and it's still going strong 3 years later. Keeps everything frozen and during power outages it maintains cold below freezing for many hours so the foods do not spoil. The unit is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Garage freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small freezer is perfect size for my needs. Feets well in my garage and is quite silent. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Affordable well rounded freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shape, size, and weight ! Hold a lot of frozen food

    I would recommend this to a friend
Sponsored