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Customer Ratings & Reviews

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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 297 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Happy Christmas to ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched several vacubots, I even called manufacturers with questions. I was not sure if this little powerhouse would manage all the transitions from carpet to hardwood in my house. It did great! some are as much as 3/4" differences but this litle vacubot angled right up them. It is very easy to set up, exclude areas and operate. My only issue is my dogs love to bark at it. Oh well,..beats an hour vacuuming every day! It did a great job of cleaning but be sure to empty the bin and clean the brush heads every 3rd use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Our cats finally met their match!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot - Roomba 690 App-Controlled Robot Vacuum I live in a carpeted 900 square feet apartment with my wife, 8 years old son, and 2 cats. We have a shark for normal vacuuming and a Bissell wet vacuum which we use once a week and once a month respectively to keep the house clean and avoid allergies, and funny smells when we have guests coming. Which is OK if the both of us didn’t have full time jobs and so many sport practices and activities to take our son to. So here comes the Roomba and what is saved us in time and agony (and some time fights on who’s turn to vacuum is it today!). This little devil did way more than what was expected of it in terms of accuracy, cleaning, and cat hair removal. And we will be using it every day to keep the carpets clean, and our cats somewhat freaked out (No cats were harmed in this review). I will start with the cons because the only con I found is the price, but this is very normal considering the technology and if you want to be lazy, you have to pay up! The pros are: Very easy to get it to start, just pull out the battery isolator, plug the dock in electricity, place the Roomba on the doc, let it charge for a couple of ours, and while doing so, you can connect your new Roomba to your home network by downloading the app from the google or App store depending on the maker of your phone. Connecting to your home network is very easy, it took less than a minute, and that's including linking it to my Google home (it can be linked to google home, Alexa, google assistant on phones that support it. I can’t attest to Iphones since we do not own any). After a while on the charger, I had many options to start the Roomba, I could do it by pressing the clean button on the machine, or by using the provided Roomba app, or by telling my android phone with Google assistant: Ok Google..please ask Roomba to start cleaning (which I did). Roomba moved out of its dock, started a not so high vacuuming noise and found its way around my apartment, and boy it did clean (check the pictures, this was collected in 15 minutes only from a carpet that was vacuumed 3 days ago!). Roomba moved easily between my many pieces of furniture and never got stuck once, more over, it ran over a charging cable without eating it or shredding it to pieces. And its height of less than 4 inches gave it an advantage over my shark by going under furniture without the need to lift anything. Roomba left little track marks on the carpet unlike my Shark (some will say marks mean more cleaning power), but I liked that, because the pattern of Roomba is random. Roomba also comes with a little virtual barrier that you can turn on to create a virtual wall that Roomba can’t cross or set it up to make a halo to protect a small area of about 4 feet from being approached by Roomba (useful in case of pet food, drinking water). I asked Roomba to end cleaning using Google assistant so it stopped and asked me if I wanted it to go back to its charging base which I agreed to, and it's magic! Roomba went back to its dock and started charging again. I am super satisfied by this Roomba, and I can say it's a perfect addition to any small apartment with pets in it. The app can schedule Roomba to run different programs 7 days a week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new domestic partner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this vacuum so much. I have no complaints so far. I use it daily and I’ve never had to use a broom again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wifi Proves Useful on a Vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFORMANCE-- When you first turn on the Roomba and it starts the cleaning process, you'll likely notice that it kind of "ping pongs" around the room and vacuums at random.  Yet, at the end of the job, you'll notice that most (if not all) of your floor has been cleaned.  So while it may not look like it at first, there apparently is a method to its madness. The Roomba goes from my hardwood floors to my linoleum to my carpet without a hiccup.  It just keeps rolling along and adapting to whatever surface it's on.  It can sense most walls and furniture and it will slow it's approach until it's bumper touches, at which point it will either turn or it will continue vacuuming alongside the length of the obstruction.  If it detects dirt (which is does by sensing the "rattling" sound), it will concentrate on that particular area by going around in circles.  A "dirt" LED light will also illuminate on the Roomba when this happens, so you're not stuck wondering why it's spinning around.  It also updates the stats in the iRobot app to show how many "dirt detection" events occurred. The side brush complements the Roomba's cleaning very well.  It gets those dust particles that collect near the walls that even a traditional vacuum has trouble getting to.  It also helps "pull in" other debris as it goes around it's normal route. However, the Roomba 690 is not perfect.  It sometimes gets tangled on cords you forgot were on the floor and it can get stuck under furniture.  For some reason, it does not seem to detect my TV stand and will run into it at full speed, which doesn't appear to damage the stand, but I'm starting to see some paint marks on the Roomba.  But for a majority of vacuuming, the Roomba gets the job done. FEATURES-- The predominant feature with the 690 model is its Wifi connectivity and app.  I thought this was somewhat gimmicky at first.  I mean, do vacuums really need to connect to the internet?  However, the app does prove to be useful in several scenarios: - You can start a cleaning task when you're away from home.  With my last robotic vacuum, as soon as I would leave my house I would often think, "Darn, I should have started the vacuum before I left." Now, that's not an issue, as you simply open up the app and hit the big button labeled "Clean" when you're away from home. - You can check the status of the Roomba and receive a push notification when the Roomba is done or if an error occurs. - It provides instructional videos for cleaning the various parts of the Roomba.  No more hunting for the manual. - It can help you locate the Roomba if it did not return to its charging station. - You can link the Roomba to Amazon Alexa and Google Home using the app.  Now, I just need to say, "Alexa, ask Roomba to start cleaning" and the Roomba starts. The app gave me some trouble at first, claiming that I was not on the same network as the Roomba (I was).  However, this may have been due the Roomba updating it's onboard software, as the issue cleared itself a few minutes later. The package includes one virtual wall that can be used to keep Roomba from crossing an invisible line into another room.  It can also be setup as a "radius" barrier in order to prevent the Roomba from running into pet bowls or plants.   EASE OF USE-- Assembling a robot to clean your home may sound like a daunting task, but I found the Roomba very easy to set-up.  The included instructions are well illustrated and show you how to remove the packing material from the Roomba and prepare the home base. The iRobot App will guide you through linking the Roomba to your home Wifi.  This does require you to temporarily remove your phone from your home's Wifi and connect to the Roomba's temporary Wifi broadcast.  Many other connected-home items I've used in the past did not require this step as they can receive the Wifi information from your phone via Bluetooth, but it appears that Bluetooth is not available on the Roomba.  I was displeased that I had to create an account and password just for the iRobot App (yet another password I'll never remember), but the process was straightforward. Ongoing maintenance is surprisingly easy: empty the bin,  clean the filter and check the brushes and the front wheel for loose strings and debris.  None of the steps are difficult nor very time consuming.  Again, the app can guide you through these steps as well and allows you to order replacement parts. VALUE-- So is a robotic vacuum worth the investment?  Despite my desire to have a smart home, I would often scuff at the idea of buying a robotic vacuum since I was perfectly capable of vacuuming myself.  Then after I purchased my first one, I was hooked.  Let's face it: none of us have a lot of free time.  And when we do, we don't want to spend it doing something like vacuuming.  But unless we want our houses to be featured on the next episode of Hoarders, vacuuming is a necessary evil.  To me, a robotic vacuum is a worthwhile investment as a compliment to your regular vacuuming schedule and it frees up your time for other tasks. Unfortunately, the Roomba won't completely vacuum your entire house.  They still haven't developed a model that can navigate stairs or move furniture, so you will still need to occasionally run the regular ol' vacuum.  But for a majority of cleaning, the Roomba does a surprisingly thorough job. I purchased my previous Roomba model 1.5 years ago and it is still working very well, so it would appear that iRobot produces durable machines.  Overall, the Roomba 690 is a good value with convenient app-controlled features, making it a worthy ally in maintaining your home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works well and makes little noise in cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: cleans carpet and hard floors w/o adjustment. Programmable from smart phone or ipad. Works in and around furniture and rarely gets stuck. Cons: Sometimes can't find the docking station in areas which have nooks or open rooms off the main room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Excellent iVacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time. Good value in this price range. Easy to use with phone app ... I've started cleaning when I'm away. Not perfect. No robot I've seen will do (or climb) steps. So multi-level homes need either separate units or manual relocation - it remaps every time, relocation is only a problem if you want to automate a schedule. Minor problems: light furniture on wheels may move & confuse the mapping of a room. Thin or slippery rugs bunch up & trap the unit, as will multiple power cards. Occasionally, it will go too far on a step or ledge & think it's trapped on a cliff (lol), but does send a message to the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, effective cleaning, runs very good after charged although it is loud, long charge and can get clogged at times. Most of all, love that it can clean up pet hair!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't write reviews but this product is definitely worth writing one easy convenient fun WiFi capable just set back relax while my house is being vaccumed. We have parakeets and small Chihuahua gets all food on floor from birds and feathers and hair from puppy leaves carpets looking good as well by the brush marks left on carpet also does hard floor as well wish I would have got 2 Will definitely get another reason for 2 I have a 2 story house could move upstairs down stairs rather just keep in place

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome cleaner. A must have in any home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaner than makes you feel good. Easy to use and gets all the dirt up. Cleans for 2hours and they returns to the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted this item and I reviewed several items before making this purchase and I am very pleased. This item was also purchased for a family member. I like the fact that I can program it and leave it. By the end of the day my home is clean, It’s great for those who have a busy schedule especially for pet owners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been wanting one of these for quite some so we pulled the trigger on Black Friday. The 690 is very easy to set up and it does an outstanding job of picking up dirt and dog hair. At first the dogs were afraid of it but now they hardly notice it toiling about the house. I highly recommend the 690.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is way louder than my shark ion, however it picks up even more stuff than the iON. I . The price difference is about 40 or so llhave had the pleasure of owning both a shark and a roomba. In my experience the Roomba excels o er the shark in the following areas, the cleaning power, ease of use, ability to clea the unit and finally digital enhancements from smart fine programming . My only complaint which is a big one for some people is the noise. It is so loud it is almost as loud as our swamp cooler in the window.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    it's the 2nd one I own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large home, 2 stories. I was gifted my 1st one as a bday gift a couple months ago and I love it. I had to get me one for each floor. The expense is so worth it. I bought one as a Christmas gift to my mom as well. I highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as described. It is not for a deep down cleaning but does wonders with everyday cleaning. Picks up food crumbs and pet hairs well. It is a bit noisy in my opinion and I do not like it to be running when I am trying to watch TV or talking with others, however that is the good thing about controlling it from the IRobot app. You can program it when to run or instant clean all at the touch of a button. The app also assists you in carin for your equipment and to order supplies as needed.

    I would recommend this to a friend
  • Pros mentioned:
    App control, Ease of use

    Rated 5 out of 5 stars

    Carpet Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction. It has an Cellphone App for programable cleaning envents. Perfect for people with very few time to clean; it does the job for you with a single button hitting. Cleaning when you are away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    best vacuum I've ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is worth the money. It's easy to use and the app is very convenient if you're away and you know you have pets. It's powerful and pics of a lot of dirt in multiple rooms. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, does all the work for me, I just have to empty the dirt collector and charge it up for another round of cleaning, I just sit and read my book and have a cup of tea while my house gets cleaned

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has trouble with large thresholds but all in all great. Nice to be able to leave the vacuuming to the robot in order to focus on other things.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Very good for picking up dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to program and operate. also does a great job on hardwood floors and area with carpet. I am going to always have one it really sold me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Vacuums great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! You can set a timer everyday, it picks up all the dirt, and it guides around the house safely. I should have bought it sooner.

    I would recommend this to a friend