Customer Ratings & Reviews
- Model:
- R690020
- |
- SKU:
- 5802801
Customer reviews
Rating 4.5 out of 5 stars with 2619 reviews
(2,619 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Pet hair removalCons mentioned:Dustbin size, Navigation
Rated 5 out of 5 stars
Loving my new robot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this review is 3 months post purchase. I wanted to give the Roomba a chance to fail, to do something annoying, or worse, have my expensive toy break. This didnt happen. 1. Setup. Setup is fairly simple. Just plug in the charging station AGAINST A WALL (preferably in a corner or you'll likely have to anchor it down) and set the robot on top of the charger (wait for the charging light to show up to make sure its docked properly). While you're waiting for your roomba to charge, you can insert the AA batteries into the virtual wall if you choose to use the virtual wall to make the roomba stay in a certain area or to prohibit the roomba from going into a certain area (I recommend a wall near pet bowls) and download the app and begin setting up the wifi connection. Once the roomba is charged, connect the roomba to the app with a few strategic button presses. Setup for me was a breeze once I realized that there is a ring of buttons around the main Clean button. 2. Operation. I prefer to turn on the roomba from the app and let it zip around the house at will. I dont use the virtual walls because my home has a fairly open floorplan and nothing really for the roomba to disturb if it bumps into them. Just FYI, this model does NOT create a map of your home and it does NOT remember where its gone previously. It just bumps and bounces around finding walls and travelling down walls. It does "seem" to have a pretty good idea of where bedrooms are though and will be cleaning along a wall and then will dart into a bedroom. So there is "some" awareness there, but I dont believe this model does the house mapping. So dont get upset at the robot for not seeming to "remember" where your furniture is and it bumps up against your couch for the 300th time. This isnt that model of roomba. Does it clean? Yes! Does it do a good job? Yes! Are you going to have to babysit your roomba as it cleans your house? No! However, be aware that the roomba is small and it might not get your entire dwelling in its 1 hour charge. And it may go right back at an area that it just cleaned an hour ago. If it misses an area in 2 passes, I'd recommend picking up the roomba and helping it out a little bit and place it where its missed if you need a certain area done. Also it doesnt make nice vacu-tracks as I like to call them. You're not going to get nice parallel lines of vacutracks. You'll get diagonal lines and maybe a horizontal, and then a swirl when it finds a particular dirty area then another horizontal and a diagonal. How does this roomba deal with the transition from hardwood to carpeting? Perfectly. I have about a 50/50 split with area rugs and straight up carpeted areas and straight up hardwoods. It has no issue making the transition and cleaning both effortlessly. How does it deal with thresholds? Pretty well. The roomba has large tires (for a low profile vacuum) and it can lift itself slightly to get over a threshold (like a bathroom or a bedroom transition from hardwood to carpeting). In addition to thresholds, I have a nasty rug situation in one room with a huge wrinkle that I cant get out due to furniture. Roomba navigates the giant wrinkle fairly well. Sometimes it will bump along the wrinkle until it finds an easier way to traverse it, and sometimes it just goes all 4 wheel drive roomba and powers over it. Either way, it deals with the wrinkle and thresholds wihtout issue. How about pet hair (or shedding human hair)? So far so good. The aforementioned problem rug had a BUNCH of pet hair on it because my dyson couldnt navigate the wrinkle well and so I just let it go. I can say thanks to roomba, the pet hair is gone from the wrinkle and the carpet looks nearly new! This was the biggest challenge I think the roomba faced and not only did it take on the challenge, it exceeded my expectations. 3. Cleaning the unit. Ok so the dust cup is small compared to any upright vacuum. You WILL need to clean the dust cup after about 2 hours of cleaning. If you have a shedding long haired human or a longhair pet, you WILL be cleaning the brushes more frequently. You WILL pull hair out from the edging brushes weekly. I think this is a fair tradeoff for me not dragging out the heavy vacuum and pushing it around the house every week. Cleaning is fairly easy. I was able to dislodge wrapped up hair a lot easier than on my Dyson. And you're not fighting a 30lb vacuum in the process. 4. Power and noise. I gotta say I didnt think the roomba was going to be very powerful. Definitely didnt think it would be powerful enough to tackle pet hair. It did very well. Sometimes the side brush will kick around a larger object rather than running over it to suck it up, but for the most part, there hasnt been anything that the roomba has encountered that he hasnt wanted to suck up. Speaking of which. This is a robot. It doesnt know the difference between dangling cords and chargers from dirt on the floor. Get your charging cords up off of the floor before unleashing roomba on them or it will suck up the cable. Same with clothing/drapes/errant socks It will try to suck up the clutter. And the cutter may get stuck around a wheel or a brush. It will alert you and will also tell you where the jam is located and how to clear it. Just yesterday roomba found a dryer sheet I dropped and didnt realize it. Got stuck around a wheel. The app let me know there was a jam and directed me straight to a how to guide for disloging the jam. Very nice! Noisewise... its not silent. But its quieter than my dyson (especially dyson's ungodly shutdown sound). I can work while the roomba is zipping around the house and unless its right next to me, it doesnt disturb anything. Heck, my husband can sleep with it zooming under the bed. Not sure I could, but hey now I can vacuum the house without disturbing him! Or my neighbors! With hub working nightshift and me working day shift, it left very little time for cleaning, and now I have no issue running roomba around even at night. Value: You're paying for convenience here. How much is it worth to you to not vacuum your house? With roomba, I can vacuum every day if I want. If you want a deep spring cleaning style clean, you will still need to drag out your upright or canister. But bringing out the big vacuum every 4 months or so is worth it and I maintain this clean with roomba. Will this replace the big heavy upright or canister? If you're a neat freak like me, No. But its good for doing maintenance so your work during spring cleaning isnt so back breaking. If you are looking for presentable and not eat off of the floors clean,then roomba might be able to replace your upright (though I would keep a handheld just for the areas roomba cant get into) On hardwoods I still chase the swiffer around, but thanks to roomba, I do it monthly rather than weekly. So for me, this is a good value. In terms of replacement parts, yes, you will be replacing brushes (especially that side one if you're running roomba around daily) and the filter. BUT, in 3 months I havent encountered the need to replace parts yet. iRobot's website is great in terms of the variety of replacement parts they offer (and the price isnt too crazy either) In the end? I love my roomba. I anticipate a good long relationship with it as long as I clean out the dust cup and clean the brushes regularly. For my home's layout, it works great. But I dont have stairs in my house or any challenging furniture setups. So for my purpose, roomba is a perfect match.
I would recommend this to a friend - Pros mentioned:Pet hair removalCons mentioned:Navigation, Noise level
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The roomba makes life just a little easier when you have two dogs that shed along with two cats. It has no problem picking up the pet hair on our floor (concrete) or our area rugs. It does have a bit of noise but nothing a sound bar can’t drown out. It has gotten stuck a few times under our counters but on most spots, it rocks itself back and fourth and keeps on rolling.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removalCons mentioned:Navigation, Noise level
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first. It’s loud, cleans with a random pattern, and had difficulty finding the base at first. After the first few days, I would inspect the floors and confirmed it cleans well. I also moved the base to a more open area and it is able to find it consistently now. After a month, I can honestly say it’s awesome! It works well and cleans up excess pet hair from our shed-happy Malinois as well as daily dust and debris. It is loud but not nearly as loud as our Dyson.
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance, Pet hair removal
Rated 4 out of 5 stars
Great helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have..good for tile, wood, carpet, pickup pets hair, loose small items and more. The scheduling functionality is great and surprisingly the battery last a good 90 min for a single job/run. Highly recommended
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removal
Rated 4 out of 5 stars
roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only had our Roomba 690 a week. Works prety well but won't get in corners or under chairs very well And doesn't do well on thicker (average carpets. Does well on low carpets, rugs, and laminate floors. Also gets stuck under bottoms of cabinet overhang. Got to guide it and shut doors and make sure cat toys etc are all off of floor. Picks up cat hair well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removalCons mentioned:Navigation
Rated 4 out of 5 stars
Good robotic vac for hard surface flooring.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my roomba. Have a small dog who sheds terribly so I have to vacuum every day to keep ahead of the hair. Use the roomba every day and central vac only once a week. Roomba picks up all the pet hair so dirt cup is full each day. I have hardwood throughout the main floor and an open floorplan so it makes it's way through all the rooms in about an hour while I do other chores. Sometimes has trouble finding it's home base but that's not a major problem as long as I don't have to run the vac every day.
I would recommend this to a friend - Pros mentioned:Pet hair removalCons mentioned:Noise level
Rated 4 out of 5 stars
Does well with pet hair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy but gets job done. It especially does well with dog hair from a heavy shedder. Using about 4 times weekly.
I would recommend this to a friend - Pros mentioned:Pet hair removalCons mentioned:Noise level
Rated 4 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum picked up all my dog hair. I love everything about it, except it's a little bit too loud
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Honestly wasn't sure what to expect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have parrots, they are messy little creatures. We bought a Roomba to try and keep up with them, and prevent out dogs from eating birdseed off the floors. This thing has surpassed my expectations, especially in combination with Alexa, highly recommended for houses with Pets and Kids, its a life saver.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removal
Rated 5 out of 5 stars
Does a very good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on wood and carpet. We have long hair dogs and not seeing any fur on floor.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I can run it in a room that I thought it was clean and it still can put a lot of dust, dirt, dog hair, and any other debris in the trash compartment. We have two Pitbull mixed dogs and it takes care of pet dander too. Nothing better than a clean home. Judging by the recent videos I saw with babies riding them, I know they have a strong drive system. Thanks Roomba!
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Couldn’t pass up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have 2 dogs, a cat, and a toddler, this became a no brainer. Can control from your phone while not home and keeps our house clean. Ultimately just paying for the convenience, but it allows our floors to stay clean everyday when we don’t have time. Got on Black Friday, so the price was too good to pass up compared to other models
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
This thing is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this roomba to help us clean up after our dogs. It works great. It picks up the pet hair with ease. It took sometime for it to figure out the layout of the castle but now it’s got it down. It’s also a good conversation starter. The other day it gave me great stock advice. Highly recommend!
I would recommend this to a friend - Pros mentioned:Pet hair removalCons mentioned:Navigation
Rated 5 out of 5 stars
Cleans great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as a gift for Christmas. With 3 cats and a dog, I’m always vacuuming up pet hair, litter or dirt my dog brings in from going out. My Roomba makes this much easier to keep up with. I love that I can set it and go. It’s wven Alexa compatible. The first time I used it, I couldn’t believe the amount of per hair it got off our carpet. I do have to empty the bin at least once during a cleaning cycle. It can get stuck under things every now and then which is no big deal. Just move it and continue on. I find it weird that it cleans in a non patterned way and just goes crazy routes but, it still cleans amazing!
I would recommend this to a friend - Pros mentioned:App control, Pet hair removal
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had gotten one of these a long time ago. With the ability to turn on from the app or Alexa, I can get it started before I leave work. Be sure to download the app so you can update as needed. I switched phones and didn’t do this immediately and noticed some areas were not cleaned well. After the update everything was back to normal. The only con is that replacement filters are not available in stores so they have to be ordered from website. I have 2 cats at home and with the ease of use the cat hair is well controlled. Saves me a lot of time daily
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Keeps my house clean. Especially pet fur.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba keeps house clean. Great for picking up pet fur. It also is able to get under furniture that my regular vacuum clean can't reach. I have one upstairs and one downstairs. Love that it can be se to clean daily, automatically.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Pet hair removal
Rated 5 out of 5 stars
Vacumm
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Vacuum-Wi-Fi Connectivity, Works with Alexa, Good for Pet Hair, Carpets, Hard Floors, Self-Charging
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removalCons mentioned:Navigation
Rated 5 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The roomba does a great job cleaning. Will occasionally get stuck, but aside from that, it does an excellent job with dog hair
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Works better than I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing, we have 2 dogs and it picks up all the hair and grass they bring in it’s great
I would recommend this to a friend - Pros mentioned:Cleaning performance, Pet hair removalCons mentioned:Noise level
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase! Especially if you have pets! It is pretty loud but you get used to it.
I would recommend this to a friend












