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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,328 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works perfect with alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got it for my Alexa. Considering its price, this is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works as advertised. My wife set it up on a schedule and loves that she doesn’t have to get up to turn off the lamp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took a long time, but it's working great. We have it hooked up with the lamp that we always forget to turn off at bedtime, now we have Alexa turn it off for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic but works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have this in the shop for interior light, like being able to turn on the light before entering the shop to hit the main lights. there could be lots of different uses !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Inexpensive automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a few of these to supplement my Google Home and Phillips hue, great way to build a system without breaking the bank

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works as advertised. There was one time that I had to reset to factory defaults and setup from scratch. Not sure what happened but it has worked fine ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best thing I have bought. Connected to Amazon alexa echo dot and could not be better pleased with how it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had issues. I also have a iHome smart plug which has had issues with Amazon Echo but not this. The only thing missing is being compatible with Apple Homekit.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Returned due to issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 10 of these during the black Friday sale, set them up a week later. None of the devices would consistently work on a schedule. The app for these is horrible, it'd crash when trying to add a device to a schedule, and if a device was added to a schedule, you could not remove the device from the schedule, you would have to delete the schedule and create a new one. But don't try to add more than one device to a schedule at a time, that failed. No where in the product documentation could you find where to set the time zone, even calling tech support they didn't know where that was, it's in your home settings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you think it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for my mother to help get her some new tech toys. it does what you want it to, fairly simple to setup. nothing to mind blowing but great for something simple

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ok plug!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smartplug for the price! Had to purchase since previous version lost support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nothing fancy, but it works great! Sometimes you need to tell it to do something twice in the app before it does what you want it to, but other than that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart outlet and it was up and running in no time. Very easy to use and works great with my Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Easy programed and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having this pair with Alexa to turn lights on and off. Paired with internet very quickly and updates are automatic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the app on the my phone works good operating the plugs. There was an updated that made things not work, but after some time working on it, I got them to work again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my comcast IP address changes occasionally and I wanted to just recycle the modem. It worked fine a few times; however it just looses wifi connection even being within 5 feet of the wifi. It then has to be unplugged to resets it. Not worth the headache

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I have mine set up to my christmas tree and other to my sensi warmer. Does exactly what it's supposed to!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great smart plug for my lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug is very helpful when I’m at work I can control my lights. Works great with my other smart home components.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a couple of the different Wi-Fi outlets and this one works as well if not better than more expensive devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the function of these devices with android phones and Google home mini. I wish it could be a little smaller, but isn't larger than most others.

    I would recommend this to a friend
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