Customer Ratings & Reviews
- Model:
- NS-IMK20WH7
- SKU:
- 5287001
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with how easy the icemaker kit is to install, with many saying it took them only about 30 minutes. They also appreciate the ice maker's functionality, with comments like "Works perfect and makes a lot of ice" and "It keeps up with the demand. Works well." On the downside, some customers have mentioned that the icemaker can be noisy, with a popping noise when releasing the ice, and slow to make ice, taking 2-3 days to fill up when empty.
This summary was generated by AI based on customer reviews.
Dispointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited for 72 hours and the basket don't fill all of the way
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that the unit did not worked as expected. Please contact us so we can assist you with this situation. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Cannot contact anyone to help!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, never worked, no one will call you back!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about your Icemaker Kit not working. I can imagine how much frustration this may cause, so please get in touch with us at the link below so that one of our agents can get in touch with you as soon as possible.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions for installation were very weak, need to be more complete.
I would recommend this to a friend- Cons mentioned:Noise level
Very disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow at making ice. Takes 2-3 days to fill up when empty and very noisy breaking ice. Wish my old ice maker would have been compatible with insignia fridge. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for your review of this Ice maker. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products.
Broken with no warranty!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was broken...it never worked. I've had 3 service appointments with no resolution. I'm now being told there is no warranty for it!? The warranty only covered the refrigerator. Beware!!
No, I would not recommend this to a friend