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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1125 reviews

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76%
would recommend
to a friend

Customers are saying

Customers recognize the superior sound quality and reasonable price of these earbud headphones, frequently praising the comfortable fit. However, some users reported issues with the product's durability and the lack of volume control. Concerns were also raised regarding the bass response and battery life in some instances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,125 reviews
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Okay replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and within a month they stopped working had to exchange for new pair

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great low cost alternative to OEM headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter keeps on breaking her Apple Headphones, we saw these and I figured I'd give them a try, she loves them and they seem like they will last at least as long which makes them a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great pair of headphones for a lower price than the more expensive pair. If you just want a basic pair of in ear headphones, these are it.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 3 out of 5 stars

    Good earbud headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good earbud headphones for the price. I like the fact that they have a mic.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great for replacing Apple headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my child to replace apple headphones that broke. Price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than most inexpensive earbuds but next time I will invest in Apple earbuds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia earbud headphones are very comfortable due to their structural design. The in-line control and microphone make it easier to answer calls.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    They stopped working quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stopped working within months of purchase I would not recommend this product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for submitting your review! I'm truly sorry to know that this item stopped working for you, remember that you can make use of the product's One-Year warranty at your local Geek Squad or discuss further steps with our team at www.insigniaproducts.com/support/contact.html. Wishing you all the best! Fernanda B-Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these always sounded good for the money. need to spend 3x as much to get better

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    As good as the Apple brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, cheaper than Apple brand model and does the job. Reality is all corded earbuds will eventually fail due to the yanking at connectors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new headset and I like the shape of the apple ear buds. The earbuds are bit pricey so I was happy when I found this set. My only complaint is there is no volume control on the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought headphones for my daughter and they worked awesome! They look like the knock off version of Apple but I would say they work even better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with life proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to return these after I tried to use them with my life proof case. The Jack isn't long enough. I folded them up in the box in the associate refused to return them because they had been opened. I will have a very hard time buying anything from Best Buy ever again. Their policy is absolutely ridiculous. How are you supposed to know if the jack fits or not if you don't open them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    no good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it breaks easily, not even a week and its broken. yes it cheap and its shows why

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works just as good as apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as Apple Brand, if not better. Quality and Clarity is really clear, has a very loud intake. Cost less and better quality.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Look Great but low on Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones look just like the Apple ones but broke after one week of use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because they look like someone else headphones (think Steve Jobs) but did not want to pay the other peoples price. These headphones worked great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Replacement ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim fit, fit ear comfortably, no static when talking on phone with them

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there, it's great to read your Insignia product continues to fit your needs. Please keep in mind the product itself comes with a one-year limited warranty that you can always take advantage of in the future if necessary. -John Insignia customer care BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They were ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't fit in my ears well... But they were some good earphones!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son and it broke after two weeks and had to buy another one.

    No, I would not recommend this to a friend
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