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Customer Ratings & Reviews

Model:
NS-IMK20WH7
SKU:
5287001
Your price for this item is $59.99

Customer reviews

Rating 3.9 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are impressed with how easy the icemaker kit is to install, with many saying it took them only about 30 minutes. They also appreciate the ice maker's functionality, with comments like "Works perfect and makes a lot of ice" and "It keeps up with the demand. Works well." On the downside, some customers have mentioned that the icemaker can be noisy, with a popping noise when releasing the ice, and slow to make ice, taking 2-3 days to fill up when empty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
  • Rated 5 out of 5 stars

    Ice cubes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful installing the ice maker. Had to hook up from under the sink and then thru a cabinet. No mess left behind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome addition to my refrigerator i purchased a few months prior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just as advertised. The installer installed the ice maker within 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for the fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to the perfect fridge. The ice bucket is always full when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Icemaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a snap! The Insignia refrigerator was all setup for the Icemaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bestbuy associate to please reach out to me I need help hooking up. 6463914390. Please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return sadly because house didn’t have a water line for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge didn’t come with an ice maker but I added one and very cheap! They installed it and I’m very happy I added it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The value was superb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not pay $49 for automatic ice cubes. A no brainer for a kitchen in your summer house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refused fridge due to damage,

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker unnecessary because fridge was refused due to damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders. I love this always has ice available when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker is what was required for the fridge I purchased and works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this ice maker and installed it. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my icemaker for the price it’s excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy brand is working great! This is great for my condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes ice very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and had a full tray of ice in 24 hours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless piece of junk ice maker.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is a total piece of garbage. If doesn’t function properly, it freezes up to where you can’t remove it from the refrigerator, it stops producing ice, Samsung service does absolutely nothing to help, they recommend service individuals that never answer the phone or call you back. It is basically unfixable and useless.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Icemaker kit! We know how annoying is that your icemaker is not working as expected. We would love to check this situation further. Please feel free to contact us at the link below to get assistance with your unit!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not campatible with Whirlpool frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not compatible with the Whirlpool refrigerator that was purchased at the same time. Paid for installation, installer apollogized and said I would be contacted. That did not happen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of BS the techs came and replaced the original one for anther bad one, said it could be the fridge! NO ice for a month and every app is at least 2 weeks in waiting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Photonut,
      Thank you for taking the time to review our Insignia™ - Icemaker Kit - White. I personally would like to apologize for the experience that you have gone through, I know it can be really frustrating, Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to make ice. It sure it is a good one

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I understand how inconvenient this most be for you. However, this could be a non-intended behavior from the unit itself. Please, give us a call at 877-467-4289 for further orientation and troubleshooting on this case.

      Charles V. - Insignia Support BBY-ExBrand_Insignia