Customer Ratings & Reviews

This is a great idea, but when you buy the cheaper option for this which I did you do not get a great deal of value. To be fair typically whatever this goes over it does pickup, but it is terrible in terms of coverage. Battery lasts approximately one hour or more, but this guy is directional impaired and truly not worth the $399 price tag. If you feel as though you need this spend a few more dollars and get the Roomba or other brands that maps the environment or spend the hour that this runs trying to direct it where it needs to go. I definitely would no t recommend this item.

Really wanted to like the new Roomba. I have another that I moved upstairs. It worked well for many years. This one did not. It was exceptionally loud, clunking over every grout line on my tile floors. It even was incredibly loud on my hardwoods. While it did clean the floors, it rarely made it home, finishing a job. Also, it only came with one “no go” beacon that only worked in the straight line mode, not the more interesting arc setting. I returned it after only about 5 uses and am now on to the Neato brand.

Bought this for christmas.. the roomba never charged so we called roomba and they sent a new charger base and it still didnt work.. they told me to charge it for .. 16 hours...?? So we did and it still didnt work.. we took it back..

I have a samsung robot vacuum that is smart, does not get stuck and does an ok job. I got this irobot rumba and first use, it is horrible. Stuck 4 times, barely cleans and seems to have to ryme or reason to its process. The samsung is at least giving off the appearance it has a process and mission, iRobot just goes willy nilly here and there. it has gotten stuck three times in the same place, would be nice if it learned, guess not. This one is going back to the store its not for me!!!!

I loved my Roomba until I recently bought a new throw rug for my family room. The rug has some dark areas in it that cause the Roomba to stop constantly. Now, it's getting stuck on my rug all the time. It thinks the dark spots are cliffs. Now my Roomba won't complete a cycle without my help. I tried contacting iRobot to assistance but they were no help. Now I have a $300 machine that won't clean the room I bought it for.

Been 2 years- cleans well, but returning back to its home base correctly is a challenge! If it doesnt change it doesnt run. Had to stick paper under the base to slightly lift/adjust in order for the charging sensors to do their job and it still doesnt work most the time. Its a headache. Definitely not a set it and forget it type device!

It gets caught on everything and the moment you clear it, it's back in whatever it was stuck on. The virtual walls are battery-wasting and mostly useless. It congratulates itself at the end of every job, no matter how many times it has messed up. We nicknamed it "W" because, "Mission accomplished." Fail.

My wife and I tried the vacuum for two days and we set up different items for the Roomba to pick up. We had hair, dirt and crumbs. After 30 minutes of running the machine, the hair was partially picked up and some blown away. The crumbs were partially picked up and yet dispersed by the rotating arm it has on the side. The dirt same as the crumbs. This was all a pain to watch since the Roomba took its sweet time and constantly missed the mess laid out. It did half work in some rooms and battery life was that of 40 mins. It didn’t even work well with the app on the phone. I recommend it for a small apartment not a home. The only thing we liked of the Roomba is that it went under the couch yet we can’t say how well it cleaned under there. We are returning it and just buying a Dyson.

Sorry, but for me this really did not do that job. If you have pets, forget it. Either this thing was getting stuck under my couch or closing itself in the bathroom or just going around forever trying to find the home base. and yes, home base was placed just how it should of been. My husband also said it just started out of the blue while I was away on vacation. The other big problem I had with it is it takes so long to vacuum an area that you end up spending more time cleaning out the vacuum then the vacuum actually saves you. I returned. definitely not something I would recommend.

Horrible. The only positive feature on this is the limited option of operating the robot from your phone. It’s loud, only has one brush, don’t clean well.

Purchased for my wife for Christmas. Her old Roomba had stopped working properly. One of the bumper sensors had failed. I have the new parts to repair it but never seem to have the time to get it done. Thought this would be a nice surprise. Maybe one day I'll get the old one fixed and she would have two. She set it up and within the first day the new one started damaging a floor runner. She cleaned up the mess and set to run again. Next time it ran it damaged another rug. According to her this is common with this model. Her older unit didn't seem to have these issues.

Doesn't vacuum, operates when it wants, get stuck under furniture, goes in the same area and not the whole first floor Will definitely be returning this.

I owned a previous Roomba lasted for years. Worked great. Had to finally replace it. Purchased this one and it’s junk. Does not always connect to charge on the base. It likes to go out the back door even though there is a small step. The previous Roomba I had would correct itself and not go out open doors, this one goes out open doors. If I could of had my other one fixed I would have. I’m ready to throw this one out.

Not a fan of robotic vaccums, this model just bounced on the furniture and walls. Ended up returning.

I purchased this with great expectations. The first week it worked well. The second week, I noticed it was dying in the middle of a job and sending me the report on my phone that the job was completed. You can only program it to clean once a day while you are gone. It has trouble finding the home station once the battery gets low. Not pleased at all. The battery life is the same on the higher priced models but doesnt last 60 minutes.

It vacuumed the floor repeatedly even though it had already gone over that spot five times. Then it would finally vacuum the other spot and push the dirt against the wall most of the time. Then it went over the rug and showed an error message. The rug has minor grooves and is a little thick. I don't know why it would have a problem with that. I don't have the patience to figure out why, nor would I try another

Had one day, returned for I7 Roomba. Got lost inrm

I had trouble from the beginning. The tab protecting the battery connections was already pulled out and outside the plastic bag. I suspect it had been returned before. It wouldn’t connect to my network or return to its base. Nothing worked correctly. I was very disappointed and opted to return.

This vacuum will die under the bed because if it sees a dark are it thinks it’s a drop off and stops... and stays there till it dies. Also cleans in a random pattern rather then a back and forth pattern. A complete waste of time and money!

this thing lasted no more than 11 months, and when returned i was given in store credit for vacuum only not the two year replacement plan for $75.00 witch i was still on 1 year manufacture warranty.