Customer Ratings & Reviews

Bought on positive review from Consumer Report but quickly discovered limitations. 1. It was not compatible with my Linksys router. I discovered this without iRobot help after three hours and used a different brand of router. 2. App has no features except schedule. 3. Did not even find certain rooms in my house. 4. Did not pickup small particles like sugar or items like smaller leaves. 5. Did not always make it home to charging station. 6. It wandered aimlessly and missed larger sections of the floor while repeatedly covering others. 7.Had small dustbin and no obvious warning it was full. Dust bin fell apart after third emptying. 8. Quite expensive for limited performance. Built around gimmick of Alexa link, which only turns it on. And turned me off. I am returning it for the Eufy. It's remote promises better control and it should vacuum just as well for $200 less.

Okay I have had this for about 3 weeks now. While it does clean what it goes over, the roomba is far over priced for what it is capable of. We do not move anything around and this thing loses its mind on several occasions. Again, I will re-iterate it does clean well, but not all areas you would expect. So if you have $300 plus dollars to waste to brag about a vacuum cleaner that does half the job and continually cleans the same area and gets lost please do so, but if you want truly clean floors wait an buy a Dyson. I really wished I would have as this does half the job.

I was looking at grabbing one of these as the advertising is enticing, however this bot is loud. I have tile and it sounds terrible. I think I will move it to the second level which is carpeted. That may help with the noise.

Darn thing gets stuck under my couch and table. My house is not large, yet the cleaner has not made it to all the rooms because it gets stuck under my couch and table.

I was hoping to like this but I don't. I waited awhile to test it out for a bit. Very dissapointed. It goes back to the same area over and over again and does not clean rooms thoroughly. I have to stop it all the time and move to places it does not go to itself. There's no reason it should be missing any parts of the rooms because I pick up everything that might get in the way. Crappy overpriced product.

Gets stuck a lot. Does clean well but never makes it back to dock. Goes in circles or doesn’t read furniture right and sticks.

It's decent. It gets stuck on everything. I basically need to clean the house before it starts. Was a waste of money, but the kids think it's cool.

Gets stuck more than it works. Drives in the same circles ALOT. Carpet to tile trasitions cause it to get stuck as well. Worth just spending the extra for the "smarter" ones IMO. Overall, when it doesnt stall or never find its way home, it can pick up a decent amount of animal hair.

Christmas gift returned to a better model. Bought a Samsung that maps the area not just bumps off everything.

This Roomba model gets stuck several times under my furniture especially under the cabinets.

I had really hoped that this Roomba would do a great job but I was very disappointed. It would not travel from my hardwood to my area rug in the floor without several attempts. It left stuff on the floor even after it ran over that exact spot. Did not keep it.

I had three different vacuums by 3 different companies. 2 of mine were cheaper because I didn’t want to spend tons of money. I decided to try a roomba because I liked my other ones so much. I was so disappointed in this vacuums performance. First thing was the noise. It was so loud compared to my other ones. Secondly, it did not pick up like the others. It only has one sweeper on it and it just kept flipping the dirt all over the room so it never did really ever get all the dirt picked up. It also has a sensor that sticks up on the top of the unit with prevents it from being low profile so it doesn’t get under my kitchen cabinets. Just not impressed for the price you pay for these units.

I read the reviews before purchasing and I’m so confused. Maybe these people don’t have pets, but I purchased it because I thought it would help control the pet hair that I sweep up 2 to 3 times a day. But the hair just gets tangled in the brushes and I have to spend time getting it out for the brushes to even spin. It also fills up really quickly and has the weirdest vacuuming pattern causing it to miss quite a bit of area. I have to rescue it at least once a day. It’s also very loud and I can’t run it when I’m trying to get work done because I can’t hear when I’m on the phone. It was supposed to make cleaning the floors a little easier and I find that it just adds one more thing for me to take care of.

I had high hopes for this machine, given it was over $300. The reason I gave it 2/5 stars is become it did pick up items well... if it wanted to. The problems occurred almost instantly the moment i took it out of the box and started it. Its first cleaning job, it bumped into every possible thing you could imagine: chairs, tables, walls, you name it. And when I say bump, I don't mean a graceful tap, I mean a full-on head-butt. It bumped into things so hard that it would knock items off of my side tables. This led to the second problem: it does not know where it wants to go. It spent about 20-30 minutes cleaning a 10x10 cleaning the dining room area while it spent a solid 45 seconds "cleaning" my entire living room. I suspect it may be due to the fact that it would bump into things so hard that the front of it was scuffed up so bad that the sensors were probably being affected. In addition to that, when I would send it too the home base, it would take a good 20-25 minutes to actually find the home base. Once it did manage to find the home base, it would take itself 4-5 tries to actually dock itself. Another problem that came up is that I would set it on a schedule to clean every other day while I was at work. Not a single time did it ever "complete" a cleaning job. It would get stuck on a carpet, in between furniture, or experience come malfunction to where I would find it on the hardwood floors just spinning in circles. Needless to say, I returned it. The inconvenience on vacuuming the house by hand was far less of an issue after experiencing this machine. I would save my money and invest in a different robotic cleaner.

Should never be called a vacuum, it’s a sweeper. Has a hard time to go back home, bumps into same place over and over again. Expensive for what it does.

keeps going over the same place over and over again.down loaded the app on my phone but it said did not support 5g wifi don't understand that. don't think this product is worth the money

Steve came to my house on a Thursday afternoon. On Friday, I set him up to go clean before I left for work. I even left him a treat on the floor to eat (some parmesan cheese). When I got home on Friday, he had eaten his treat, and as far as I could tell, had cleaned the whole house and made it back to his home dock. Monday, the next time he ran, I got a notification on my phone that said that he was finished. But when I got home, he was nowhere to be found! Turns out he got lost by the back door, and spun in circles until his battery ran out. He also missed the tortilla chip snack I left directly in front of the dock. Wednesday and Thursday were much the same. By Thursday, I was already sick of his crap, so I just left him on the floor and didn't take him home to charge. By Friday, Steve went back home to Best Buy, and I came home with a new TV instead.

It kept getting stuck in it and was very loud. For something that cost $300 I was expecting more.

I am surprisingly disappointed with this product. Not once has it completed a job. It never finds its way back to the home base after a completed job. Completing a full job is a rare occasion as well. This also does not work on 5ghz wifi networks. It tends to clean around the same area the whole time as well. Definitely not worth the money and I am sure there are better products out there, Be ware when purchasing this.

I tried to like this for a month. I don't understand all the good reviews. It just randomly roams around. no reason to the order of which it travels. If you have a big open house like i do it wanders too far away and never comes back. the start from your phone feature is great as long as you don't have ANYTHING laying on the floor like shoelaces, toys, or anything that it will suck up. It was more of a hassle than a help for the price