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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the 7 Cu. Ft. Garage Ready Upright Freezer's size, ample space, and quiet operation. Many appreciate its ease of use, good value for the price, and reliable performance in maintaining frozen food. However, some customers reported issues with the door's opening mechanism and the lack of an interior light. A few also mentioned receiving units with minor cosmetic damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,798 reviews
  • Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this small freezer! Great quality smaller than what I expected but it’s great for what I’m using it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value since it is being used in the garage. Keeps the food frozen and uses minimal space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    freezer. good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good, I really like it and really like the service attitude of the bestbuy staff. thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The baker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine, i just wish it had deeper shelf space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for the price. Delivery team did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for that extra freezer storage fits Great in smaller areas long as allows for the height.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable quality for the price I paid. Works satisfactorily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BE WARE AND HEED ALL POOR REVIEWS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the bad reviews but decided to purchase this freezer anyway. What a bad decision! Believe what you read and take heed. They are a piece of junk! Like others if I could give it a "0" star I would. We plugged the freezer in the first day and it never went below 50 degrees. Day 2 we turned the temperature down a little more. It went down to 45. By the morning of day 3 the temperature went down to 37. Another 24 hours passed, and the temp was still at 37. If I wanted a refrigerator, I would have bought a refrigerator. Also, as others have mentioned the shelves do not stay in place. They are held in place during shipping with foam. Once the foam is removed the shelves slide around and fall if you are not careful. The freezer walls are wider than the shelves. I returned the freezer and got my money back. However, I will not get my time and money back for the gas we wasted to run 60 miles round trip twice to the nearest Best Buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LisaP,

      Thank you for taking the time to review our Insignia™ - 7 Cu. Ft. Garage Ready Upright Freezer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Smoothie Junkies Our Freezer is Full of Fruit Wife is So Happy Great Purchase Pierre And Crystal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the freezer and hope to save on frozen foods.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing product & customer service Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. Nore would Best Buy be my first choice when purchasing appliances. They did/do nothing to make a problem product/situation better. Not even "We are sorry". First one didn't work at all after already moving it to the basement. The second refrigerator, after returning the first one only worked for about five days. Thought this one was going to work. Unfortunately, we went away for the weekend and lost over $350.00 worth of steaks and seafood and other misc. items. Best Buy didn't even blink when saying it wasn't there problem and couldn't do anything about our loss. I WILL NOT purchase any appliances from Best Buy in the future. They do not stand behind the products they are selling. We had to physically move both of them from the basement and load them on the truck to return them each time. Unfortunate

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Size and Availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The turnaround time on the order was a week! Amazing during these time. Plus, it a perfect size for our needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great fridge. I put it in the garage and has held up to both hot and cold exterior temps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it great great great great great great great great great great great great great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes well/dangerous shelf system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is the perfect size for supplemental freezer needs and does not take up much room. The door seal is very tight and the freezer seems to be functioning efficiently. The shelves are poorly supported by brackets that allow them to slide out when retrieving heavy items. Since they are glass, this is a likely potential for breakage if one is not very careful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for extra food storage, since we're at home to eat more often now. Does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer for the price n does great job for being able see everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey but it’s ok. Need to store two cases of chicken so I bought this to put under my garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frezzer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit in our garage and the right size for those extra shopping days and hubby's fishing trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love had been looking for a freezer for the longest an everyone price for one was crazy thank you best buy

    I would recommend this to a friend
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