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Customer Ratings & Reviews

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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1284 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and the integrated Roku features of this 55" 4K Ultra HD TV. Many appreciate the value for the price and find the setup process straightforward. However, some users have reported issues with the remote control's functionality and occasional volume problems. A few customers also mentioned screen issues and a lower-than-ideal refresh rate for certain uses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,284 reviews
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the TV but since Best Buy has great same as cash deals I went with Samsung

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skin tones were abysmal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fourth and and will be the last Insignia TV that I own. I won't buy another, as the longest lived of them was only 3 years old when it failed. The skin tones on this one were poor and somewhat blotchy, not what you'd expect from a 4K TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great options, ok picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the picture would be a bit better, but for the price, you can't go wrong!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not purchase I hanged my mind because of comments made in store by others

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The picture isn't as good as the more expensive 4 k

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv had problems from the start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku TV had problems from the start keeping the picture lit enough to see scenes that were shot in night time sequences or in reduced lighting situations. The Geek squad weighed in and said that it appears the mother board installed at the factory was defective from the start.Had the TV for about a week trying to change picture settings to fix the problem. Nothing worked. The Geek squad are the ones to suggest returning the TV. Which I did. Trying to get a replacement TV was as problematic as the purchase of the first TV. So the TV was returned and the purchase price was refunded. Because of the problems I encountered and the trouble(cost and time) entailed to return the TV I have serious reservation on purchasing electronics of any kind from Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new tv and we've had to get 2 replacement remotes. Almost every time we use the remote to turn it on, it doesn't work and we have to manually turn it on. Then we have to wait because sometimes the remote still doesn't work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really specify on you need Roku box in order to get 4k.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. This TV does come with the Roku functionality built in. For assistance finding 4k content, please contact us via www.InsigniaProducts.com/support/contact.html to speak directly with one of our specialists. - Jon, Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ok but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with insignia but I have always had smaller TVs for bedrooms and such from them. After having this one for a week I exchanged it and got a Samsung for $150 more..... to me it was worth the extra money on the Samsung.... much better picture

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you so much for your feedback on this TV. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Bad picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV as an open box. The TV had a terrible picture so we returned the TV and bought a different one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My Westinghouse 1080p has a picture just as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in the picture quality of this TV. I wanted a Westinghouse, but it was unavailable in my area. There is no way to adjust the color or contrast on this TV. If you can, get the Westinghouse. I have their 65" and the picture is amazing!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 years then one day the picture grew dark and never came back. Contacted Geek Squad and found that the extended warranty I purchased expired a week prior. I will never buy another Insignia product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    HORRIBLE TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv gave multiple problems. When Greek squad came out they tired to charge me $175 when the tv was under Greek squad warranty. The screen went black after 2 years

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Picture quality, Roku

    Rated 5 out of 5 stars

    Very satisfied with purchase of Insignia 4K TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for several things when I purchased this TV. I wanted a larger screen with at least 1080P resolution. In addition, I wanted it to be a smart TV with built-in access to ROKU streaming. Finally, I wanted to stay close to $500.00. When I saw this set on sale for $549 I was interested. The fact that it was 4K also got my attention. After reading a number of reviews I decided to make the purchase. It was easy to set up and has a very good picture. I am happy with the decision to purchase this TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Volume button on remote and Dish remote has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried to setup changing the control of off/on and volume to Dish remote, the volume was easy but still can't do off/on without TV remote. Then sometimes the volumes cannot be turned down on either remote. Fixed for now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great While it Lasted...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked great for a little over a year before the backlights went out. Turns out, backlights are built into the panel on this TV, which means the panel (cost totaling $350-400) must be replaced to fix. If you plan on using this TV a fair amount, plan on it not lasting long. Of course, the backlights go out just after the manufacturer warranty expires. We own TVs that are 5-7 years old and still going strong. After this purchase, we will not be buying insignia products anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend Extra on a brand name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV experienced banding and WiFi drop outs shortly after purchasing. Now less the 2 years later the sreen is flickering and cutting the image off. Stay away from the house brand

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return two. The first arrived with a cracked screen, the second wouldn't connect to wifi.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought tv in May year later in July black screen. Seems like lot others have same issue

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool for the price i got it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia tv is not what i was expecting for a 4k television...graphic wise it sucks..but i guess its cool cause of the roku...

    No, I would not recommend this to a friend
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