Customer Ratings & Reviews

I can't give this better than 1 star. This TV lasted about 45 minutes before it simply stopped working. No kind of reset would restore it. It's unfortunate. We have a 1-year old version, and it works fine.

I've had this tv for about 3 months and in the last couple of weeks the volume goes to zero on its own. I can turn it back up and it stays there for a few hours before doing the same thing.

I only had My tv for a year. It started getting horizontal and vertical lines in it. Took it back to best buy and they refunded my money in about three weeks.

These are npt good tvs. Not sure if im missing something as most reviews are positive. Never had to wait 5 minutes for a modern tv to turn on. Tv has HDMI ports, but still can't figure out how to change the input even though I've never had issue with doing that to any other tv. The Fire system is terrible. This is my first experience with Fire platform, and i am extremely unimpressed. Picture quality does not appear to be full HD. My 2006 Toshiba laptop has a better picture than this tv. Debating on returning the 3 tvs i bought for xmas as they are truely the worst tvs ive ever bought, and I've bought tube tvs back in the day. It is that bad.

This tv was not that great...the reason I bought this was because of the price . although, I could not hook up my home surveillance to it!!! The picture quality was 2 stars, returned it for Samsung!!!

The worst ever I ordered 3 TVs only one came I went to the store to see when will the other two come they told me to contact ups I said you contacted ups I could have taken the tvs home from the store the day of purchase but you said they had to be delivered so In my opinion the service is horrible

Bought 2 of these open box. 2 weeks later I finally have time to install them. One was cracked in the middle. The other was covered in dog hair and it wasn’t the tv that was supposed to be in there. Bestbuy refused to refund me my money because it was over 14 days. They do not check their returns and just slap security tape on it to get over on customers that go beyond their 14 day return period.

I don't appreciate that BB calls this a 32" TV yet it's a teeny little TV that measures only 28" wide. They charge a 15% restocking fee for a return. My old TV was described as a 37" TV and that was exactly how wide it was.

Bought this for a kid's bonus/game room. It is slow to even turn the volume up or down. Forget about the built-in apps. Even slower. You accidentally hit the button 3 or 4 times thinking that it didn't work only to have it react 5 to 10 seconds later. I waited too long to return it or I would have. I have performed the recommended reboot/reset multiple times to no avail.

The only device on my network that won’t stay connected to the internet. It’s frustratingly slow and I wish I’d never bought it. No wonder it’s always on sale. Returning tomorrow.

Have had this TV for 3 months. The picture is very distorted. Sound works great. Too bad I bought a TV and not a radio.

I was excited about this TV, however, the screen arrived cracked. I have high hopes, but now need to deal with the return process and getting a replacement!

TV quit working after 1.5 years. The controller quit working or so i thought. I did all the controller reset directions and nothing. Bought a new controller from Best Buy and it did not work either, so that means the TV is broke. This TV does not have any control buttons to by-pass the controller. Only has a 1 year warranty so screwed there. TV worked fine up til it didn't. Would not recommend this TV.

Ordered two of these for spare bedrooms in a new home we just built. Unit looked good, box was not damaged, but once i powered it up you could see cracks all across the screen and no picture. As this was for a new home it was not used immediately so it is now passed the return date even though it says sept 7 for the purchase date. I guess you don't actually get 30 days.

Had to replace TV due to lightning strike. This one is easy to setup but not compatible with Spectrum TV App. Ended up returning and buying Samsung model.

Bought this 32" TV in May 2022 to use mostly as a monitor. Within 6 months the right third of the screen had lost resolution, had some visible horizontal lines. Stayed like that until July 2023 when one day the entire screen developed the same horizontal lines, and later that same day the entire screen went mostly black. Barely made it past the 1 year warranty.

Pixel Quality is terrible close up. I have a Dell monitor next to it for my computer, and they are both supposedly 1080p, but the Dell looks 10x better, the icons look so blurry and color ranges look terrible, so bad that after 6 months I bought another Dell monitor as I couldn’t stand it anymore. It works, and sound is only ok. Feels like a piece of junk. Don’t buy

This TV stopped working a little over a year after I bought it. Never buying Insignia again.

Screen died after a year and a half. Fire TV was ok.

Its really 32" measures 28". Too small! If i could return it for a bigger size i would but bought around xmas for my sons bday in Feb. :(