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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 3.9 out of 5 stars with 354 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and performance improvements that System Mechanic Premium offers. Many users appreciate how the software effectively cleans and optimizes their computers, resulting in faster operation. However, some users have expressed concerns regarding its effectiveness in resolving all computer issues and have encountered activation problems, particularly with laptops. Additionally, a few customers have mentioned feeling pressured to purchase upgrades.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 354 reviews
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, This does not work on Window 10. I tried on my laptop multiple times, to no avail. Sorry

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work; did not work; did not work; did not work; did not work; did not work; did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST PUCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SOFTWARE DOESNT WORK. A TECH DOES A BETTER JOB.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucked, at least for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly and, well, sucks! Again, it has nothing good I can recount here! May be it worked for somebody else, it didn't for me. I broke the cd into pieces. I won't recommend it to others.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It works as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleared a lot of space that I needed and fixed some of the problems that were messed up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Actually screwed up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product over promised and under delivered. It actually did not fix any of the issues with my computer Actually 3 weeks after it was installed my computer completely crashed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not do what the Best Buy representative said it would fix "kernel error data error"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t know why the representative suggested this as this was NOT what I was looking for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    System Mechanic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked initially. Then soon after, the computer was sluggish again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work any better then the free programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program did not find any more problems then the free software I downloaded did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    product not what I had hoped it would be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for a single point solution to my PC hardware/d\software issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't do what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recomended. Wouldn't purchase again. Computer still does not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this. Did not work at all!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad business practices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is 4 or even 5 stars. It's a solid product and does what they claim. Sadly, the company is deceitful in its practices and you have to watch them closely when making purchases. If you buy their product online, you better read the fine print because they sign you up for several recurring charges but fail to tell you that, even when you call and speak with them. I added an additional year to my system mechanic only to find out that they automatically would be deducting $20 a month for 'technical support' ~ essentially the ability to get help from them if their product breaks. Additionally, they forget to mention that I'd be charged $80 when my latest purchase expires in a year. Essentially, they would have charged me $80 for a product I already purchased and since I'm not big on throwing money out, I declined their offers. Quite underhanded and deceitful of them. Their business practices have probably driven off many customers. Good product - questionable company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Best all in One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System Mechanic is like a car mechanic for your computer. it preforms daily and weekly tasks to keep your computer running at top speed. I have never used a program that so easy to use and that fixes everything in one click. I bought the to replace my PC Tool Registry and System Mechanic is bar none the better product. It finds things that PC tools didn't. Overall pay the 49.99 and you won't regret it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Bad Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used System Mechanic for years with no problems. Now, since they have upgraded their products and offerings and I guess marketing, I am very disappointed. Since late November 2022 I have had 3 charges on my credit card amounting to $53.84. Two of these charges I did not authorize to my recollection. The worst part, after you download they ask you to call in order to get you activation key. I guess so they can try upsell you. They provided and activation key in an e-mail but it does not work. It appears to be the key from a previous product. In any case, they are not like they were. Order, pay downlod, enter key. All was good. No more. I'll take the loss but I will not use them again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    terrible software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed my system. Avoid! They are only interested in slipping auto renews for software you quit using a long time ago. Of course, the moment they charge you, you will never get a refund, even if you catch it the same day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Great tune up resource, will try to overcharge you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to tune up your computer. Had it for year. Every year at time for renewal, they would offer it for 19.95. This year I renewed, have a receipt for a year subscription and they tried to charge me monthly instead. Talked to customer support, they said it's monthly even though I have a receipt. Offered me 3 years for 239 $. Cancelled right than ! You cannot trust this company and the only resource for help you have is to call and they are no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Iolo message poped up on my screen 2-22-2025. I purchased the install/scan to fix for 24.95 to fix my Task Host Windows Registry problem which DID NOT WORK. I just called your hpsupport in the Philippines and all they did was try to sell me subscription for a technician to help me. I was hoping to get actual service/fix for my 24.95. Your product doesn't work and your customer service support is of no use. Please respond to this email. Thank you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I've been using this program for years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e been using this program for years and it keeps my computer running fast. Gets rid of lot of Windows errors

    I would recommend this to a friend