Customer Ratings & Reviews
- Model:
- R690020
- |
- SKU:
- 5802801
Customer reviews
Rating 4.5 out of 5 stars with 2619 reviews
(2,619 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performanceCons mentioned:Mapping
Rated 3 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have returned this simply bc it doesn't map out the apt. So I have it working on a daily basis because it's random. But it does clean up pretty good. 99 percent of all my dogs hair is gone.
No, I would not recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Not impressed.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I’m not impressed, overall. The breakdown: Compared to other Roomba’s this one is relatively affordable for the ones who want to venture this route. The price includes a Roomba, extra filter, charging station, batteries and a super duper simple manual. I heard its compatible with Alexa but I don’t have one. Out the box it looks super cool. Take it out, look over the instructions, download the app and charge it. The buttons on the Roomba are explanatory and simple. The app also has a finding mode, just in case you cant find it. I thought that was cute. Turn your Roomba on when you’re not home (app). After it’s charge and you put it to use, I quickly felt like it was a dumb vacuum that kept bumping into things and quite noisey. I know, that’s how it gets around. I have a blind dog, so this guy was being tormented. My plan is to vacuum in an enclosed area where my dog is not. However, since I’m not 100% comfortable with this Roomba doing its job, I don’t want to leave it on around my stuff. So I’m in a spot. I have tile, carpet, thin rugs, thick rugs and it works all but seem to roll slow on the thick rugs. Understandable. Navigation seems to have issues on dark flooring. Suction is good though for a solid hour with a full charge. The solid things like my shoes, a cup and such usually gets pushed around by this Roomba because it has a mean little push or bump. So don’t be surprised when you come into a room and your stuff and re-orged. I’ve yet to successfully dock this guy for charging purposes. I usually have to pick it up and dock it. Annoying. Also, wherever you dock it, well that’s where it will be. You don’t store it in a closet away from foot traffic unless you have an outlet in the closet. But the floor real estate it takes up to be docked isn’t practical. However, that is for all roomba’s not just this one. The short time it ran and vacuumed, the filter compartment got really full of dirt, dust and dog hair. So to my dismay, it does exactly what its supposed to just not as efficiently as I would like on my floors at my house. So with that said, your experience may be different. With the app there are options of functionality for the price. However, I’m not a fan.
No, I would not recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 3 out of 5 stars
Baseline vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Minimum suction. Overall usability is good. Expensive.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 3 out of 5 stars
I liked it BUT...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this product worked ok. It moves along from carpet to hard floors well and it won't fall over the steps. But, it vacuumed in a crazy patternless manner and understandably got stuck now and then. I see it as a possible time saver but, I just don't see the financial value.
No, I would not recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Works Well for the Most Part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a one story 3 bedroom 2100 sq. ft. home. Product works well until the software program cannot calculate how to guide the robot in the correct direction. It will spend 30 minutes in one room covering the whole floor 10 times and 5 minutes in another doing only the border of the room. It has to run all day long just to cover the house. Also beware that when you tell it to return home it will take at least half an hour, doesn't seem that the base and robot communicate unless within inches of each other. It does clean the spots it can get to tho so it does its job, just not efficiently.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 3 out of 5 stars
Not adequate for large spaces.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can expect this to fill up with dust, hair, dirt to full capacity between two 60 minute runs in an average unswept room. It will dip into crevices and clean areas you don't normally. It's navigation is not based on where it has been previously, so expect to see it vacuum the same spots over and over. Only expect it to clean one medium sized room effectively. Pick up your cords, and spot check the area first. Use the virtual wall lazer thing to do it strategically. If you don't want to deal with that maintence, don't buy it. If you want mindless, light cleaning of small to medium sized rooms.(At most a living room.)
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Nice for a robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cleaner for a robot but was a bit loud and seemed to focus in the same areas for a long time instead of going around the entire room , otherwise it did great , I would go with the one that's for the largest rooms possible next time I purchase one .
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Mapping
Rated 3 out of 5 stars
Good but not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I like is tha I don’t have to clean, you can make the robot run in a schedule with the phone app and it comes with a perimeter sensor that prevents the robot from going places it shouldn’t go. Sometimes it gets stuck cleaning the same spaces or runs for a short period of time. It doesn’t map your home. For that, I think there’s a $700 model, way too much. Picks up decent dirt but still not as strong as a regular plugged in vacuum cleaner. The only reason I haven’t return is because I don’t like cleaning and for what it does is ok.
I would recommend this to a friend - Cons mentioned:Navigation, Price
Rated 3 out of 5 stars
Not sure I would buy another
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a large open area house and 2 pets and this robot vac works good for controlling the pet hair around the house. However I’m not really sure it is worth the price. It get stuck on/under everything!! And constantly get errors to my phone that it is stuck again and can’t finish the cleaning job. Ex). I have a normal stainless steal Samsung fridge and it constantly tries to jam itself under there all the time and gets stuck. Overall it saves me some sweeping time, but I don’t know if I’d ever buy another one again.
I would recommend this to a friend Rated 3 out of 5 stars
Better for hardwood floors rather than carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was able to remove most of the dog hair off my Berber carpet, but did not have the suction for other dirt like my upright vacuum. Also, it keeps vacuuming in same spots for awhile before moving to new areas.
No, I would not recommend this to a friend- Pros mentioned:Pet hair removalCons mentioned:Navigation
Rated 3 out of 5 stars
Cool gadget but jury still out...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the IRobot at Xmas and have been using it for 3+ months. Love the concept and it is a pretty cool gadget when it works as designed. We have “Ethel” (our IRobot nickname) work everyday and about half the time she doesn’t make it back to the base. Need to follow up with the iRobot team to see if there’s something we can do. All and all... pretty happy with the iRobot and pretty impressed with the amount of dog hair the device picks up.
I would recommend this to a friend Rated 3 out of 5 stars
Not clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The irobot goes straight and turns when "sees" a obstacle, so it is cleaning the floor randomly, its path is like a broken fish net, there are lots of big and small areas it never touched, and some area it cleaned over and over again. When it gets into a small area like restroom, it stuck in there for good 15 minutes, can't make its way out, I had to pick it up, take it out then put it down. My mom had to follow it everywhere to move the chairs, shoes, etc., but it only helped a little bit, her biggest complain is the floor is not clean even after 45 minutes of vacuum, she had to finish the job manually. And it also is quite noisy.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Hmmm.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was on sale so I bought it for my wife as a Christmas present. It seemed neat at first but then the newness wore off. This thing is pretty loud so we tried to run it while we were at work. When we get home we find it stuck under a piece of furniture with a dead battery. Also, getting this thing to dock on it's charger is as easy as giving a cat a bath.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am mostly pleased with this vacuum. It does a good job cleaning my one bedroom apartment. I'm giving it 3 out of 5 stars because it has had trouble returning to its base a couple of times. I think this is because the base is made of plastic and is very light weight. The Roomba sometimes pushes the base around while vacuuming and then can't park itself when its cleaning cycle is finished due to the fact that the front of the base has been turned against the wall. Therefore, the Roomba travels around until the battery drains down or you pick it up and put it on the base manually.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Not to bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok I would prefer it clean in better patterns and pick up more dog hair but it does clean well just in crazy patterns
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Suction so so
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction power on this is so so, I went and got the i7 Roomba instead. The i7 maps out the layout and I can tell it what part of the house to clean unlike this one. The i7 also cleans in straight lines vs running around wild like this one. If you want one save your money for the i7.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
Not as good as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The roomba is nice but unfortunately this model wasn’t the model for me. Due to its inability to dock to recharge it would be lost when the battery died. Also the feature to be able to know it’s way around the house was lacking. If I were to buy another I would get the model with these capabilities.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Great vacuum for one surface.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our new home which we moved 3 wks ago after recommendation from my friend and we have scheduled it’s time every other day. Does decend job at its scheduled time. It’s good for one surface, so if your floor is up and down it does not ride. It does not pick up bigger dirt. Also, it gets stuck on occasions when there are stuffs in floor as when our kid leave on floor like toys. We have tried to clear things as we can. Update more later.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 3 out of 5 stars
Not impressed so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I does a good job picking up dirt, but it stuggles getting around our bar stools and get hung up (stuck) about 50% of the time. It does navigate around bigger piece of furniture, but if you have many nooks, and corners not sure it would work well.
No, I would not recommend this to a friend - Cons mentioned:Navigation, Noise level
Rated 3 out of 5 stars
Not as good as expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations but it was quite loud, didn’t have any form of direction (it went from the kitchen to the living room back to the kitchen), and it filled up in five minutes. Returned it because I can use my regular vacuum more effectively.
No, I would not recommend this to a friend












