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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,328 reviews
  • Rated 4 out of 5 stars

    Easy Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my first smart home product. It was so easy to install and use. I can access it through my phone, and also use my new google home mini with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad plug for smart home setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug worked great for a few weeks. I had my lamp plugged into it and the thing just gave out on me. I had it on a timer to turn my light on and off at certain hours. I suggest going for a newer model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair to try out and see how well they work. For simple setups, they work fine. If you are looking to schedule thing the outlets more than once or have a random on off schedule, then you will need to look elsewhere. These are just the basic turn on/off at set times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, nice buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using it for a short while but I can say that it's straightforward and reliable. It isn't the prettiest but it doesn't need to be. Definite recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great for first timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it home and plugged it in. My son programmed it for me and it worked perfectly the first tim and every time after.

    I would recommend this to a friend
  • Pros mentioned:
    Google home compatible

    Rated 5 out of 5 stars

    Does what i need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it hooked up to my string lights and it works great I can control it with my phone and with my google Home mini.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability of being out of town and i can turn on lights or music without needing to be there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've paired this with Google and Alexa, and I find that Google respond every time to working with the plug. Alexa tends to be a little finicky with responding.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returend this in the end since it really did not connect all the time. It was a little tough connecting this. Got a WEMO instead that has served me much better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    App isn’t the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of this product is great. Very convenient, the only down fall is the app works when it wants to. Some times it’s annoying. Other than that. It’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi switch is super simple to set up. I even connected it to my Google home and can turn it on and off by voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect automatic timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to turn lights on automatically. A little confusing to program, took a little to figure it out. Works well and can be changed as needed from home or away.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Worst product ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on pre-black Friday sale for Elite members. It arrived today and I spend two hours to setup this product without any success. I also spent about 30 mins with an Insignia representative to get this work. Nothing worked. Finally, I was told that the switch does not work with the IOS 11. Why did not they inform me earlier about the incompatibility issue. I was told to return the product to the store and get my money back. Common BestBuy, you can do a better job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great smart plug and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had 3 of these smart plugs and decided to order another one. These plugs work great and are easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged main Christmas tree lights cord into, and could turn off/on from my phone. Much better than crawling under the tree.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Easy Setup and Operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Amazon Echo to control lighting and small appliances. It was up and running is just a few minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking forward to using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on sale and I'm looking forward to using it. It will especially come in handy this coming Christmas when lighting the Christmas tree.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the sale price ($14.99) but not sure I would buy again for the full price (24.99). Works fine with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatible

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these, I bought 3 of them. They connect easy to internet and I have Alexa and they work great with her.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love turning on the lights remotely with this device. Works well so far and we will be buying more of these for sure.

    I would recommend this to a friend