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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,328 reviews
  • Rated 3 out of 5 stars

    When it works- great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iOS 11 setup was kinda awkward. Then, when I did an update of the Insignia connect app all my settings disappeared and my scheduled continued on devices, which was a problem because I couldn’t turn them off or cancel. I had to reset all the insignia smart WiFi outlets after that update. Would be annoying if I had more than 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with amazon echo. Be sure to read instructions when setting up with iPhone. Stopped working for a day, tried all the setup steps but it just kept blinking. Suddenly a day later it started working again. Will only see one of my two WiFi’s, no idea why. For the most part easy setup and inexpensive way to automate a lamp.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not the best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with the house lamp. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my salon where my humidity level is most important. I set it to come on 3 hours before and this little plug / device turns on my humidifier for me. App is sometimes wacky but works 90% of the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool device. I purchased it to power and program my Christmas tree last year. The design is clunky but works. Now i am using it to program a garage light. Simple to use and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Smart plug, I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a heater in crawlspace to keep pipes from freezing in bitter cold temps. I can turn it on & off from my smart device w/out going under the house.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Good for small appliances!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this wifi smart plug with my lamp in the living room without having to touch the switch, great to use with google home or amazons alexa! recommend !

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Returned it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not like my Samsung s7 cause s7 would not connect as the phone has a Safety feature that does not connect wifi devices that are not real Internet connected device so setup was not nice. Setup fine with my older Samsung S5 but that phone was retired so this went back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great product to use with Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with Amazon Echo is great for turning on lights, appliances, etc. Easy to set up and can be used without. Echo using the phone app. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product when connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con I have on this product is that it would not connect with the latest iOS version on my iPhone. Had to use an older iPad to connect. Other than that, works good while paired with an Amazon Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for quite a few months now with Alexa and the Insignia app. It works great and is very easy to setup. The app is very easy to use too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a low cost alternative to remotely turn on a plug for lights, heat, or air conditioner, this offers a great value: One caveat is the app crashes a lot, preventing a 5 star rating:

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Cheap but ultimately not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with my new echo dot purchase. I had read reviews saying that lots of people had problems with them and unfortunately i was also one of them. Couldn't get it to link properly with my home wifi. For some reason it wasnt accepting my correct password. Even after resetting the product multiple times it still would not connect because it would tell me that my password was incorrect. For the price if you can get it to work it would be great but i wouldnt recommend this product. Just spend the money and get yourself something better like a tp-link or wemo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Google home compatible

    Rated 5 out of 5 stars

    Simply cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to test with google home. And it’s been awesome. I tested on multiple things and had no issues. Gonna buy more outlets and switches coming up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this , cheaper than others and works with my chrome mini too. The App is easy to use I have a Wemo also and their app is a little more challenging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wifi plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these plugs. Two of them have always worked fine but the other one keeps losing its wifi connection and now it doesn't work anymore. I restarted it like it said in the directions but still doesn't work correctly. Overall, I do like them. I must have just had one bad one that I should have returned.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first wifi home product purchase. It was very easy to set up on my IPhone in less that 5 minutes. Works great in my foyer for my lamp light

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Smart Home Switch for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these smart switches to further enhance our smart home network. We’re using these two devices to control two plug-in lamps, with inconveniant manual switches, via Alexa voice control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use the required app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product may be the greatest thing since sliced bread; probably is because the apps require you to have a newer version of IOS or Android than I do. For that reason, I had to return this. I would recommend this to a friend, in the same breath that I tell him to verify that he can use it before the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simplified Your Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Wifi Plug for my Holiday Light and like it, I don't need going downstairs to turn off my Christmas Tree anymore. Only Issue it was a little confused set up, rest working good.

    I would recommend this to a friend
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