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Customer Ratings & Reviews

Model:
NS-IMK20WH7
SKU:
5287001
Your price for this item is $59.99

Customer reviews

Rating 3.9 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are impressed with how easy the icemaker kit is to install, with many saying it took them only about 30 minutes. They also appreciate the ice maker's functionality, with comments like "Works perfect and makes a lot of ice" and "It keeps up with the demand. Works well." On the downside, some customers have mentioned that the icemaker can be noisy, with a popping noise when releasing the ice, and slow to make ice, taking 2-3 days to fill up when empty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 145 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Costs less than other national brands and workers great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker works fast and efficiently with little noise. I am impressed as my last one let everyone know it was doing it's thing. I am very happy to say it is the best I have ever owned. I love my ice as I drink lots of iced tea no matter what the season!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you say about an icemaker but it makes a lot of ice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quiet unit when it dumps ice into the tray.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Missy,

      Thank you very much for reviewing our Icemaker Kit. I am delighted by the fact that you are highlighting how quiet this product is while working. Keep getting the best out of this product!

      If you have any doubt or you need any assistance with this Icemaker, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works well for now

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too high. Should have been included with the price of the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this icemaker was a great deal and works good!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. excellent deals, would def recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator it should fit does not have predrilled holes as prescribed in the instructions

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Works great for the extra ice I use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker works as indicated and fit for my needs......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though there was no water “cord” to connect device, dude still hooked up device after educating me. Did you know you can use water bottle to fill device per use? That’s what I’m doing, since I’m just renting a room here

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    First one failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit produces bad tasting ice. Very noisy with sharp pounding sound prior to ejecting ice. However very happy with Best Buy efforts to make it right.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      It's not pleasant to have a bad tasting ice, this doesn't seem right. We would like to follow your situation. Please get in contact with us over this line 877-467-4289, we would be more than happy to assist you.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    It's an ice maker. It works.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. As far as I know its still doing what its supposed to do. Installer was a bit intense. Setting me up for a failed install yet "pulling it out in the end,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was missing parts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the necessary screws and installation kit are missing but it took so long for plumber to hook up water line that now I am trying to find the parts. Grrrr

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but didn’t fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice unit and a great value and even though it was recommended it was the wrong unit for our refrigerator so we had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yay ice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker works great and keeps the ice bin filled! no more trays to fool with or bags of ice to remember to buy. I’d buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It makes ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what else to say it does what it is supposed to do! Value, I question if it should cost what it did. My biggest problem was all of the mishaps with the scheduling!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice production

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and works well. Makes ice fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a champ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We expected to need an installation of this, but since we purchased it with the fridge, someone was kind enough to install it for us. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy a table top ice maker instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taken 2 days to make a full container of ice. The installers failed to plug the ice maker in to it’s connector in the freezer. They left a “blank’ plastic peace in the connector slot so, the ice maker was not even plugged in. They did not indicate anything was wrong when they left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy enough to install but it takes forever to make any decent amount of ice

    No, I would not recommend this to a friend