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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,798 reviews
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our upright freezer and have no complaints!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer cannot be leveled. Disappointing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a review at this point on how it works but so far very disappointed. The legs do not work (screwing up and down to lengthen) to level the freezer. When it was first delivered, they tried to level it and couldn't. We were left with a freezer that had to be propped level with folded cardboard. We called Best Buy to return that and deliver another. After spending most of a morning on hold and waiting 5 more days for delivery, the new freezer had the same issue and now is worse as the back corner is slightly buckled making it more unlevel. I'm done with messing with this - I guess we are stuck with a freezer that will need to be leveled with cardboard. Price is great for this freezer but would have spent a little more to have a freezer that we could get level.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GWBH11,

      We apologize for your experience with this TV. Your feedback is helpful so we can improve the quality of our product. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works well, started to ice up very quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, started to ice up very quickly. Pizza shelf is good for quick freezing fruit before repackaging into containers.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer and returned it after three days. Upon delivery, my wife and I went shopping to stock this with food for the family. Two days later everything was ruined because it was no longer working. After looking into the problem a little more I noticed the freezer seemed to have a lot of scuff marks and I suspect it was previously used and returned but not repaired. Very disappointed with this purchase. Best Buy would not reimburse me for the lost food because I did not purchase the extended warranty. I guess if I had known that I was not purchasing a brand new product I might have done just that but nowhere was this made clear to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stand up freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this stand up freezer. I wasn’t sure about it at first. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I’m glad I got a standing freezer. I could see through all the stuff I put in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freeze!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more COVID meat storage. Easy to set up and operate. No auto defrost but not too bad to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer... perfect for what i need it for... stores enough food that i was hoping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for us. Perfect size and a really good price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right size for family needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No door storage but it's not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals in freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like your great deals and service best price match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice medium size freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good had it for about a month and is working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the shelving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Love Best Buy Service! They brought the freezer right to my door during Covid. They are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best products, very good quality. Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products, very good quality. Love it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His upright was a gift for my mother in law’s house and she was very happy with the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy. Wish it had autodefrost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above . Cools things really well. Like that it is an upright and not a chest. Easy to store and remove regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Reasonable price. Have used the shorter version earlier. Good service for the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it in a timely manner and delivery guys were friendly. It works great and I am totally enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer!! Everyone was very helpful and the delivery was right when it should be and it works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good working, loud freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works well. It is slightly loud, but if you keep it in a different room... its perfect!

    I would recommend this to a friend
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