Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4388 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the 3.5 Cu. Ft. Chest Freezer's size, space-saving design, and affordability. Many appreciate its quiet operation and ease of use, along with its ability to freeze food effectively. Positive feedback also highlights the freezer's lightweight and easy-to-move design. A small number of customers wished for an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,388 reviews
  • Rated 5 out of 5 stars

    Best idea yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always thought a big freezer was what we needed, but this freezer was perfect. Best inventory I’ve made in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for something to keep items fresh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of something to keep my food cold when my refrigerator went out and this was just the thing to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and simple. The drivers did an amazing job insuring my freezer was handled with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact chest freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Very convenient and sized right for my needs. Just in time for holiday baked goods.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    It's Ok!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does stay cold and frozen, but the blue light keeps going in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Freezer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very good. It freezing level is perfect for any item you want to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a small space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for the small space i had available. Runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this unit so far. Best buy was very easy to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for RV life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for RV, has lasted the elements since 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winter prep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and pricing. I would highly recommend purchasing this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, still very good condition, Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect freezer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. 3 years old and no problems. Only wish it was frost free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my deep freezer with sooooooo much pleasure

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thank you for taking the time and giving us your feedback. We hope to keep enjoying your Chest Freezer and thank you again for the loyalty. I am joyful to see that our product has accomplished your satisfaction, we are working to better our products.
      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Food not freezing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size freezer Unfortunately nothing is freezing. I let it set before plugging it in , no freezing. I unplugged it and let it sit 15 min, plugged it back in and turned up the dial, still no freezing. I will try to exchange it for another one. Hopefully the next one will function correctly and I'll submit a new review.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We appreciate you taking the time to provide your feedback about our Chest Freezer. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    ms.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rhe freezer is Wonderful, i just wish i had more strength to move it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Good while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size freezer for storing extra food that can fill up your main fridge/freezer. Unfortunately, it died after 2 years and we lost a lot of that extra food before we realized it had stopped cooling.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 2 out of 5 stars

    Should of bought a used one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works good but it was dented and banged up when we got it. Looked used and I paid for a brand new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Died in less than 4 years of light use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was great while it lasted, but died after less than only 4 years of use and took an entire freezer worth of food with it. It was full of apples that I had processed by hand from my apple tree, apples that took more hours to hand process than I care to remember. Disappointed doesn't really cover it....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SherylB,

      Thank you for taking the time to review our chest freezer, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.

      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for four years and then died had to throw over $250 worth of food in the garbage they want to fix it then it cost to buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost made it 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up at my local Best Buy on 9/20/2020. Ended up in the garbage dump 7/30/2023. Just more evidence of our disposable first world society.

    I would recommend this to a friend
Sponsored