Customer Ratings & Reviews

So far so good. Roomy tub. Cleans well. Easy to use.

The washer is quiet and efficient. All my clothes look great.

Surprisingly awesome and cleans my clothes really well I am impressed with the value, price and the brand

This wash machine is a piece of junk three weeks after purchasing it it started having problems with the spin cycle. Two different techs come out and I was told to different things, the last tech let me know that the spin thing in the washer is basically broken, by this time it was two weeks past my time to add a extended warranty. So after the manufacturer warranty to is up in about 9 months,I will have to basically purchase a new wash machine. The price is affordable and it looks nice that's the only reason I gave it 2 stars. I will never purchase anything from best buy again, and I wouldn't recommend y'all to purchase this one keep looking. And my experience with there customer service person she was rude and refused to put her supervisor on the phone.

I purchased this washing machine because it was affordable after my 3 year old GE front load washing machine broke beyond repair. I spent 1100 at the time for the GE thinking i would be good for a while, but that was not the case. I decided to go back to the old school top load washer, and boy am I happy! My wife is also happy with the purchase so thats an added bonus. Dont overfill this washer with 50 pounds of clothes and youll have no issues.

Love the simplicity of this machine. My clothes are spinning well in this machine so it’s taking less time to dry them. It’s relatively quiet and is narrower than the other machine so I have more room in my laundry room!

It's the perfect washing machine It handles heavy loads and does an excellent job. I'm enjoying my new Insignia washing machine very much! The price was fantastic, I could barely believe i8t.

It's a bit loud if you don't have a separate laundry room where you can shut the door. The cycles seem to take a little longer than I was used to but it works well and I'm happy with how well it cleans our clothes.

Easily my best washer. It not only cleans, it is.

great fit. I have been looking for a small unit which can be the dimension I needed and here it is.

I was looking for an affordable, easy to use machine with not a bunch of frills, bells & whistles ... I met my match & love it! Very easy to use. Unit comes with instructions but I did not need to read for immediate eco washing. I am 5'2" and basket is deep but I can still manage. I would love to buy the matching dryer but the one we currently use is only 20 years old. LOL Highly recommend this machine. I am also finding we are liking this brand as well.

Great buy, good size, large capacity, many functions.

Since I bought it has worked great and setting from express wash is a saver

Great little washer. My old one went out. I'm to old and spoiled to go to a laundry and too cheap to have it done. $ were a little tight so I bought this to tide me over until I could afford a 'better' one. Thing is great! Works well, fairly quiet, and I have zero complaints or regrets. Actually, I think it's made by LG. The daughter has an LG washer, the controls are identical. I'm very pleased.

Excellent washer! Very efficient and easy to use!!

This is junk. I’m constantly upset with this washer and already had it replaced once under warranty because it kept repeating the rinse cycle over and over after restarting because the load ended up off balance somehow. The compartment to put the detergent in just runs right out directly on the clothes before shutting it and you can’t add the detergent while the water is running because of the locking mechanism so you’re forced to load clothes first or you can add detergent to empty washer then fill it up and then try to catch it before the wash starts to load your clothes in a full tub of water which I haven’t tried since it doesn’t sound like a better idea. Also, the fabric softener compartment just runs straight through as well rather than releasing at the right time during the rinse cycle as the instruction manual indicates it will do. Pretty much every cycle except for quick wash takes over an hour and quick cycle is limited to medium or smaller loads. The lid is plastic and feels so cheap I’m afraid to let my husband or kids even use this machine for fear they will break the lid and locking mechanism and I’m sure the machine won’t work then! Last complaint is for all the short people out there, I’m 5’2” and can barely reach the bottom when getting clothes out and if I put any of my weight on the edge while reaching in, I hear a popping sound like plastic cracking and I only weigh 130 lbs. I guess the only positive thing I can say is the clothes come out clean so it gets the job done, but not without tons of frustration. This will probably be the first time I end up buying a new washer without letting the current one die first:( Guess I can’t expect much buying the cheapest option, but the last washer I bought was the cheapest option and it lasted 16 years. RIP Whirlpool.

Best price and quality products. Highly recommended.

Spin cycle is lacking, I usually have to do an additional drain and spin to get clothes dryer ready. But okay for the price point.

Great washer, easy to use, and gets the job done. Took a star away because although perfectly functional, the lid feels flimsy and made of plastic.

Great product at a great cost- they are always friendly and make it simple to purchase and conduct delivery! Warranty is a hit as well and they always get things done in a timely manner