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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers have good things to say about the ice quality and ease of use of the 44 Lb. Portable Nugget Icemaker with Auto Shut-Off, frequently praising the ice's consistency and the machine's convenient size. However, a significant number of customers reported issues with the machine's noise level and its reliability over time. Some also mentioned challenges related to cleaning and the auto shut-off function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 350 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Worked for two years non stop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for almost two years than starting making a very load noise. I have bought 2yr protection through Geek Squad. Took the ice maker in yesterday and received store credit for another one with no questions asked. Very please customer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Makes Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does make ice. The bottom piece of "stainless" on the front of the machine fell off within a few days. It does require refilling the reservoir quite a bit. To do this, you must remove the drawer which holds the ice. Doing this will leave water all over your countertop. The machine is quite noisy, both the fan motor and the ice falling. I little sound proofing would have gone a long way...

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Ice Maker

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice that comes from this machine is perfect. However it requires a lot of maintenance. Mine broke within a year luckily so I used the manufacturer warranty to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 5 minutes I had some ice. Now the bad. The bin has a handle to remove at the bottom. The bin will not open by that handle. You have to use your finger nail to pry the bin open. This ice machine will not make anywhere close to 44 pounds of ice in 24 hours. I got 16 pounds in 30 hours. It does make solid nugget ice and its auto shut off is good. Works well just not 44lbs of ice well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for your feedback. We are sorry to hear that you ran into issues with your ice maker.
      To open the bin, you should simply pull on the handle to pull the bin out.
      For product support, please visit https://www.insigniaproducts.com/email-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Love and hate relationship

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it yet hate it. The machine is very loud, when you are taking the ice out you have to pull the container out which drips water, also in order to add water you have to remove the whole plastic container. The ice is amazing and makes it in a few minutes

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gabby559,

      Thank you for taking the time to review our Insignia™ - 44 Lb. Portable Nugget Icemaker with Auto Shut-Off - Stainless steel. I understand you found it uncomfortable to use since the machine is making loud noise and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality, Price

    Rated 5 out of 5 stars

    Great ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker! Chewable nugget size ice at half the price of one other. Who needs wifi for uce maker?

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Price

    Rated 5 out of 5 stars

    Excellent ice maker.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. It makes perfect ice nuggets that are easy to scoop out. It shuts off when it needs to. You can leave it on all the time. The price is way better than the name brands. Excellent product. Don't bother spending 700 dollars. This machine is just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok!!! I’m a lover of ice!! This machine is very easy to clean and perfect for small gatherings. I use bottled water and start before I make dinner. By the end my 40oz cup is filled!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great nugget ice machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine Makes a whole bin of ice 1 hr

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of loud. Makes the good ice so worth the noise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Money saver!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love having this ice machine. This ice machine is easy to use and you get good ice out of it. Saves you from having to buy bags of ice, 10/10 recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good ice maker. It does the job. But my ice maker makes a banging sound every few minutes. It’s very loud. Can be heard across the house. It is really annoying. I am not sure if this is normal or if it’s a defect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love LOVE my new nugget ice maker! Works exactly as advertised. It’s a tad bit loud especially if you don’t like noise in your home. It makes exactly the same ice nuggets as Chick-fil-A!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, makes some of the best ice that ive ever had. Came in extremely handy when i got my tonsils taken out and had to survive off of ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sweet machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ice. Very quick making ice . Read and follow directions and you will have a great experience. The only downside is the noise level during Ice making.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Super disappointing..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..yes, it is a ton cheaper than the ge opal, butttt the ice is not consistent with sonic ice. Once you pour a drink over the ice, it becomes solid like regular ice. Granted, if you just eat the ice, its more of a chick fil a type nugget. I was actually purchasing this because I spend $5 a day at sonic on ice. (Yes, it's excessive but hey, it's not drugs) So, I am returning, and going to purchase the opal, bc it is more of the consistency of sonic ice. It's not perfect, but the opal is better. It's super noisy too, I can hear it all the way in the kitchen from my bedroom in the back of the house. And if the power goes out, be prepared to clean up water everywhere.I really wished that this would have worked out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Doggomommo. Thank you for leaving a review on your Insignia™ - 44 Lb. Portable Nugget Icemaker with Auto Shut-Off - Stainless steel. We are sorry to know that we did not meet your satisfaction and this issue is causing you inconvenience. We are happy that you were able to make a return of the product just before your return period ends. For any issues you have pertaining to any kind of Insignia Products you have, please do not hesitate to call our customer service U.S. and Canada: 1-877-467-4289 and we will be happy to assist you.
      Mary II Insignia Products II Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this ice maker. Nice chewable ice which is a treat to snack on during the day. We didn't find it to be as noisy as some reported.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Buy best help !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person at Best Buy is awesome this is the third time in 2 years I have gotten to deal with him and he has never misled me. Stove, refrigerator, and now ice machine. This ice machine is great it is exactly what I wanted. It makes ice very quickly and as you fill the catch box we dump it into another catch box in the freezer and now we are bagging it and keeping it in our big outside freezer. This is perfect size for eating. Nugget ice is what my wife loves. When your done with using it for a few days just get the button and turn it off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It makes ice, not war, for this, I am grateful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife so we no longer have to purchase fast food restaurant ice for beverages. Setup was a breeze, make sure you run a flush/cleaning cycle first. Build quality is decent along with the fit/finish. While operating it has a typical small compressor and fan sound, nothing crazy but it is noticeable. It makes small squareish crunchy pieces of ice. We’re happy with it, especially at the price point versus the popular one, ($320 vs. $580ish), I would definitely recommend as long as you can live with some slight sound coming from it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great icemaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice-maker would be a great addition to any kitchen, bar, or gameroom. It makes chewable “nugget ice” very quickly. Easy to use and keep clean. Great product!!!!!

    I would recommend this to a friend
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